The property was quiet and clean however the website is completely deceiving. There is NO Spa and NO piano bar. The staff aren’t even there from 10p-8am. Very disappointing.
Marjorie
2023 年 11 月入住 1 晚
10/10 超赞
Carolyn
2023年11月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful!
Perfect place to stay for downtown events.
Clean. Lovely decor. Nice staff. Will return.
Carolyn
2023 年 11 月入住 1 晚
10/10 超赞
regina
与配偶出行
2023年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view was beautiful with floor to ceiling windows around the whole suite. Room was clean and comfortable.
regina
2023 年 8 月入住 2 晚
10/10 超赞
Regina,Wentzville
与家人出行
2023年09月20日
满意:清洁度、服务设施、住宿条件和设施
Great rooms. Easy walk to downtown
Regina
2023 年 9 月入住 1 晚
4/10 很差
Donald
与家人出行
2023年09月11日
不满意:服务设施,员工和服务
Let's be clear on this property; it is not a typical hotel. There is nothing full service about the property. We stayed two nights and did not get service in our room. There is not a restaurant, bar, or full time staff onsite. The housekeeper did stop by at 8 AM on our departure day to give us an unwanted wake-up call.
Apparently, the walls are very thin. We had one of two penthouses and had a couple of friends over to visit. The person in the penthouse next door starts beating on the wall and 10 minutes later someone shows up and says we are being too loud. No one was yelling, no loud music, nothing more than some adults talking. Some sound proofing needs to be done so guests do not get bothered for talking in their room. It is ridiculous.
There were three TV's with a stack of remotes. Only the bedroom TV had cable. Not sure what the other TV's are for.
The towels are lower quality and terribly scratchy. There were no tissues in the bathroom. The shower did not have a door or curtain so you were freezing half the time while showering.
I would not recommend this property unless you want to pay boutique pricing and get little value in return.
Donald
2023 年 9 月入住 2 晚
6/10 一般
真实旅客
2023年09月11日
满意:员工和服务,清洁度
Good but could be great
Very nice front desk clerk; service was good. Room was clean, interesting & with a ton of space; could have been 10x better with some higher end finishes and better soundproofing. Also - there is no spa here.
真实旅客
2023 年 9 月入住 2 晚
8/10 还可以
Sandra
与配偶出行
2023年08月10日
The suite was beautiful, the bed and linens superb. Unfortunately the internet didn’t work and the elevator was broken
Sandra
2023 年 8 月入住 1 晚
10/10 超赞
David
团体旅客
2023年07月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Place to Stay
Excellent location. Like a bed and breakfast without the food.