大堂

关于斯利普酒店的点评

2.5 out of 5
斯利普酒店
554 Corvette Drive, Building B, Bowling Green, KY

点评

9.2

非常棒

10 分 - 超赞。425 条好评,共有 593 条点评" "
8 分 - 还可以。110 条好评,共有 593 条点评" "
6 分 - 一般。36 条好评,共有 593 条点评" "
4 分 - 很差。11 条好评,共有 593 条点评" "
2 分 - 糟糕。11 条好评,共有 593 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

Jim

满意:清洁度、员工和服务、住宿条件和设施
A decent place to stay
2024 年 4 月入住 1 晚
Fay 于 2024年05月6日 的回复
Thank you!

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beds were so comfortable, the rooms were very clean and well stocked. Would definitely recommend and would stay again if in the area!!
2024 年 5 月入住 1 晚
Fay 于 2024年05月4日 的回复
Thank you!

8/10 还可以

Kerry

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Clean nicely firnished secure
2024 年 5 月入住 2 晚
Fay 于 2024年05月4日 的回复
Thank you!

10/10 超赞

Angela

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Property very clean
2024 年 5 月入住 1 晚

8/10 还可以

Alan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and up to date property. Breakfast was lacking many items - Maybe because it was Monday ? Otherwise overall great place.
2024 年 4 月入住 1 晚
Fay 于 2024年04月23日 的回复
Thank you!

8/10 还可以

Sharon

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Nice, clean property.
2024 年 4 月入住 1 晚
Fay 于 2024年04月17日 的回复
Thank you!

8/10 还可以

MaryJo

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast was awful. The only hot food was waffles you had to make yourself. Just cereal and toast. The only fruit was oranges.
2024 年 4 月入住 1 晚
Fay 于 2024年04月14日 的回复
I'm sorry you didn't enjoy our free breakfast.

6/10 一般

Mark,Pewaukee

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Fay 于 2024年04月14日 的回复
Thank you!

10/10 超赞

Olti

满意:清洁度
2024 年 3 月入住 6 晚
Fay 于 2024年04月14日 的回复
Thank you!

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Fay 于 2024年04月14日 的回复
Thank you!

4/10 很差

Zachary

满意:住宿条件和设施,清洁度
Should not advertise as having a breakfast.
2024 年 4 月入住 1 晚
Fay 于 2024年04月9日 的回复
Thank you!

6/10 一般

Sara

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Breakfast was next to nothing. Waffles, cereal, and yogurt. Thats it. Picked the hotel because we thought there was more for breakfast.
2024 年 4 月入住 1 晚
Fay 于 2024年04月8日 的回复
I'm very sorry you were disappointed by our free breakfast.

6/10 一般

Thomas

与配偶出行
满意:清洁度
Overall it was clean, quiet and comfortable but a bit overpriced. Two biggest complaints- 1, The handicap accessible p Tom we were assigned was in no way wheel chair accessible. 2. There was NOTHING for anyone who is gluten intolerant to eat at their breakfast area - not even instant oatmeal packets!
2024 年 3 月入住 1 晚
Fay 于 2024年03月25日 的回复
Thank you!

8/10 还可以

Sara

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Fay 于 2024年03月25日 的回复
Thank you!

10/10 超赞

Sarah

满意:清洁度、员工和服务、住宿条件和设施
All good
2024 年 3 月入住 2 晚
Fay 于 2024年03月23日 的回复
Thank you!

8/10 还可以

Frances,Clarksville

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Clean hotel. Shampoo and conditioner dispenser were empty and wasps found in bathroom (4th floor). Otherwise, ok. One night stay.
2024 年 3 月入住 2 晚
Fay 于 2024年03月23日 的回复
Thank you!

10/10 超赞

Carl

满意:清洁度、员工和服务、住宿条件和设施
Very nice
2024 年 3 月入住 1 晚
Fay 于 2024年03月23日 的回复
Thank you!

10/10 超赞

Cynthia

2024 年 3 月入住 1 晚
Fay 于 2024年04月2日 的回复
Thank you!

10/10 超赞

Lisa

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
nice & clean, bed was very comfy. Great price. Wished the breakfast had a few more selections, but hey got the hotel for a reasonable price & im not that big of a breakfast fan anyways.
2024 年 3 月入住 1 晚
Fay 于 2024年03月12日 的回复
Thank you!

10/10 超赞

John R

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the cleanest hotel we’ve stayed in over the years. The comfort their was extremely good.
2024 年 3 月入住 2 晚
Fay 于 2024年03月12日 的回复
Thank you!

2/10 糟糕

Chris,tallmadge

团体旅客, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
We were not able to check in until 2 hours after check in time. I was told to go eat something and come back instead of an apology and some time of alternative or inconvenience option. Desk clerk was very short with me. I should get a discount at minimum. I rented room for a time frame and hotel should adjust time shortage. A deal is a deal.
2024 年 3 月入住 1 晚
Fay 于 2024年03月12日 的回复
I'm very sorry will look into this right away.

8/10 还可以

Tom

满意:清洁度、员工和服务、住宿条件和设施
Looked forward to breakfast but all there was toast or waffles. Very poor breakfast
2024 年 3 月入住 1 晚
Fay 于 2024年03月10日 的回复
I'm sorry you didn't like our free breakfast with waffles, cereal, toast, fruit, yogurt, coffee, juice, and milk.

10/10 超赞

Anna

与配偶出行
满意:住宿条件和设施,服务设施
Very nice and clean. There is a busy intersection near by that was pretty noisy all night.
2024 年 3 月入住 1 晚
Fay 于 2024年03月7日 的回复
Thank you!

10/10 超赞

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean place, the clerk was helpful,the room is EXCELLENT! Sleep Inn is a great choice!
2024 年 3 月入住 1 晚
Fay 于 2024年03月7日 的回复
Thank you very much for the encouraging words.

6/10 一般

Jennifer

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
The hotel itself was clean and quiet. Most of the staff was friendly and helpful. The only issue for me was their refund policy, which I did not read in detail because I paid extra to get a 'refundable' room due to the reason for my stay. I booked for Friday night-Monday morning, but I knew my circumstance were not guaranteed (hence making sure I booked a refundable room). Friday night, changes were made to my son's hospital stay and I tried to cancel and get a refund for Saturday night- forward, and was told a refund was not an option because I had already checked in for my stay which included check-in for all the days booked, and they make no exceptions. So, maybe my fault for not reading into the refund policy, but either way, I will not be booking with them again.
2024 年 2 月入住 3 晚
Fay 于 2024年03月3日 的回复
Please give us a call so I may look into this.

8/10 还可以

Hans

与配偶出行
Very clean, nice pool, very comfortable bed and enjoyed the walk-in shower. We were unable to access internet from our room despite repeated attempts yet no problem from the lobby, pool area or breakfast area.mBreakfast was much less than we had expected..no eggs, bagels,or different types of bread. Overall though we would return.
2024 年 2 月入住 1 晚
Fay 于 2024年03月3日 的回复
Thank you!

10/10 超赞

Deborah

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This property was clean and modern. The breakfast was limited. But overall we enjoyed our stay.
2024 年 2 月入住 1 晚
Fay 于 2024年03月1日 的回复
Thank you!

10/10 超赞

Deborah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Fay 于 2024年02月27日 的回复
Thank you!

10/10 超赞

Juliana

2024 年 2 月入住 1 晚
Fay 于 2024年03月23日 的回复
Thank you!

10/10 超赞

Jan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the bed! Wonderful linens and pillows!
2024 年 2 月入住 1 晚
Fay 于 2024年02月18日 的回复
Thank you!

10/10 超赞

Bruce

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Fay 于 2024年02月14日 的回复
Thank you!

10/10 超赞

Debra

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel would recommend
2024 年 2 月入住 1 晚
Fay 于 2024年02月11日 的回复
Thank you!

10/10 超赞

Ann

满意:清洁度、员工和服务、住宿条件和设施
Very clean - staf was excellent - updated and fresh in the room we were in.
2024 年 2 月入住 1 晚
Fay 于 2024年02月11日 的回复
Thank you!

8/10 还可以

Jason

商务旅客
2024 年 2 月入住 1 晚
Fay 于 2024年02月11日 的回复
Thank you!

10/10 超赞

Ashley

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Fay 于 2024年02月6日 的回复
Thank you!

4/10 很差

Kenneth

满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Wasn't good. Elevator didn't work. Our room was on the third floor. Our room key wouldn't operate the outside door nearest out room so we had to walk from the main entrance. Eating breakfast we had to listen to a pearsing alarm from the malfunctioning third floor electrical box. The place was falling apart. Will not come back!
2024 年 2 月入住 1 晚
Fay 于 2024年02月6日 的回复
I'm very sorry about the elevator, we got that fixed as soon as we possible could. I will have maintenance check that outside lock, thank you for letting us know. I'm not sure what alarm you heard but we will defiantly check that out as well.

6/10 一般

Jean Van

满意:清洁度、员工和服务、住宿条件和设施
We were very disappointed in the breakfast. There was no toaster or any kind of bread. The only choices were making a waffle and cereal. Several other people were also very unhappy. "Slim pickings" was the phrase I heard from 2 others.
2024 年 1 月入住 1 晚
Fay 于 2024年02月3日 的回复
I'm very sorry about breakfast.

8/10 还可以

Barbara

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This was an overnight stay on the way home from vacation. The hotel and room were clean, nicely furnished and comfortable. The staff were pleasant. However, unlike previous stays, there was no breakfast as advertised. There was only cereal and coffee instead of eggs, toast, pastries, etc. Per the staff, corporate people came in and abolished the breakfast claiming it cost the company too much. Won’t be back to Choice Hotels that can’t provide a small meal to their guests. It’s the little things that bring people back.
2024 年 1 月入住 1 晚
Fay 于 2024年02月3日 的回复
I'm very sorry about the breakfast.

2/10 糟糕

Gwendolyn

2024 年 1 月入住 1 晚
Fay 于 2024年03月23日 的回复
I'm sorry!

10/10 超赞

Gary,Remington

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very close to Corvette plant and Museum. Clean, friendly and would use again.
2024 年 1 月入住 1 晚

10/10 超赞

Jean-Marc

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Wry clean and comfortable.
2024 年 1 月入住 1 晚
Fay 于 2024年01月31日 的回复
Thank you!

8/10 还可以

Carrie

2024 年 1 月入住 1 晚
Fay 于 2024年03月23日 的回复
Thank you!

8/10 还可以

Robert

满意:住宿条件和设施,清洁度
Room was very nice. Cleaning comfortable.
2024 年 1 月入住 1 晚
Fay 于 2024年01月19日 的回复
Thank you!

10/10 超赞

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
Comfortable
The bed was comfortable. The towels were above average. Breakfast was a bit lacking...there was only one flavor of yogurt, no bagels, biscuits but no gravy. Not too bad, but not great either. It snowed while we were there and they made no attempts to shovel, plow, or put down salt.
2024 年 1 月入住 1 晚
Fay 于 2024年01月16日 的回复
I'm very sorry, you must of left the property early because we always put down salt and scoop all sidewalk.

10/10 超赞

Kim

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was perfect for our last minute stay!
2024 年 1 月入住 1 晚
Fay 于 2024年01月16日 的回复
Thank you!

6/10 一般

Barbara

与家人出行
满意:住宿条件和设施,员工和服务
We always stay at this hotel when traveling through Kentucky. Was always excellent until this last stay. Got there around 9 pm and the desk clerk didn’t have anymore first floor rooms left because the elevator wasn’t functioning. Understandable, things break, but we had our 92 year old mother and had to do the stairs with luggage. Got to the room and there’s a rotten old breakfast bun in the ice bucket. Now we’re wondering if our room had even been cleaned. We were so tired from driving 14 hours we just crashed, got up for breakfast, there’s no tea, the food was cold and the sausages were hard as a rock dried out. I went to the front desk and no one was there for us to report any of this. This will not be our go to hotel in the future.
2024 年 1 月入住 1 晚
Fay 于 2024年01月13日 的回复
I'm very sorry about the issues. I will speak with housekeeping right away.

10/10 超赞

Steve

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Fay 于 2024年01月13日 的回复
Thank you!

6/10 一般

Sherry

满意:员工和服务
不满意:住宿条件和设施
Bleh
The first room we were given smelled like a sewer and the bathroom was less than clean. They moved us to another room, which was nice of them, but, again, the carpet was dirty and the bathroom shower looked like it hadn't been cleaned. I chose this hotel because it was recommended on Hotels.com, and received a high rating for cleanliness, but was very disappointed. I'm not sure I would trust them again.
2024 年 1 月入住 1 晚
Fay 于 2024年01月10日 的回复
I'm very sorry, please give me a call so we can discuss.

10/10 超赞

Todd

满意:清洁度、员工和服务、住宿条件和设施
Convenient location Friendly staff
2024 年 1 月入住 1 晚
Fay 于 2024年01月8日 的回复
Thank you!

10/10 超赞

Anna

2023 年 12 月入住 1 晚
Fay 于 2024年01月8日 的回复
Thank you!