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鮑靈格林廣場套房酒店的評價

2.5 out of 5
鮑靈格林廣場套房酒店
1818 Cave Mill Rd, Bowling Green, KY

評價

8.8

優異

10 分評分，優異；272 則評價中有 177 則" "
8 分評分，不錯；272 則評價中有 54 則" "
6 分評分，一般；272 則評價中有 22 則" "
4 分評分，欠佳；272 則評價中有 8 則" "
2 分評分，很差；272 則評價中有 11 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was very good
於 2024 年 4 月住了 1 晚

10/10 優異

Larry

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We were greeted warmly by the desk clerk. The room was clean and quiet. The bed was comfortable. Breakfast was good.
於 2024 年 4 月住了 1 晚

2/10 很差

Sam

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Rudindo

親子同遊
讚好：整潔度、設施服務和住宿狀況
The staff need more training in check but his nice and the concierge person fix the problem the following day.no plates for breakfast they apologize which is good enough.we come back and will refer the place.clean and kids friendly
於 2024 年 3 月住了 1 晚

10/10 優異

Jennifer

於 2024 年 3 月住了 1 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Raehyun

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great based on the price.
於 2024 年 1 月住了 1 晚

10/10 優異

Sumanth (CHICAGO)

於 2024 年 1 月住了 1 晚

10/10 優異

wayne

於 2023 年 10 月住了 2 晚

6/10 一般

Terri

不滿：職員與服務
於 2023 年 9 月住了 3 晚

10/10 優異

Tina

於 2023 年 9 月住了 1 晚

10/10 優異

Kirsten

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were a party of 3 adults so we got the two room suite. It fit our needs very well and had a small kitchen to keep our travel food cold. We found the rooms to be very comfortable and really liked the small sugar waffles offered for breakfast.
於 2023 年 7 月住了 1 晚

8/10 不錯

Hilary

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We needed a room to sleep 6 for a few nights and were pleasantly surprised by our room and stay, especially for the price. The AC in the building wasn't working when we arrived but thankfully the AC in our room was able to keep the room temp tolerable. The breaksfast was wonderful compared to other hotel breakfasts. The attendant was very attentive and the area was kept very clean. (There were many expired milks in the fridge but that was fixed quickly.) The pool area served our kids well and was clean. Hotel towel quality always leaves something to be desired, no different here. There were a few stains on the carpet in our room and the mattress on the fold out couch is in desperate replacing but was fine for our small kids. Our plans changed and we needed to check out a day early and the hotel was accommodating without any hassle.
於 2023 年 7 月住了 3 晚

6/10 一般

Bonnie

於 2023 年 7 月住了 1 晚

4/10 欠佳

Brianna

於 2023 年 7 月住了 1 晚

10/10 優異

Marsha

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Teresa

讚好：整潔度和職員與服務
Clean and comfy! Great stay!
於 2023 年 6 月住了 1 晚

10/10 優異

Heather

讚好：整潔度、職員與服務、設施服務和住宿狀況
Plenty of room for my large family!
於 2023 年 4 月住了 1 晚

8/10 不錯

Lori

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall good experience.
於 2023 年 4 月住了 1 晚

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

2/10 很差

Kathryn

Room had left over garbage in it. I am supposed to receive a refund for the room but I haven’t been comped for it yet.
於 2023 年 3 月住了 1 晚

10/10 優異

Andy

於 2023 年 3 月住了 1 晚

6/10 一般

Michelle

家人同遊
讚好：整潔度、設施服務和住宿狀況
The pool and breakfast were nice
於 2023 年 3 月住了 2 晚

2/10 很差

Amanda

家人同遊
讚好：職員與服務
2 hour wait only to not have a room
I booked through hotels.com, then arrived at hotel to find that my reservation wasn't there. Apparently, hotels.com doesn't send their reservations with much speed. By the time the front desk found our reservation, all rooms were taken. The front desk went above and beyond trying to help us.
於 2023 年 3 月住了 1 晚

10/10 優異

Candyce

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice place to stay
Very nice hotel. Clean comfortable room with a well stocked kitchen. Good breakfast selections. Reserved same hotel chain in a different city for next night.
於 2023 年 2 月住了 1 晚

10/10 優異

Enrique

於 2023 年 1 月住了 1 晚

10/10 優異

Osaro

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Serene environment
於 2023 年 1 月住了 1 晚

10/10 優異

carl

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
AWESOME! Got this as my go to spot when I travel

8/10 不錯

Kelly

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

10/10 優異

Charles

讚好：職員與服務和住宿狀況
於 2022 年 10 月住了 2 晚

8/10 不錯

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff.
於 2022 年 9 月住了 1 晚

6/10 一般

Toddney

家人同遊, 親子同遊
讚好：職員與服務、設施服務和住宿狀況
It was ok. I don’t think the price matches the room.
於 2022 年 9 月住了 1 晚

10/10 優異

Anita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very clean. Other than 1 evening staff member, the staff was very friendly.
於 2022 年 9 月住了 3 晚

8/10 不錯

KELLEY

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
2 bedroom suites
於 2022 年 8 月住了 1 晚

10/10 優異

Patrick

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚

8/10 不錯

Kristi

家人同遊
讚好：住宿狀況和客房舒適度
Need to inspect rooms better. OK stay overall
The room was very spacious! I was super surprised how spacious it was. The motel was very nice and well kept on the outside and the lobby. I do think they need to clean way better or inspect the rooms. We found a knife from the kitchen stuffed inside the pull out couch (could have easily stabbed one of my kids had we not found it) and there was also a dirty shirt in one of the bedroom closets. Was a tad disturbing. Breakfast was also very picked over they couldn’t keep up with everyone so if you want breakfast I hope your not super hungry.
於 2022 年 7 月住了 2 晚

4/10 欠佳

Deborah

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Disappointed
I was promised a two bedroom with two doubles beds in one room and one double bed in the other bedroom. However, with rooms sold out we were put in a two bedroom with a double bed in each bedroom. The shower curtain was short and above the tub, therefore water would go all over the floor when showering with 2 adults and 4 children. Not happy !
於 2022 年 7 月住了 1 晚

10/10 優異

Whitney

於 2022 年 6 月住了 1 晚

10/10 優異

Lisa

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度
Disappointed Again!
Cleaning of rooms needs some improvement! We had an issue with this six months ago when we stayed at this location, and nothing has changed. The TPS we stay in at Hopkinsville, KY, does not have this issue. Disappointing, to say the least.
於 2022 年 6 月住了 1 晚

8/10 不錯

Amanda (Munfordville)

家人同遊
讚好：職員與服務和設施服務
The property was beautiful, the hotel is very eye-pleasing. It is a welcoming place to stay. The things I did not like were, no extra bedding or pillows for pull out sofa. Also, under the bed skirts was just plain dirty. This area had wrappers, masks and food all under it.
於 2022 年 4 月住了 1 晚

8/10 不錯

Brenda

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
We heard a regular mechanical sounding noise. It was at least 2x per minute and was constant all the time. The only time we did not hear it was when the air condition we was running. I would have requested a different room but it was late when we checked in. If I had stayed a second night I would request another room.
於 2022 年 4 月住了 1 晚

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

10/10 優異

Rita

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Stay
Very clean, very comfortable and nice staff.
於 2022 年 4 月住了 1 晚

2/10 很差

Dan

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
DO NOT STAY HERE - FRAUDULENT CHARGES!!!
I booked through hotels.com, paid in advance, and thought everything went fine. Then, I found out that I was charged twice for significantly more than I already paid for my stay. I spoke with an employee on the phone, and first she tried to blame hotels.com. She then gave me the runaround about why it happened, but that I should get a refund. I was supposed to get a call from the manager the next day, but that didn't happen. On top of that, I was charged a third time, so I've now been charged almost $600, when TownPlace Suites should have not charged me at all. The only answer I recieved from the manager was, "I'll have to dig deeper and get back to you." I'm not holding my breath on that. I'm hoping that the corporate office can help get my money back.
於 2022 年 3 月住了 2 晚

6/10 一般

Masahiro

於 2022 年 2 月住了 6 晚

10/10 優異

martin

於 2022 年 2 月住了 1 晚

10/10 優異

Jessie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms had no carpet floors which made us feel better in COVID times. There were lots of places to stow away luggage and things. Sizable shower, ample lighting, easy to access outlets. The kitchenette was perfect size and met our needs. Everything was real on the breakfast spread: the eggs, toppings for the oatmeal, etc. First time staying at a TownPlace and certainly not our last!
於 2021 年 12 月住了 1 晚
Travis Strain, Operations Manager 於 2022年1月4日的回應
Jessie, Thank you for your positive comments about your recent stay at our property. We're glad you were able to enjoy some time with family while you were on the road. Our team members take pride in providing quality service for our valued guests. We hope to see you again if you're in the Bowling Green area in the future, and have a wonderful 2022!

6/10 一般

Kelly

家人同遊
不滿：整潔度和客房舒適度
Disappointed after years of using this Hotel.
The young lady who checked us in was very nice . We had two rooms. The first room was a king bed with a pull out bed. There were no extra sheets, pillows or blankets and for the pull out bed and the only toilet paper there was a partial roll that was on the holder. The lady at the front was nice and did get the items we needed. The shower in both rooms had not been cleaned. We had to go get shower cleaner and clean the floor of the shower. The dishes in the room were pretty much all dirty. There was food stuck to most of the utinsels and one coffee cup had coffee dried up in the bottom and sides . When we went down for breakfast the next morning the man refilling breakfast was not happy to be working at all . He also had no gloves on and was refilling the utensils touching both ends . Our family has been using this hotel for about 5 yrs every Thanksgiving. We rent 2 to 3 rooms. This is unfortunate but we do not plan to use this hotel next yr.
於 2021 年 11 月住了 2 晚

8/10 不錯

Lisa

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度
Disappointing Stay
The attention to detail needs to be improved. There were no extra rolls of toilet paper in the room, and very little left on tne roll, requiring a visit to the front desk within a few hours of check-in. The full length mirrors were dirty and had food covered fingerprints all over them. There were food remnants on the dining table and long black hair left in the bathtub. The appliances had fingerprints left on them as well. The pull out couch should not even be a sleeping option, as it is completely broken down and there was no bedding for it in the room, except for two mattress covers. Very disappointed in the cleanliness of the room this time. Definitely not the norm for TownePlace, as we stay here exclusively when we visit KY.
於 2021 年 11 月住了 2 晚