We were due to stay for 1 night Christmas shopping trip @ Street. Arrived early evening to be told "we tried to contact you sir , the hotel is closed to the public". The hotel was being used to house asylum seekers? We had to travel back up the M5 to another hotel. Also missed dinner at a local pub that we had booked. I appreciate these people need somewhere but H.I did not advise us at all until we arrived????? Will never book with them again!!!
Steve
2022 年 12 月入住 1 晚
8/10 还可以
Sarah
2022年11月14日
满意:住宿条件和设施,清洁度
Handy location for Carnival
Hotel very busy due to Carnival but check in was efficient and friendly. We had to park in pub csrpark and register on their system to avoid a fine but had no issues doing so. Room was a reasonable size with all the amenities we needed. Bathroom quite stylish with spacious shower and nice tiles. Only omission was a heated towel rail. We had to pick a slot for breakfast due to it being so busy. Breakfast was the weak link with limited choice. Coffee was un- drinkable - latte was weak and watery, flat white bitter and watery. Hot chocolate was much better. Staff work hard.
Sarah
2022 年 11 月入住 1 晚
10/10 超赞
Duncan
2022年11月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location to see Somerset.
Perfect stay, Wi-Fi could be a bit better and TV lost the single every so often. The room was very clean and well designed
Duncan
2022 年 11 月入住 2 晚
10/10 超赞
Amanda
2022年11月13日
Amanda
2022 年 11 月入住 1 晚
8/10 还可以
Richard
2022年11月11日
Richard
2022 年 11 月入住 1 晚
10/10 超赞
Chris
团体旅客
2022年11月10日
满意:清洁度、服务设施、住宿条件和设施
Very friendly staff. Nicely decorated throughout. Highly recommend.