Older renovated, new carpets and flooring. Nice restaurant walking distance.
Room was clean.
Basic stuff but great price for travelers.
Maurice
2024 年 4 月入住 1 晚
2/10 糟糕
Rodrigo
2024年04月6日
不满意:清洁度、员工和服务、住宿条件和设施
Rodrigo
2024 年 4 月入住 2 晚
2/10 糟糕
Davette
与家人出行, 带宠物出行
2024年03月25日
不满意:清洁度、员工和服务、住宿条件和设施
Very soon after checking in for a two night stay I killed a roach crawling across the floor. Hoped it was a fluke. At 3:00 AM I got up to pee and took my phone with flashlight with me and wore shoes. Killed 3 more roaches. Never went back to sleep. When I got out of bed every small thing left on the floor had a roach under it. Showered and checked out. Asked for a refund for the night we didn’t stay. They refused to give our money back.
Aside from this the mattress was completely worn out and there were holes in the drywall behind every doorknob. Terrible property. Do not stay here. I’m surprised Best Western tolerates this.
Davette
2024 年 3 月入住 2 晚
6/10 一般
USMC
团体旅客, 商务旅客
2024年03月17日
满意:清洁度、员工和服务、服务设施
The toilet was leaking and there isn’t a seal around the door, so you hear everything that happens in the hallway, AC had a musty smell every time it come on.
USMC
2024 年 3 月入住 2 晚
2/10 糟糕
Andrew
与家人出行, 与配偶出行, 团体旅客
2024年03月17日
不满意:住宿条件和设施,清洁度
Holes in the wall, roaches in the bathroom, dirty sheets, internet did not work and had no cell service. Spend the extra and stay somewhere else not worth the trouble. Staff was nice enough though no real issues outside of the room.
Andrew
2024 年 3 月入住 4 晚
10/10 超赞
Valerie
与配偶出行
2024年03月16日
满意:服务设施,清洁度
Spacious room. Extra chair one for me and husband. Friendly service
Valerie
2024 年 3 月入住 1 晚
6/10 一般
Eileen
2024年03月14日
Eileen
2024 年 3 月入住 3 晚
2/10 糟糕
Mike
与家人及幼儿出行, 与家人出行
2024年03月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I came into Brunswick late and spent 3 hours trying to find a hotel from Kingsland - Brunswick , everyone was sold out . As I am booking a room at this location it became midnight and the reservation rolled over to the next day online and I ended up booking for the wrong night . I tried to call and speak to someone the next day but was told , too bad no refunds . Then Michelle takes my info and says her manger Kevin would call me back and I could discuss it with him but he won’t do anything about it . I asked her why and her response was because I know how he is and he never gives refunds . I then asked to have the reservation moved to another night that I come to Brunswick 8 times a year . I again was denied . Here it is day 6 and I still haven’t heard from this guy Kevin . With zero regard for their customers and some of the worst customer service I have even experienced I would not recommend this place to anyone !! It already looked like a roach motel but we needed a room for a few hotels to get some sleep and had no other choice . If you have other options I highly suggest you find a different place and not give these people any of your money
Mike
2024 年 3 月入住 1 晚
8/10 还可以
Laura
2024年03月13日
Laura
2024 年 3 月入住 1 晚
10/10 超赞
Ali
与家人出行
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
It was easy check in and right off the interstate. Our room was nice for a good nights rest to continue our travel. Hotel staff was friendly!