4/10 欠佳
Maureen K.
2023年10月18日
Vacation 2 years overdue
Saw this property on VRBO. Looked nice, said it had gas logs, smoke free, remote. It was remote and the home itself is nice. When we first opened the door, we were hit immediately with a strong cigarette smell. The gas logs do not work, have never been lit. The shower floor was dirty and looked like it had not been scrubbed in a while. The oven has not been cleaned, black and caked food covering the entire interior. We contacted Vacasa about the smell and fireplace. They said they would put in a ticket. The fireplace was what sold me on the home. Never worked, had to wash the bed linens so we could sleep, aired out the house when we where there and used air deodorizer to try and get the cigarette smell out. My sinuses are still bleeding from the reaction of the smell. Will not ever rent this home again and will not ever rent a home managed by Vacasa. It is ashamed because the home itself is nice and the area is quite. Could have been a very enjoyable stay otherwise. I don't usually post reviews like this but since the response from Vacasa was so lacking, I felt it was necessary. Let us not forget the deck that has a couple of places where the wood has rotted through. Safety hazard!
Maureen K.
於 2023 年 10 月住了 4 晚