拉伯克布法罗斯普林斯湖附近酒店

“Stayed here one night on an overnight road trip. Property was clean, staff was friendly and accomodating. Breakfast was typical of this type of hotel. Hair dryer was missing from our room which we did not realize until the next morning. If we pass back through here on our way home, we would definitely stay here again.”

“Would absolutely stay again! ”

“This is a staffless row of suites across from the Pioneer Pocket hotel. You park right in front of your suite which includes a separate living area, bedroom, and bathroom. The room was clean, featured extra toiletries, and was convenient to downtown dining. This is our new favorite in Lubbock and was very reasonably priced.”

“Nos transfirieron al Hotel La Quinta un Hotel mas barato y que acepta pets que por lo mismo no rentamos ahí y no nos dieron ninguna recompensa tampoco nos avisaron de la transferencia hasta el momento que llegamos a las instalaciónes.”

“We've stated here multiple times & this was the worst stay. When we arrived to our room, there were zero drinks/snacks available. We went to the restaurant & let the front desk girl know & her response is that sometimes they do that if there are under age kids staying there. No problem, but I would think they might go restock it but that didn't happen.The next day, we were out for the majority of the day & when we returned, it still hadn't been restocked & housekeeping hadn't been in our room. I……

“Business traveler here. The parking was safe and easy-appreciate the dedicated spots for hotel guests. Communication before check in was very good as this was my first stay there. Room was very clean and loved the decor. Rarely say this- I will plan to end my day earlier to enjoy the hotel and restaurant. Highly recommend. Enjoyed the concept!”

“I’m not sure what went wrong, but when I arrived to check in, they couldn’t find my reservation. Apparently their system didn’t have the information from Expedia. It took almost two hours for them to try to resolve the issue, and during that time I had to go back to my car, drive around, and sit on hold while going back and forth with customer service. I was told an escalating manager would call me back, but that never happened. By the time two hours had passed, I no longer felt comfortable……

“Good!”

“Parking”

“wrong address and phone call dead ”

“Room was clean, bed was comfortable and so was the air I didn’t have to adjust temp the entire time I was in room. Tv remote awful.. slow had to down load channel to phone but.. phone was in truck charging because there are no usb ports in room.:( Hotel was over run with families of young children having fun running down hallways I would have preferred to have been located away from all the families. Hotel appears to have taken a star down not what it used to be over the past 8 years I have been……

“The gym was well equipped. ”

“Yes”

“Super nice folks. Only complaint was 48 dollars for a beer and a Bailey's double, plus tip. ”

“Ice machine only worked on 1 floor-wasn't told at check in electronic room key worked 50% of time-wasn't told at check-in to keep away from phone-had emergency at home-staff refused to reschedule Dec 1 reservation to Nov 29-we booked another hotel for that night”

“The staff made the stay a good one. I understand the property was under refurbishing, but I'm rating what I saw.”

“nice”