Sydney Burning Palms Beach Hotels

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"Sushant at checkin was very courteous and helpful. The Air con in my original room was noisy, and he kindly moved me to another room without hesitation."

"The foyer not very user friendly. Self serve check in and out service. Not clear signage. Had Reno’s happening as well. They placed our bags in the wrong room as well. "

"I recently stayed at Shangri-La Sydney for 5 nights, and it was a truly memorable experience. The view was breathtaking, the hotel was conveniently located near Sydney’s iconic landmarks, and the Horizon Club free flow as well as the afternoon tea were both excellent."

"Pleasant welcome on arrival. Helpful organizing wheel chair for following day. Nice convenient food and beverage options with some style. Pleasant comfortable room. Lacking only an extra blanket. "

"This was an amazing stay!!!!"

"Lifts were terrible. Breakfast cold. Room not really large enough for 4 people"

"The rooms overlook a highway and are not appropriately sound proofed. This is not ideal for those on business staying here. Additionally the beds are extremely hard (more than any hotel I’ve ever stayed in). There were dents and scratches everywhere and the room is insanely tiny. Wouldn’t stay here again "

"Pool access was confusing and I was unable to access it."