"We were moved to 3 different rooms. The sofa beds in first two room were disgustingly filthy. We took a regular double instead of a suite and it had a big puddle of water underneath the sprinkler right by the door. The microwave didn’t even work in the regular room. There was no price adjustment, were still charged suite price. When I tried to talk to man at the desk about it, he said it’s not their fault I wouldn’t accept the first 2 rooms they offered because they were available and ready! :("