2/10 糟糕
Holly
与配偶出行
2024年06月18日
不满意:员工和服务,清洁度
When you book through Expedia and select the junior suite ocean view with two beds, that’s what you expect to get. Put us in one bed with pull out couch. Complained and asked for two beds. Put us on bottom floor looking at the back of the stage and bar. No ocean view. Went back to original room and put up with couch. Ask front desk to get us two beds somewhere else. After 5 days couldn’t stand it and left, went to another resort, front desk didn’t say a word. Booked three months in advance, you have one chance to make a good impression, they failed. I walked away from 2 grand. Never again.
Holly
2024 年 6 月入住 10 晚