The GM and all the staff are very kind and professional
MOE
於 2025 年 7 月住了 1 晚
4/10
The room was not clean and it smelled like smoke even though it was a non-smoking room. The furniture was damaged and outdated. The halls were not clean.
Edit
於 2025 年 7 月住了 2 晚
2/10
VERY smokey -- front dest took no responsibilty to satisfy my concern. Likely NOT ever stay at SOFITEL in futures despite being a 30 + year guest at SOFITELs in US/Mexico and France. VERY disappointed
Habib
於 2025 年 6 月住了 4 晚
6/10
nicolas
於 2025 年 7 月住了 1 晚
10/10
Ihssen
於 2025 年 6 月住了 2 晚
10/10
Alreem
於 2025 年 5 月住了 12 晚
10/10
Lovely location with nice facilities
Salim Abou
於 2025 年 5 月住了 5 晚
10/10
Beautiful location and property with dedicated staff and service
Salim Abou
於 2025 年 5 月住了 4 晚
8/10
rand
於 2025 年 4 月住了 1 晚
6/10
It was a bad experience and I will not repeat it again. Some of the employees were nice and others were bad.
sakher
於 2025 年 4 月住了 5 晚
10/10
Great place! Great Location! Great customer service! I totally enjoyed my stay at this hotel!
LENIN
於 2025 年 4 月住了 8 晚
8/10
The property is beautiful with a great breakfast dining option. The pool, gym, and all services are very nice but options are overpriced for Egypt standards like the spa and airport transfer. Customer service can be improved where each person seems to be at the counter for 10-15 minutes and we had to remind them a few times about the late checkout which they told us was ok
Michael
於 2025 年 4 月住了 2 晚
10/10
massimiliano federico
於 2025 年 4 月住了 3 晚
8/10
Andrew
於 2025 年 3 月住了 5 晚
10/10
Homar
於 2025 年 4 月住了 4 晚
4/10
dylan
於 2025 年 3 月住了 2 晚
10/10
The hotel is clean, modern, and offers excellent dining options. The breakfast is outstanding, with a wide variety of choices. However, the front desk staff could be more professional and welcoming.