Smart Cancun The Urban Oasis

Property class: 4

Choose dates to view prices

At Smart Cancun The Urban Oasis, you can look forward to a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Standard Room

7.4 out of 10
Good
(22 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Smart Cancun The Urban Oasis is near the airport and near the beach. Plaza Las Americas and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Cancun Cultural House and El Sol de Cancun are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    6 min walk - 0.6 km
  • Mercado 23
    5 min walk - 0.4 km
  • Las Palapas Park
    5 min walk - 0.5 km
  • Xbalamqué Theater
    6 min walk - 0.6 km
  • Plaza 28
    16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Restaurants

  • Taqueria Coapeñitos
    4 min walk
  • McDonald's
    3 min walk
  • Subway
    3 min walk
  • Church's Chicken
    5 min walk
  • Subway
    3 min walk

About this property

Smart Cancun The Urban Oasis

  • Upscale hotel near Langosta Beach
  • At Smart Cancun The Urban Oasis, you can look forward to a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Smoke-free property, concierge services and a banquet hall
    • A 24-hour front desk, meeting rooms and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 132 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Free infant beds, coffee/tea makers and daily housekeeping

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Frequently asked questions

Does Smart Cancun The Urban Oasis have a pool?

Yes, this property has an outdoor pool.

Is Smart Cancun The Urban Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smart Cancun The Urban Oasis?

Self-parking is free at this property.

What time is check-in at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Smart Cancun The Urban Oasis?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Smart Cancun The Urban Oasis located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Las Palapas Park and Benito Juarez Municipal Building. Xbalamqué Theater and Mercado Ki Huic are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smart Cancun The Urban Oasis Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 374 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool facilities. The location is great with many dining and shopping options.This was fantastic value for money.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotel, staff was great. Good walking distance from restaurants and a great supermarket. Would def stay again.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Location was great
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent customer service from Belsen and Ivan, would definitely come back!!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for three days due to flight cancellations and was quite happy to do so. Everything was clean...rooms, pool area, lobby, etc. Breakfast buffet offered a large selection of foods and the hotel staff, especially at the front desk were friendly and helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay. Every staff member we encountered was friendly and helpful. The facility was clean and well maintained. The location was in walking distance of great local restaurants as well as other fun attractions. The gym and food also surpassed expectations.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and if you’re sightseeing is perfect all the buses stop here
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard hotel, pretty good value for money
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loving Cancun

Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
Great pool area
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i Love Cancun and the Urban Oasis

very well located, close to the main bus stops, banks, and shopping plazas around. pool area was just great, breakfast was always tasty, we will be back.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and room was well appointed. Little bit of traffic noise.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will back again for sure

The staff was very kind and the hotel is beautiful
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
On Expedia said breakfast including. But from third day stuff told me I need pay for it. Its downtown and no beaches around. 20-30 min on bus. Stuff friendly. Room ok.
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean ,had some challenges with the face basin tap! The manager sent maintenance staff to sort it out. The Staff was courteous! I left my Under armour long sleeve in my previous room on O'Cancun side and the Manager made sure I got it back from the lost and found! Thank you to the Manager!
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. My only complaint is that when we had early morning tours the restaurant refused to give us anything before 7 am.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :)
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dated

Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice.
Stayed 13 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am the return customer, it means that the place fits my needs and expectations. I'd like to praise the people who work there, thanks for your service!
Stayed 9 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
The ladys from the front desk are awesome. Wendy and Nash, very friendlys and eager to help. In the restaurant you jave to beg for someone to offer you coffee. The rooms in Smart are VERY noisys. So i had to ask for an uograde to Oh! Cancun.
Stayed 3 nights in Apr 2025