Guangzhou Canton Customs Building Hotels

"The staff were very great"

"Excellent customer service, a truly 5 star hotel, highly recommended "

"Great staff at front desk, very accommodating and helpful. Clean room and spacious, comfortable bed and voice control in the room self laundry service on the floor housekeeping staff it’s very polite and friendly. Breakfast is good and free afternoon tea and midnight snacks great service highly recommended and will return to the same hotel next time."

"Good,but reception lady "

"Good location, great design, helpful staff always ready. Good value. What could be improved: The Shenzhen location is better. The Guangzhou location doesn't provide refrigerators in the room. People will take your clothes out of the laundry and dryer. In Shenzhen you can monitor your laundry on the television channel. In Shenzhen they provide you with snacks and drinks every day. Although it is a non-smoking hotel, cigarette smoke can be smelled regularly. If you aren't providing refrigerators in the rooms, you could provide ice on each floor. Instead of bottled water, they should have a filtered water tap to reduce the amount of plastic used. "

"Clean room, very friendly staff. Will back again "

"Good"

"Team of staff are attentive, professional and helpful. Shirley sun from house keeping has kept our stay very comfortable. She provides excellent service. The staff at the cafe during voco time gave us excellent service and we were about to order Chinese food to consume on top of our complimentary high team. The young man, can't remember his name at the counter could even recognize us as regular customer and help us with the menu our last day there."

"The smell in the corridor is bad "