Guangzhou Canton Customs Building Hotels

"This hotel is an amazing hotel. Its the best hotel I have ever been to. Breakfast is good. The staff are well trained, professional and kind. Especially Parisa and Emma. These 2 were very helpful and nice."

"Good overall"

"The room was very clean and the front desk staff were very friendly. Check in/out was very fast and efficient. We were there in May and the weather is hot/humid, the air conditioning is very strong and cold, that made us very comfy in the room. The location is very close to subway station - Huangsha Station, the entrance is next to the hotel, very convenient. We did not use vpn and therefore most of the sites were blocked which is expected, other than that, everything was good during our stay."

"Complimentary minibar first night. "

"Property while not new, was still very comfortable. We found our room slightly small, but thats just our preference for rooms on the bigger size. The view was great. Staff was very helpful in all matters. Lobby was outstanding in looks."

"Located right on shopping strip. Convenient to shopping and other attractions. Staff were very friendly and ready to serve. 24 hours laundry free service. Good breakfast and free tea/coffee during the day. One note that the location is not accessible via car due to located right on shopping strip. A few steps from main road. Recommend hotel’s phone number to call ahead. We stayed for 4 nights. Great hotel. "

"This place was horrible. It is a very old building and quite run down which I usually don't mind but this place actually stunk like a sewer. The lobby even smelled worse the closer you got to the counter. We arrived early in the afternoon and the smell hit us as soon as we walked in. It was old and run down but the smell was more like fecies or a sewer and we could barely stand it. I stayed with the bags holding my nose whilst my 2 travel partners went with the staff to check the rooms. They came back down after not long and said the rooms were awful so we politely decided to leave. We jumped back on wotif.com and found a way better place for not much more a few kilometers away so we jumped on the app, cancelled the reservation and left. Later I found out that the staff at the stinky hotel reported us as a no show so they could deny our cancelation and we had to pay for hotel in full. I'm still fighting to get my refund but they are lying and stating that we never even showed up so to avoid a similar situation I would steer clear of this wreck of a hotel all together. Im not that fussy and we were only looking for somewhere to sleep so I am happy to accept something that's not fancy but this place was discusting. "

"Great Place To Stay"

"The location of the hotel was great. Being part of the Marriott brand, I was expecting better services n standards. Called the front desk on few occasions, but the staff didn’t sounded too friendly. I was also upset that my corridor smelled of soured durian husks for almost half of my stay there. Today surprised that durian was allowed in the hotel and the smell was left to linger for so many days. Totally not something I’ve expected from the brand."