室内游泳池

关于溪畔套房酒店的点评

2.5 out of 5
溪畔套房酒店
200 Creekside Drive, Canyonville, OR

点评

9.0

非常棒

10 分 - 超赞。397 条好评,共有 658 条点评" "
8 分 - 还可以。183 条好评,共有 658 条点评" "
6 分 - 一般。55 条好评,共有 658 条点评" "
4 分 - 很差。17 条好评,共有 658 条点评" "
2 分 - 糟糕。6 条好评,共有 658 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

点评

8/10 还可以

Mark

满意:清洁度、住宿条件和设施、客房舒适度
Good location to stay.
Breakfast was good, room was clean and comfort. But the elevator make noise. The staff at front desk could be more hospitality.
2017 年 9 月入住 1 晚
Barbara A. 于 2017年09月8日 的回复
Dear Mark, I appreciate your review and the time you took to share your feedback with us. We appreciate your kind words, I will pass them along to my team. Should you find yourself in Canyonville again, makes sure you pay us a visit again. Happy traveling and safe return.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

KOON YING

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 1 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 1 月入住 1 晚

2/10 糟糕

Cynthia

不满意:客房舒适度,住宿条件和设施
Horrible awful stay.
This stay was the absolute worst! Loud. Doors slamming all night long! People in rooms or hallways Very loud. Left at 3a.m. & told the front desk why. Apology but no real concern & asked for a call from manager. Called manager myself because, of course no one called me. Told manager what happened. And was scolded because we didn't call the front desk to give "their" 3 warnings deal....I laugh at that! Compared that success to telling a neighbor their dog barks too much. You get nowhere. Never Ever will stay at a Holiday Inn again.
2021 年 1 月入住 1 晚
Amanda 于 2021年01月19日 的回复
We are sorry your stay wasn't exceptional. We wish you safe, quiet travels in your future. Have a great day!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
Close to friends at RV park, clean room, great checkin
2021 年 1 月入住 1 晚
A 于 2021年01月10日 的回复
Thank you for the feedback. We appreciate hearing what we are doing right! Safe travels, we look forward to serving you again soon!

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was close to freeway exit. The room was clean and well equipped.
2021 年 1 月入住 1 晚
A 于 2021年01月10日 的回复
Thank you for the feedback! We appreciate knowing what we're doing right and how we can improve. We look forward to serving you again soon and earning that 5/5 score next time!

8/10 还可以

Jacob

2020 年 12 月入住 1 晚
A 于 2021年01月29日 的回复
Hi Jacob! Thank you for providing valuable feedback. We look forward to serving you again soon and earning that perfect 10 of 10 next time! Safe travels!

10/10 超赞

Jodi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 12 月入住 1 晚
A 于 2021年01月8日 的回复
Than you for the feedback! We appreciate your time and wish you safe travels. See you again soon!

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best in southern Oregon
Love this hotel. Super comfort And quiet. Beds are excellent. Love this place! We come here often.
2020 年 12 月入住 3 晚
Amanda 于 2020年12月27日 的回复
Thank you for your continued patronage and for your feedback! We look forward to serving you again soon!

2/10 糟糕

真实旅客

与家人出行
满意:员工和服务
不满意:清洁度
The room was old and smell dirty, the TV volume did not work and the furniture was broken it looked like a cheap hotel
2020 年 12 月入住 1 晚
Amanda 于 2020年12月27日 的回复
We apologize for your unsatisfactory stay and we hope you'll give us a chance to prove it was the exception and not the rule. Safe travels.

10/10 超赞

Jagendar

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 12 月入住 1 晚
Amanda 于 2020年12月26日 的回复
We appreciate your feedback! We look forward to serving you again soon!

10/10 超赞

Kathlyn

满意:清洁度、住宿条件和设施、客房舒适度
Very clean and comfortable
2020 年 12 月入住 1 晚
Amanda 于 2020年12月21日 的回复
Thank you for your valued feedback! We look forward to serving you again soon!

10/10 超赞

Jack

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Convenient and comfortable
2020 年 12 月入住 1 晚
Amanda 于 2020年12月19日 的回复
Thank you for leaving us feedback! We look forward to serving you again soon!

10/10 超赞

Kyrie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 12 月入住 1 晚
HIE Mgmt 于 2020年12月17日 的回复
Thank you, Kyrie, for taking the time to let us know how you enjoyed your stay. It looks like we delivered on our promise of a stellar stay. Come back and see us again, soon. HIE Mgmt

8/10 还可以

Daniel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 1 晚
HIE Mgmt 于 2020年11月20日 的回复
Thank you for taking the time to let us know about your recent stay at our hotel, Daniel. Sounds like your stay was generally very positive. If there is anything that we could have done or can do in the future to make it even better, please let us know.

8/10 还可以

Larry

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to stay
Great location, wonderful breakfast, friendly staff the only problem was the fan system in the bathroom never stopped running so there was a continuous sound all night. Close to white noise but not quite.
2020 年 11 月入住 1 晚
HIE Mgmt 于 2020年11月17日 的回复
Good morning Larry - Thank you for taking the time to let us know about your recent stay at our property. It sounds like you generally had a positive stay experience. That is great to hear, Larry! We are very proud of our property and have the best Hospitality Staff on the I-5 corridor. I am sorry to hear that you had a noise issue during your stay. As a light sleeper myself, I can completely understand how this could have impacted your sleep. Can you confirm your check out date with us to better understand which room you stayed in? Please also provide a last name for the reference on your replay. I do hope that you give us another chance. Thank you and please stay safe out there!

10/10 超赞

Angie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay clean rooms comfortable bed great breakfast would stay here again!!
2020 年 11 月入住 1 晚
A 于 2020年11月16日 的回复
Thank you for your feedback! We love hearing when we're on track. We look forward to serving you again soon!

8/10 还可以

Kamali

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best room in a long while!!!
Suite and sweet room with a big tub!!! So great wish I had booked it for two nights!!!!
2020 年 11 月入住 1 晚
Amanda 于 2020年11月16日 的回复
Thank you for the feedback! We look forward to serving you again soon and earning that 10/10 next time!

10/10 超赞

Dawnel

满意:清洁度、住宿条件和设施、客房舒适度
2020 年 11 月入住 3 晚
Amanda 于 2020年11月16日 的回复
Thank you for the feedback! We look forward to serving you again soon!

10/10 超赞

Kiona

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 1 晚
A 于 2020年11月9日 的回复
Thank you for the feedback! We look forward to serving you again. Safe travels!

10/10 超赞

Kristina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Great stay! Everyone was top notch!
2020 年 10 月入住 1 晚
Amanda 于 2020年11月2日 的回复
Thank you for your kind words and for taking time out of your busy day to provide feedback! We appreciate you and look forward to serving you again soon! Safe travels!

8/10 还可以

Robin

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 4 晚
Amanda 于 2020年10月31日 的回复
Thank you for your feedback. We appreciate you and look forward to serving you again soon!

8/10 还可以

Blair

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚
Guest Experience Champion 于 2020年10月30日 的回复
Thank you for taking the time to rate your stay with us. We hope you come and stay with us again.

10/10 超赞

Abbe

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚
Guest Experience Champion 于 2020年10月25日 的回复
Thank you so much for giving us a 10/10 review and taking the time to rate our hotel.

10/10 超赞

Theresa,Dundee

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beds were not that comfortable is the only issue
2020 年 10 月入住 2 晚
Guest Experience Champion 于 2020年10月19日 的回复
I am so sorry to hear that you were unable to enjoy the bed in your room. We use Simmons Beauty Rest mattresses which is highly rated but unfortunately not everyone has the same liking as others. We do appreciate your feedback and are happy to know that you enjoyed the rest of your stay.

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel and Staff
Check in staff was very friendly and helpful. Check in was quick and effortless. Very clean room also. Very quiet
2020 年 10 月入住 1 晚
Amanda 于 2020年10月16日 的回复
We appreciate your positive feedback! Thank you for choosing us. We look forward to serving you again soon!

10/10 超赞

真实旅客

2020 年 10 月入住 1 晚
Amanda 于 2020年10月8日 的回复
Thank you for the great review! We look forward to serving you again soon!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚
Guest Experience Champion 于 2020年10月6日 的回复
Thank you for providing a rating based off your stay. It is great to see we provided you a 10/10 stay!

10/10 超赞

Jason

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean, shuttle to the casino was quick.
2020 年 9 月入住 1 晚
Amanda 于 2020年09月21日 的回复
Thank you for the glowing feedback! We appreciate your time and look forward to seeing you again soon! Safe travels!

10/10 超赞

真实旅客

2020 年 9 月入住 2 晚
Amanda 于 2020年09月21日 的回复
We appreciate you taking the time to provide valuable feedback! We look forward to serving you again soon!

10/10 超赞

Rosemarie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel is very Clean. I highly recommend it.
2020 年 9 月入住 1 晚
Amanda 于 2020年09月16日 的回复
Thank you, Rosemarie, for your kind feedback! We appreciate you taking time out of your busy day to let us know how we are doing. We look forward to serving you again soon! Safe Travels to you!

8/10 还可以

真实旅客

2020 年 9 月入住 3 晚
Amanda 于 2020年09月15日 的回复
Hello! Thank you for providing valuable feedback! We appreciate your time and look forward to earning that 5 out 5 next time you stay! Safe travels to you!

10/10 超赞

Johnny

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfy Beds
Very clean and comfy.I would stay again.
2020 年 8 月入住 1 晚
Amanda 于 2020年09月15日 的回复
Hi Johnny! Thank you for the positive feedback. I'm pleased to hear you enjoyed your stay! We're looking forward to serving you again soon! Safe travels to you!

6/10 一般

真实旅客

2020 年 8 月入住 3 晚
HIE Mgmt 于 2020年09月2日 的回复
Good afternoon valued guest - Thank you for taking the time to let us know about your recent stay at our property. If there is anything specific you can tell us on how we can make your stay even more enjoyable, please let us know.

10/10 超赞

Wendy,Longview

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable beds, very friendly staff, and a very smooth check in and check out
2020 年 8 月入住 1 晚
RR 于 2020年09月2日 的回复
Dear Wendy, Thank you for taking the time to tell us about your experience at Holiday Inn Express Canyonville. Please know we appreciate your positive feedback based on your stay with us. We are happy to hear you enjoyed your time while stay with us. Again, thank you for choosing Holiday Inn Express.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 2 晚
RR 于 2020年09月2日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express Canyonville. Please know we appreciate your positive feedback based on your stay with us. We are happy to hear you enjoyed your time while stay with us. Again, thank you for choosing Holiday Inn Express.

2/10 糟糕

Jeanne

满意:住宿条件和设施
不满意:员工和服务
ot truly a pet friendly hotel
Since pet friendly I brought my bird. I sent two emails letting the hotel know I bring bird that stays in cage. I heard nothing about your no bird policy til I went to check in. Pretty much too bad for me and good luck finding a hotel that takes bird. My emails were sent at least one week prior(I have a copy still) to arrival. Very disappointed since had a 12 hour trip hoping to take break half way
2020 年 8 月入住 1 晚
HIE Mgmt 于 2020年08月20日 的回复
Good afternoon Jeanne - First of all I am very apologetic for the lack of communication regarding our pet policy. From your feedback it looks like we failed to inform you that we only allow dogs in our hotel. I will re-examine our bird policy, however. If the bird is caged during the visit this may be a non-issue. I will also follow up on where we failed to respond to your inquiry about having a bird with you on your stay. We hope that you give us another chance in the future. This is not the kind of experience we want any guest to have.

10/10 超赞

clemente

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚
HIE Mgmt 于 2020年08月20日 的回复
Thank you for taking the time to complete the survey. It looks like we delivered on an exceptional stay experience! Come back and see us again soon. HIE Mgmt

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
The front desk help was uninspired. Felt like I was bothering her solitude. Otherwise, very comfortable stay.
2020 年 8 月入住 1 晚
Amanda 于 2020年08月10日 的回复
Thank you for your valuable feedback. I am sorry you didn't feel welcomed. We will work on it and look forward to showing you a better side of us next time. We wish you safe travels.

10/10 超赞

Jagendar

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
x
Very clean and nice
2020 年 8 月入住 1 晚
RR 于 2020年08月10日 的回复
Thank you Mr. Jagendar for you feedback and glad you enjoyed your stay. We look forward to serving you again.

6/10 一般

Ana,Sacramento CA

与家人出行
满意:服务设施,员工和服务
Room was big but carpet had a lot of stains. Staff was very friendly
2020 年 8 月入住 1 晚
Amanda 于 2020年08月5日 的回复
Thank you for the feedback. Our housekeeping team is addressing the carpet issue right now. We appreciate you letting us know so we can improve. We hope to earn a 5/5 rating next time. We're looking forward to seeing you again soon!

8/10 还可以

Joseph

满意:清洁度、住宿条件和设施、客房舒适度
2020 年 7 月入住 2 晚
Amanda 于 2020年08月5日 的回复
Thank you for taking time to leave us feedback! We look forward to serving you again soon and earning a 10/10 rating!

10/10 超赞

Maryjo,seattle, wa

与配偶出行
large/comfortable room, clean!, friendly and efficient staff
2020 年 7 月入住 1 晚
Amanda 于 2020年08月5日 的回复
Thank you for providing us with positive feedback! Our team thanks you for the morale boost. We look forward to serving you again soon!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
Amanda 于 2020年07月28日 的回复
Thank you for taking the time to provide valued feedback for our property. We look forward to seeing you again soon!

8/10 还可以

William

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
Amanda 于 2020年07月28日 的回复
Thank you for taking time to provide us with valued feedback. We use feedback, such as yours, to continually make improvements and elevate your next experience. We look forward to seeing you again soon!

10/10 超赞

Kathy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay
This Holiday Inn is a very nice hotel. The rooms are spacious. The pool was open and perfect to help relax from our trip. The breakfast was alright considering the Covid restrictions. We had a good stay.
2020 年 7 月入住 1 晚
Amanda 于 2020年07月22日 的回复
Thank you for taking the time to provide valued feedback. We use reviews like yours to keep our property and service tip-top. We look forward to serving you again soon!

6/10 一般

真实旅客

与家人出行
满意:客房舒适度,住宿条件和设施
不满意:清洁度
2020 年 7 月入住 1 晚
Amanda 于 2020年07月20日 的回复
Thank you for taking time out of your busy day to leave a review for us. We use feedback such as yours to continually improve the guest experience here at Holiday Inn Express & Suites Canyonville. We hope to see you again soon and earn a 10/10.