「Room was squeaky clean! The first thing that my husband always does when entering a hotel room is check the AC filters (as this is a good indication of the cleanliness of the hotel) and they definitely passed the test!
For those with pups, there is a fairly big patch of grass a short distance from the entrance serving as a relief area.
We did valet parking, however there is self parking right next to the building so that is also convenient and makes check in way less stressful!
Front desk staff...
「Room was squeaky clean! The first thing that my husband always does when entering a hotel room is check the AC filters (as this is a good indication of the cleanliness of the hotel) and they definitely passed the test!
For those with pups, there is a fairly big patch of grass a short distance from the entrance serving as a relief area.
We did valet parking, however there is self parking right next to the building so that is also convenient and makes check in way less stressful!
Front desk staff...
「This hotel has an amazing staff in every aspect of its establishment. From the valet attendants, the front desk, to housekeeping and food service employees….all top notch and full of care. It is rare to go to a place and find all of the staff so caring and wonderful about their job. Lawrence at the front desk was phenomenal in making me and my kids feel welcome. And honestly everyone we encountered during our stay was as well. This hotel needs to give a class and training to other hotels on how...
「This hotel has an amazing staff in every aspect of its establishment. From the valet attendants, the front desk, to housekeeping and food service employees….all top notch and full of care. It is rare to go to a place and find all of the staff so caring and wonderful about their job. Lawrence at the front desk was phenomenal in making me and my kids feel welcome. And honestly everyone we encountered during our stay was as well. This hotel needs to give a class and training to other hotels on how...
「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...
「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...