其他

关于卡迪夫中心宜必思快捷酒店的点评

2.5 out of 5
卡迪夫中心宜必思快捷酒店
Tyndall Street, Cardiff, Wales

点评

7.8

还可以

10 分 - 超赞。349 条好评,共有 1001 条点评" "
8 分 - 还可以。377 条好评,共有 1001 条点评" "
6 分 - 一般。146 条好评,共有 1001 条点评" "
4 分 - 很差。69 条好评,共有 1001 条点评" "
2 分 - 糟糕。60 条好评,共有 1001 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

7.8/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Wai Ching

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚
Ibis Team 于 2023年06月5日 的回复
Dear Wai Ching,We appreciate your review regarding your stay at Ibis Budget Cardiff Centre. It is our hope you had a nice stay with us. We look forward to welcoming you back again soon.Sincerely,Thaaru PeirisGuest Service Team

6/10 一般

Jason

2021 年 10 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯
CP值高,早餐不錯。 但房間浴室有點小,洗澡的時候沒有地方可以放置衣服。
2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 4 晚
The Ibis Team 于 2019年05月22日 的回复
Good afternoon, Thanks for getting the time to leave us a review. We hope to welcome you back soon!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worth to stay but caution with the room design
The service is nice, the staff are polite and the room is clean and tidy. But the design of the room is not good. There is no place for changing clothes when you left the shower space. So if you want to change clothes with privacy you have to change in a wet place.
2019 年 2 月入住 3 晚
The Ibis Team 于 2019年03月7日 的回复
Good afternoon, Thank you for your review- we are so glad to hear that your stay was up to your expectations and the team will be very pleased to hear these comments passed on. We apologise for any inconvenience and thank you for your understanding with the layout of the room. We look forward to welcoming you on your next trip to Cardiff!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
Reception 于 2019年02月20日 的回复
Good afternoon, Thank you for your review- we are so glad to hear that your stay was up to your expectations and the team will be very pleased to hear these comments passed on. We look forward to welcoming you on your next trip to Cardiff! The Ibis Team

4/10 很差

真实旅客

满意:员工和服务
不满意:客房舒适度
shower has no privacy !!!
there is no space for putting towel and clothes for shower. User has to change in the room basically. What kind of privacy he/she has?
2018 年 8 月入住 2 晚

8/10 还可以

Phil

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
One of two lifts was broken for duration of my stay
2024 年 4 月入住 4 晚

10/10 超赞

Becki

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, tidy and helpful staff
2024 年 4 月入住 2 晚
Oksana 于 2024年04月25日 的回复
Hi Becki,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,

6/10 一般

Pierr

满意:员工和服务
Ok
2024 年 4 月入住 1 晚
Oksana 于 2024年04月25日 的回复
Hi Pierr,We really appreciate you taking the time to share your rating with us. We hope to see you again.Regards,

2/10 糟糕

Aaron

不满意:住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Elizabeth

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Kamilla 于 2024年04月21日 的回复
Dear Elizabeth, Thank you so much for taking the time to leave an excellent rating. We hope to see you again soon.Kind regards Kamilla Robak

2/10 糟糕

daisy

团体旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
having no parking on property doubles the price of the room. i went with my friend and the shower was in the middle of the room so it was ridiculously awkward and the door was see through.
2024 年 4 月入住 2 晚
Kamilla 于 2024年04月8日 的回复
Dear Daisy, Thank you for sharing your recent experience with us. We truly appreciate your feedback as it helps us identify areas where we can improve our service.We understand that parking is an essential consideration for our guests, and we regret any inconvenience caused by our limited parking options.Regarding your comments about the room amenities, we apologize for any discomfort you experienced. Your feedback about the placement of the shower and the transparency of the door is valuable to us.We are committed to providing exceptional experiences for all our guests, and we hope you will consider giving us another opportunity to exceed your expectations on a future visit.Warm regards Kamilla Robak

8/10 还可以

Gary

2024 年 3 月入住 1 晚
Kamilla 于 2024年04月22日 的回复
Dear Gary, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soonWarm regards Kamilla Robak

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kamilla 于 2024年04月3日 的回复
Dear Mark, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regards Kamilla Robak

10/10 超赞

Kelly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for both Cardiff Bay and the city centre. Parking outside although you have to book and pay separately. It’s worth it. Basic rooms but for the price, it’s a bargain. Clean with good facilities- bar, breakfast (extra) and snack machines. Co op just across the road. Would definitely use again😊
2024 年 3 月入住 1 晚
Oksana 于 2024年04月25日 的回复
Hi Kelly,Thank you for your excellent rating and we hope that your next visit will be as pleasant as the previous one.Regards,

10/10 超赞

Kevin

Exactly what you want from an inexpensive hotel. Very friendly helpful staff
2024 年 3 月入住 1 晚
Kamilla 于 2024年03月30日 的回复
Dear Kevin, Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for during your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our staff to be friendly and helpful. We appreciate your feedback and hope to welcome you back again soon!Warm regards Kamilla Robak

8/10 还可以

Ian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
WE had just 0ne night stay. The room was very good in all ways. The staff in the reception and dining area were very friendly and helpful.
2024 年 3 月入住 1 晚
Kamilla 于 2024年03月30日 的回复
Dear Ian, We're delighted to hear that you enjoyed your brief stay with us! It's wonderful to know that you found our room to be excellent in every aspect. Our team works hard to ensure that every guest feels welcomed and supported, so we're thrilled that you found our reception and dining staff to be friendly and helpful. Thank you for taking the time to share your experience, and we hope to have the pleasure of hosting you again in the future!Warm regards Kamilla Robak

10/10 超赞

Sharron

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic basic, clean room. Good price for a budget hotel.
2024 年 3 月入住 1 晚
Kamilla 于 2024年03月25日 的回复
Thank you for your review! We're thrilled to hear that you found our basic, clean room fantastic and that you appreciated the good price. We hope to welcome you back soon,Warm regards Kamilla Robak

6/10 一般

Joe

满意:住宿条件和设施,清洁度
不满意:员工和服务
Staff very rude
2024 年 3 月入住 2 晚
Kamilla 于 2024年03月25日 的回复
We sincerely apologize for any inconvenience caused by the behaviour of our staff. Please rest assured that we take your feedback seriously and will address this matter promptly. Thank you for bringing this to our attentionKind regards Kamilla Robak

6/10 一般

Mark

2024 年 3 月入住 2 晚
Kamilla 于 2024年04月14日 的回复
Dear Mark, Thanks so much for sharing your experience with us. We hope to see you again soonWarm regards Kamilla Robak

10/10 超赞

Chris

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
pet friendly hotel, it was great to take the dog out and stay out overnight. the room was nice and cosy and clean. the facilities were nice and the breakfast was excellent. for the price you can't go wrong. very enjoyable stay thanks.
2024 年 3 月入住 1 晚
Oksana 于 2024年03月24日 的回复
Hi Chris. Thank you for such a warm words, we really appreciate that. We will be happy to see you again.Kind regards.

10/10 超赞

Kim

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good area. Close to town centre and train station. Friendly and very helpful . Very clean .
2024 年 3 月入住 1 晚
Kamilla 于 2024年03月18日 的回复
Thank you for your positive feedback! We're delighted to hear that you found our hotel in a very good area, close to the town centre and train station. We're also glad you found our staff to be friendly and very helpful, and that you were impressed with the cleanliness of our facilities. We appreciate your kind words and hope to welcome you back again soon!Kind regardsKamilla Robak

10/10 超赞

Rhian

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
In walking distance of the city centre
2024 年 3 月入住 1 晚
Kamilla 于 2024年03月18日 的回复
Thanks so much for sharing your experience with us. We hope to see you again soon.Warm regards Kamilla Robak

8/10 还可以

Sue

2024 年 3 月入住 2 晚
Kamilla 于 2024年03月30日 的回复
Dear Sue, Thank you so much for taking the time to leave us a rating. We look forward to seeing you again soon.Warm regards Kamilla Robak

6/10 一般

Peter

与配偶出行
Location is excellent, walkable to city center and arcade. Room floor very dirty. Looks like not clean for ages. No table and chair in the room, very less space in the room to move about. Front desk open 24hrs. Very helpful. Need to pay extra for parking.
2024 年 3 月入住 3 晚
Kamilla 于 2024年03月18日 的回复
Thank you for sharing your feedback with us. We're pleased to hear that you found our location excellent, with easy access to the city centre and arcade. However, we apologize for the cleanliness issues you experienced in your room. This falls below our standards, and we'll address it immediately with our housekeeping team to ensure a more thorough cleaning process in the future.Regarding the room space and amenities, we apologize if it didn't meet your expectations. Your comments about the lack of a table and chair, as well as the limited space, have been duly noted. We're glad to hear that our front desk staff were helpful during your stay. Regarding parking, we understand that additional charges may be inconvenient. We'll review our parking policies to ensure they align with the needs and expectations of our guests.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more satisfying stay.Kind regardsKamilla Robak

8/10 还可以

Abbie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice and easy hotel!
2024 年 3 月入住 2 晚
Oksana 于 2024年03月6日 的回复
Thank you for your feedback. We will be happy to see you again.Kind regards

6/10 一般

Rachel

与家人出行
满意:员工和服务
Staff couldn't find my booking for a few minutes, which was worrying!! Room was very basic, only 2 towels, no hand towel/ hair towel. Sink in room was blocked and loo roll holder was broken. There's only 2 plugs and they're under the TV so you can't see in a mirror when drying your hair. Bed was clean and comfortable and room was ok for the one night we needed. Parking needs to be booked in advance as it's privately owned and there's no street parking anywhere close by. Easy to walk into Cardiff city centre, just cross the road and go over the bridge.
2024 年 2 月入住 1 晚
Kamilla 于 2024年03月4日 的回复
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced upon arrival due to the delay in locating your booking. We understand that the condition of the room did not meet your expectations, and we apologize for the issues with the amenities and maintenance. Your feedback is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We are glad to hear that you found the bed comfortable and that the location suited your needs. We will also take note of your feedback regarding parking and make sure to communicate this clearly to future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Kind regards Kamilla Robak

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施
Basic but fine for what I needed
2024 年 2 月入住 1 晚
Megan Evans 于 2024年03月3日 的回复
Dear David, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you are traveling to our area gain soon, don’t hesitate to call us.

10/10 超赞

Alexander

2024 年 2 月入住 2 晚
Oksana 于 2024年03月24日 的回复
Hi Alexander. Thank you for your high score .We will be glad to see you again.Kind regards.

10/10 超赞

Ken

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location. Comfy bed
2024 年 2 月入住 2 晚
Kamilla 于 2024年02月7日 的回复
Thank you! I'm glad you found the location convenient and the bed comfortable. We aim to provide a cosy and convenient stay for all our guests.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards Kamilla Robak

10/10 超赞

Andrew

2023 年 12 月入住 1 晚
Megan Evans 于 2024年02月4日 的回复
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 一般

Sean

满意:清洁度
Room was very clean and utilitarian
2024 年 1 月入住 1 晚
Kamilla 于 2024年02月3日 的回复
Thanks so much for sharing your experience with us. We hope to see you again soon.Warm regardsKamilla Robak

6/10 一般

Kait

不满意:住宿条件和设施
2024 年 1 月入住 1 晚
Kamilla 于 2024年02月3日 的回复
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regards Kamilla Robak

8/10 还可以

MICHAEL

满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Kamilla 于 2024年02月3日 的回复
Thank you for your excellent rating and we hope that your next visit will be as pleasant as the previous oneWarm regards Kamilla Robak

8/10 还可以

Elroy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Many thanks for a pleasant stay.
2024 年 1 月入住 4 晚
Olena 于 2024年01月27日 的回复
Dear Elroy,Thank you for your positive review and for choosing our hotel.We are so delighted to know that you enjoyed your stay with us.Hope you'll be able to visit us again in the future.Kind Regards,Ibis Budget Cardiff Centre

10/10 超赞

Ryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Megan Evans 于 2024年01月25日 的回复
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 一般

Jasmine

满意:员工和服务,清洁度
不满意:客房舒适度
Budget - get what you pay for
The service and hospitality of staff is amazing! I know its a budget hotel but my god the beds are like cement. Theyre so hard and uncomfortable. Both me and my partner have sore backs from the stay. The cover is very thin and the bedding is bigger than the actual cover leaving you with thin fabric in many places. If youre a fairly new couple that is not 100% comfortable with each other, avoid. You can hear everyones business on the toilets as theres barely room to turn around in there. We also had a loud group in the hallway that was laying on the hallway floor at midnight. Screaming, laughing and calling their friends. Was 8 of them in the opposite room and could hear everything.
2024 年 1 月入住 9 晚
Olena 于 2024年01月22日 的回复
Dear Jasmine,Thank you for your kind words about our staff and hospitality. We genuinely appreciate your feedback regarding the bed comfort and room layout. We apologize for any inconvenience caused and assure you that your concerns will be shared with our team for improvement. We hope to welcome you back for an enhanced experience.Kind Regards,Ibis Budget Cardiff Centre

10/10 超赞

Elroy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy w / my stay.
Asked for a floor on the top floor away from the traffic and they sorted me out lovely - Many thanks.
2024 年 1 月入住 3 晚
Kamilla 于 2024年01月21日 的回复
Thank you for taking the time to share your positive experience! We're thrilled to hear that our team was able to accommodate your request for a top-floor room away from the traffic.Your satisfaction is important to us, and we're delighted that we could make your stay more enjoyable. We appreciate your kind words and look forward to the pleasure of welcoming you back in the future. Warm regards Kamilla Robak

8/10 还可以

David

满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Kamilla 于 2024年01月21日 的回复
Dear David, Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regardsKamilla Robak

10/10 超赞

Jade

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Kamilla 于 2024年01月21日 的回复
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.Warm RegardsKamilla Robak

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service
Great location and parking available via Just Park. Comfortable, clean and hot shower. Managed to forget a couple of items upon departure which were found by the hotel staff and was easy to arrange their safe return. Great stay for our visit to Cardiff
2024 年 1 月入住 1 晚
Kamilla 于 2024年01月21日 的回复
Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed our great location, convenient parking via Just Park, and the comfort of your stay with us.We're especially pleased that our staff could assist in retrieving and safely returning the items you left behind. Ensuring our guests have a seamless and enjoyable stay is our top priority.We appreciate your kind words and look forward to the opportunity of welcoming you back for another great stay during your visits to CardiffWarm RegardsKamilla Robak

8/10 还可以

Steve

与家人出行
Nothing wrong with the property but trying to get access to it and the issues with parking was a problem in trying to get to the hotel.
2024 年 1 月入住 1 晚
Olena 于 2024年01月22日 的回复
Dear Steve,Thank you for taking the time to share your experience. We're pleased to know that you found no issues with our property. However, we apologize for any inconvenience you faced with access and parking. Your feedback is valuable, and we will assess these aspects to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.Kind Regards,Ibis Budget Cardiff Centre

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚
Olena 于 2024年01月16日 的回复
Dear Guest,Thank you so much for sharing your rating of Ibis Budget Cardiff Centre.Hope you enjoyed your visit .Looking forward to welcoming you back next time.

10/10 超赞

Agustin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Short walking distance to shops and restaurants.Great location
2024 年 1 月入住 2 晚
Olena 于 2024年01月13日 的回复
Dear Augustin,Thank you for taking a moment to share your experience at Ibis Budget Cardiff Centre.We are so pleased to know you found our location convenient.Hope you'll visit us again soon.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Solo trip to Cardiff
The room was warm, functional and secure but I did notice some damage from previous use & debris in the shower extraction vent. I probably will be rebooking this hotel again though as the staff were friendly & helpful & it is a good price for what I got. I did think about going to argos for a little kettle so I could've had a cuppa before bed, or when I first woke up as there wasn't one in the room.
2024 年 1 月入住 2 晚
Olena 于 2024年01月22日 的回复
Dear Guest,Thank you for your positive comments on our warm and secure rooms, affordable price and friendly staff.We are really sorry that we were not able to provide you kettle in the room as such facility is not offered our budget brand. However we do offer hot beverages in our restaurant.Thank you again for sharing your experience . Hope you'll visit us again in the future.Kind Regards,Ibis Budget Cardiff Centre

6/10 一般

Christopher

满意:清洁度、员工和服务、住宿条件和设施
Infracstruture passable
Très bon sejours,personnel accueillant et tres serviable Environnement et propreté satisfaisant
2023 年 12 月入住 3 晚
Olena 于 2024年01月13日 的回复
Dear Cristopher,Thank you for sharing your positive review regarding your recent stay in Ibis Budget Cardiff Centre.We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. Looking forward to welcoming you back.

6/10 一般

MISS CLARE

2024 年 1 月入住 1 晚
Olena 于 2024年01月12日 的回复
Dear Miss Clare,Thank you for choosing Ibis Budget Cardiff Centre and sharing your rating with us.Hope you enjoyed your stay.Looking forward to welcoming you back next time.Kind Regards,Ibis Budget Cardiff Centre

6/10 一般

Will

与配偶出行
满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Olena 于 2024年01月12日 的回复
Dear Will,We are grateful that you took the time to rate us.Looking forward to welcoming you again.Kind Regards,Ibis Budget Cardiff Centre

6/10 一般

Lorraine

与家人出行
不满意:员工和服务
No tea and coffee making facilities there anymore was disappointed with that
2024 年 1 月入住 1 晚
Olena 于 2024年01月13日 的回复
Dear Lorraine,Thank you for providing us with your valuable feedback regarding your recent stay.Ibis Budget is a smart, modern and budget-friendly hotel offering a limited service for customers looking for a no-frills accommodation. We strive to provide basic requirements for our guests on the budget price after being just few minutes walkable distance to the city centre.We are sorry we could not provide you kettle in the room as this facility is not offered under our budget brand. However we do offer hot beverages in our restaurant. Thank you again for sharing your experience and we hope you'll visit us in the future.