Hotel was great once you got inside not sure about the surroundings . Had a great view of the river from our bedroom. The pillows were so comfortable. Room a bit hot and couldn’t open the window but apart from that it was great would stay there again
Sharon
2024 年 5 月入住 1 晚
10/10 超赞
Ntebaleng
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very spacious and clean..the room service is superb …the welcoming environment
It would also be nice to have a microwave in rooms as there’s no lunch and dinner at the hotel
Ntebaleng
2024 年 5 月入住 3 晚
8/10 还可以
Karen
2024年04月27日
满意:清洁度、员工和服务、住宿条件和设施
Karen
2024 年 4 月入住 1 晚
10/10 超赞
iulia
与家人及幼儿出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wow great place it is clean and staff are helpfull and the location is good
iulia
2024 年 4 月入住 2 晚
2/10 糟糕
Sylvia
2024年04月18日
不满意:员工和服务
I arrived at the hotel after late evening to find out that they had overbooked the rooms and there was no room available for me, I then had to find another hotel in the area at night and as a woman on my own this made me feel unsafe as I was not familiar with the area. A full refund should be made as I had to pay for the other hotel on my credit card.
Not even a phone call was received to tell me this or risk of this, very poor customer service. This is the reason I cannot rate the above as I didn't even stay there
Sylvia
2024 年 3 月入住 2 晚
10/10 超赞
Mohammed
2024年04月15日
满意:清洁度、员工和服务、住宿条件和设施
Mohammed
2024 年 4 月入住 1 晚
10/10 超赞
Audrey
2024年04月13日
满意:清洁度、员工和服务、住宿条件和设施
great staff
Audrey
2024 年 4 月入住 2 晚
8/10 还可以
Ted
与配偶出行
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was hard to access by car as we were not made aware that you had to park in the shopping centre car park nearby. However, parking is not free and costs £1.50 from 6pm-6am and an additional £1.50 for each hour.
The room itself was good, an amazing bed and television and a great view of the town.
However, there were lumps of dirt/stones on the carpet outside of the bathroom and the shower would not drain properly and ended up flooding the bathroom.
Apart from that it was worth the price.