2/10 糟糕
Keirsten
与家人出行
2025 年 7 月 18 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked here for myself and my AUTISTIC toddler thinking Travelodge will be good as they have NEVER failed before. That was NOT the case for this place. They slapped the name "Travelodge" onto an old, run-down Super 8 motel. My first indicator should have been how poorly lit the property was. Additionally, the Super 8 sign flickered and the Travelodge sign didn't even light up. I actually passed the property initially because I didn't see anything stating it was the Travelodge property.
The customer service was horrible. One of the lobby workers was sitting with his BARE feet propped up on the coffee table when I checked in.
The room was even worse. The hallway going into where our room was located had trash bagged up near someone's room which stayed for multiple days. The smell from the trash was enough to make myself and child sick to our stomachs. The entire property was disgusting to the point that neither of us could even enjoy our trip due to us being too sick to do anything. (Not to mention it being highly unsanitary) Onto our rooms... The doors were warped so bad that it couldn't be closed or even secured properly (putting my family's SAFETY at risk). The ONLY reason I felt safe is because of my personal safety item. The room did not have a safe for said item (luckily I brought mine otherwise due to NOTHING being high enough other than a wobbly towel rack I was able to keep it out of my childs reach). In a non-smoking room though it smelled like smoke constantly.
Keirsten
2025 年 7 月入住 3 晚
