Check-in process was good. Got to the room- clean(YES). Nice Condo, nice view of ocean (accurately labeled Ocean Front). Kitchen was amply supplied with amenities as advertised. Linens in room waiting for "US" to make up the beds (isn't that part of the room service??? but we did know that the linens were clean that way). We later found out that we didn't have a key for the pool area (locked access) so we had to call and get another key ring brought to us with a pool key (how does that happen???) They were very responsive to bring out the key. We then found out one night that the Condo doesn't have DVD/Blue Ray players anywhere. They also don't have Smart TV's so Movie Apps was out of the question also (they do have internet service). Beds were comfortable, along with the living room furniture. A/C was very nice and kept the rooms cool without difficulty. Washer and Dryer was very nice- higher end appliances. Elevator worked well but needed a little TLC and there are a couple of carts for luggage and a Grocery style cart to help with Grocery runs. We would recommend bringing a laptop with Disc player so you can rent/watch movies/apps (they may want to label the Unit as not having these). The Condo TV's did have a HDMI hook-up (living room). For the price I paid to stay here, I'd expect these issues to be non-issues. I say all this to be informative and not to throw off on the property. I'd stay here again since I'd know the "quirks" of the Condo and could adjust for them. Very Nice place, short of perfection, but better than a lot of places I've stayed. I'd recommend to my family and friends along with the helpful info. above. You'll have a great time here.