Alto de Porvorim Casino Royale Hotels

"The room was excellent, and the staff was excellent! Every single person working at the resort was wonderful! They were all very kind and helpful! I would specially like to mention Ms. Rachel and Ms. Delana that made my family's experience at the resort extremely wonderful as they went above and beyond to make our stay an unforgettable one!"

"Large clean room great breakfast choice and taste and lovely helpful polite staff "

"It was a wonderful 3-nights stay at Merlot Suites. The staff were extremely courteous, helpful, and always ready to assist. The rooms were very clean, well-maintained and comfortable. Overall, it was a comfortable and enjoyable stay with great service and attention to cleanliness. I would definitely recommend Merlot Suites to anyone looking for a nice, peaceful stay."

"Best staff and best food "

"Staff were very accommodating "

"Tries hard for a cool North European vibe in hot and humid Goa. Fika and hygge are referenced. Clean and well located. Staff make an effort. There's visible damp all along the hallways, but hey, it's Goa, not Copenhagen. We'd come back."

"The hotel either has the wrong address or it doesn’t exist!If you look at the website pictures for the outside of the hotel and compare it to google maps you not find any resemblance! I tired to phone the hotel no answer, also no response with emails. I contacted Expedia, and they tried to contact the hotel. Expedia response was they are unreachable! I wondered around for literally hours trying to find it, I’ve never felt so uncomfortable and intimidated walking around and getting stared at. I had to book another hotel, which cost me twice as much and no refund was offered. "

"Room in particular bathrooms are very bad and they don’t give simple tea/ coffe with hot water "

"Very clean room. Comfortable bed and amazing staff. Safe area, where even at night going for a walk was pleasant. Everything from places for food to public transportation was easily accessible. They have in-house restaurant serves excellent food."