Room keys didnt work, elevator key card for 3rd floor didn't work. Hut tub was deep, no jets. Pool area needs work.
Room we stayed in was renovated, looked more modern then the hotel it's self.
Michael
2024 年 5 月入住 1 晚
4/10 很差
E.
与配偶出行, 团体旅客
2024年05月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were placed on the third floor which required the keycard to access but our keycards and even staff keycards could not operate it so we had to use the stairs. When we checked out a staff member noted this was a known issue and when questioned why we were not placed on a different floor if that was the case our concern was rudely dismissed. Towels in the room were stained, the hotel had no hot water and staff again dismissed this like it was no concern. Id like to see them try to take a cold shower in their new tiny bathtubs where if you are 6' tall your head nearly touches the ceiling. This is after nearly tripping over the toilet trying to get into the tiny washroom where a supposedly brand new door cant even close and the new handle was already falling off. The pool area is dark, dirty and dated with tiles lifting and a tripping hazard. The hot tub jets also didnt work and again staff could care less. The only good thing about this place was the bed was comfortable.
E.
2024 年 5 月入住 1 晚
8/10 还可以
Curtis
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施
Nice place but showing its age.
Curtis
2024 年 5 月入住 2 晚
8/10 还可以
Jeff
与家人出行
2024年05月20日
满意:员工和服务,清洁度
Needs renovating
Jeff
2024 年 3 月入住 2 晚
6/10 一般
Ann
2024年05月15日
满意:清洁度
不满意:住宿条件和设施,服务设施
Although the location was convenient and the staff provided me with an "upgrade to newly renovated" room, I would not recommend staying here. My room had old single pane windows with a hornets nest outside. Door was missing half of the security lock, the exterior door nearest my room didn't shut let alone lock! The hot tub was the lamest hot tub I've ever seen. Nice size and hot but jets barely worked.
Ann
2024 年 5 月入住 1 晚
10/10 超赞
Dwayne,Creston
2024年05月12日
Dwayne
2024 年 5 月入住 1 晚
8/10 还可以
Renato
与配偶出行, 商务旅客
2024年05月10日
满意:服务设施,员工和服务
The property is under renovations, so that is the reason I can't give a higher review on cleanliness. Staff was awesome! Pool was great
Renato
2024 年 5 月入住 1 晚
8/10 还可以
brigitte,edmonton
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sheryl at front desk was super nice... and i would give them an overall 5 stars if it wasn't from facet leaking drops (waste of water) and the full thick carpetwater)
brigitte
2024 年 5 月入住 1 晚
8/10 还可以
harry
与配偶出行
2024年04月29日
满意:清洁度、员工和服务、服务设施
No dining at hotel,older hotel but nicely looked after