Das Hotel ist sehr schön gelegen. Alles ist gut , auch das Frühstück ist ausreichend. Was überhaupt nicht geht ist das das WIFI auf 1 GB begrenzt ist und danach wird man getrennt. Das macht einen sehr negativen Eindruck für das ganze Hotel
Konrad
2025 年 1 月入住 3 晚
8/10 还可以
SAFWAAN
2024 年 9 月 22 日
SAFWAAN
2024 年 9 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2024 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One Night Family-Stay
The hotel is conveniently located near attractions in the Central Drakensberg. Check-in was easy and efficient. We had a problem with our air conditioner, which was swiftly resolved after reporting the issue. Parking is conveniently located close to the rooms. Breakfast was good with a good selection of food. Overall, a good experience and good value for money.
真实旅客
2024 年 6 月入住 1 晚
2/10 糟糕
Gillian
团体旅客
2023 年 11 月 30 日
不满意:员工和服务
Unhappy stay
We booked through Hotel.com and requested a chalet 2 bedroom for 4 adults. When we arrived at 15h30 we were taken to a room with 2 double beds(No one queried this at the time) Not sure as my mom booked chalet for us.
At 20h30 at night they came to tell us we in the wrong type of room and we have to pay more and change rooms.
Firstly, why not say something at check in so we could have sorted it out than. Not at this time of night.
We showed them the request of booking, the type of room and the amount we paid. They were not interested.
They made us feel as if we were trying to sneak people in.
Will never stay there again or recommend them. They need to understand customer service first.
Gillian
2023 年 11 月入住 1 晚
10/10 超赞
Nompumelelo
2023 年 11 月 20 日
Nompumelelo
2023 年 11 月入住 1 晚
8/10 还可以
Roger
团体旅客
2023 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ótima opção de alojamento k
Os chalés são amplos e confortáveis, com limpeza esmerada.
Roger
2023 年 9 月入住 1 晚
10/10 超赞
Anneli
2023 年 7 月 23 日
Anneli
2023 年 7 月入住 4 晚
8/10 还可以
Wayne
与家人出行
2022 年 10 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The chalets look a little unimaginative aesthetically. Needs a proper rethink. The pub/bar area is too sterile and would really need some decore investment. The wood and lighting should be old school dark to give it country atmosphere.
Wayne
2022 年 10 月入住 2 晚
10/10 超赞
M
2022 年 5 月 21 日
M
2022 年 5 月入住 1 晚
8/10 还可以
Damien
与家人出行
2022 年 3 月 21 日
满意:员工和服务
不满意:住宿条件和设施
Restaurant for dinner was disappointing as they only had 3 mains to choose from
Damien
2022 年 3 月入住 2 晚
6/10 一般
TC
与家人出行
2021 年 12 月 28 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The location is great. The overall condition of the units are not great and our specific unit had significant odour issues.
TC
2021 年 12 月入住 7 晚
6/10 一般
Paul
与家人出行
2021 年 12 月 20 日
满意:员工和服务
Lots of potential
Reception staff were amazing - friendly and responsive. Nice kids facilities, but the food needs attention.
Paul
2021 年 12 月入住 2 晚
10/10 超赞
Sam
与家人出行
2021 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great weekend
My family and I enjoyed our time at this resort. The food was well served and delicious and fresh. The staff were friendly and helpful. We loved the location very central to all the local spots. My daughter enjoyed the pool and putt. We will be back.
Sam
2021 年 4 月入住 3 晚
6/10 一般
Elize
团体旅客
2021 年 2 月 22 日
满意:员工和服务
不满意:住宿条件和设施
comfortable
We had a few issues, that reception could solve when asked. The unit had a very nice view over a dam, that was a plus.
Although we did not use any of it, the kids activities looked good.
Elize
2021 年 2 月入住 2 晚
8/10 还可以
Kay
与家人出行
2020 年 1 月 13 日
满意:员工和服务,清洁度
Family Value
The Gooderson motto is 'Good value. Good fun.' I feel they achieve on the good value part at Monks Cowl (except their drinks prices at the bar), breakfast and dinner buffets were quite good. However 'Fun' comes at a price, whereas other resorts have free activities or they cost much less. Wi-Fi didn't seem to work during our stay. It is obvious that the resort has had some renovation but a few areas are a bit shabby. The linen and pillows on the beds had seen better days. I would still recommend it as a good value stay.
Kay
2020 年 1 月入住 4 晚
8/10 还可以
真实旅客
2020 年 1 月 7 日
满意:住宿条件和设施,服务设施
真实旅客
2020 年 1 月入住 3 晚
4/10 很差
Makawana
与家人出行
2020 年 1 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Drakensberg stay over
According to photos, the dam is full but when i went they the dam is dry?
they don't keep veg and non-veg food separate
Makawana
2019 年 12 月入住 3 晚
8/10 还可以
Pravesh
与家人出行
2019 年 12 月 28 日
满意:客房舒适度,员工和服务
Overall a good family resort. Restaurant could be cleaner and the insect burden needs to be resolved. Rooms could also be cleaner.
Pravesh
2019 年 12 月入住 6 晚
8/10 还可以
真实旅客
与家人出行
2019 年 12 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good.
Beautiful, peaceful and quiet environment. Comfortable rooms. Good and qualified staff. We booked a family room with breakfast and dinner included, but at the hotel children were not included for dinner, which was confusing. The children's playgrounds need an upgrade. Wear and tear are visible.
真实旅客
2019 年 12 月入住 3 晚
8/10 还可以
neeraj
与家人出行
2019 年 12 月 14 日
满意:清洁度、住宿条件和设施、客房舒适度
Nice accommodation. Good clean place. Not too much to do though
neeraj
2019 年 12 月入住 2 晚
6/10 一般
真实旅客
2019 年 12 月 2 日
不满意:客房舒适度,住宿条件和设施
Disappointing stay
Disappointing stay , basic toiletries and towels had to be requested .
We asked for extra bath towels , as only one was supplied.
No bbq braai facilities for hotel guests , we had to drive to a nearby resort to utilize their facilities .
Major problem of ants in the room.
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
David
与家人出行
2019 年 11 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2019 年 11 月入住 1 晚
6/10 一般
Mac
与配偶出行
2019 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
View from rooms great for golfers. Very good oxtail. Staff very helpful.