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“Basic things that were neglected or done poorly 1) no pre check in email was received resulting in us being stuck outside the property as we were not informed of the access code to gain entry into the property. Imagine being caught in a situation when you had 4 cars backed up behind you and you couldn’t get in - enough said 2) no air conditioning in the rooms and the windows can’t be open. Rooms are hot, stuffy and poorly ventilated- would have been helpful to have that piece on information on……

“Great spot for our first night in Tassie. Clean and cosy room, friendly staff, great food. And a warm spot next to the fire. Glad we found out way to this hotel.”

“唯一不方便的是從Check-in 到小木屋，沒有協助搬送大件行李，對沒開車的顧客很不方便，需自己在石頭路拖拉行李。”

“Everything was fantastic, 10 out of 10. The Shalet was spotless, it had a lovely wood fire and an electric heater. The rooms were all done in wood panelling, there was kitchen and laundry facilities and the spa bath was a lovely extra touch. Despite the rainy weather, we were very cosy and warm.”

“We stayed for one night and took dinner and breakfast. It is a great home stay sharing travelling stories with other guests and learning about heritage of the farm. It is good to enjoy home style foods, plus endless supply of Tasmania beers and whisky. The cottage and room is clean and modern. Stay there if you pass by the area. ”

“Very nice cabin”