Chakrata Chakrata Market Hotels

"Property is huge and well maintained. The staff is very courteous and helpful. Biggest problem we faced in the green room was there was a group of people listening to loud music and partying till late night in the common garden. It was a terrible experience. Our kids were not able to sleep. Thanks to Aman he confronted them and requested to lower it down around 11.30 pm. But the the lady at the reception, Preeti, was seemingly very arrogant and didn't even bother to acknowledge our complaint. Hospitality means "

"It's not like what Marriott property are , its like normal hotels in mussoorie. Nothing special , there breakfast and dinning area is also small , very less variety in breakfast , staff is very slow Food is ok ok "

"This is one of the best properties I've stayed in India( Mussorie). The service was top-notch, and the staff was always available for housekeeping and any other needs. I loved the buffet breakfast with lots of options and plenty of vegan choices. The restaurants on site are good to try, especially the indian fine dining. The views are amazing as well. i recomend this place if you are looking for luxury staycation"

"Everything was nice but there was electricity issue and the landline was also not working other than that everything thing was nice"

"Amazing views the best property you can stay at in the area, the views are amazing and there is a very good vibe in the property and the property is newly constructed in top notch condition "

"My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests."

"Overall property and hospitality was awesome just as system was down check in took time and Wi-Fi worked after 9 pm"

"*Wonderful Stay at Himalaya Retreat Resort* We had an amazing stay at the Himalaya Retreat Resort! The host and staff were incredibly supportive, kind, and always ready to help with a smile. The resort itself is absolutely beautiful, surrounded by nature and offering a peaceful and relaxing atmosphere. There are lots of adventure activities to enjoy, which made our stay even more exciting and memorable. Everything was well-organized and comfortable."

"Yes"