SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Free daily continental breakfast
Exterior
Lobby lounge
SpringHill Suites by Marriott Charlotte Ballantyne is your haven near Carolina Place, offering a continental breakfast, 24-hour gym, indoor pool, and free in-room WiFi. Explore the beautiful garden or enjoy a drink at the bar while appreciating the helpful staff that previous guests have raved about.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
The current price is HK$852
HK$982 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(63 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
12325 Johnston Rd, Charlotte, NC, 28277

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.3 km
  • Carolina Place - 3 min drive - 5.3 km
  • Quail Hollow Club - 10 min drive - 10.8 km
  • Carowinds Theme Park - 11 min drive - 13.1 km
  • SouthPark Mall - 15 min drive - 15.6 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sushi Hana - ‬10 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Fly Kid Fly - ‬10 min walk
  • ‪Harriet's Hamburgers - ‬13 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Hotel near Quail Hollow Club
Located close to Carolina Place, SpringHill Suites by Marriott Charlotte Ballantyne provides free continental breakfast, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, express check-out and express check-in
  • A gift shop, a banquet hall and coffee/tea in reception
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 164 rooms offer comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Ballantyne have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Ballantyne?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Ballantyne on 23 Nov 2025 start from HK$852.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SpringHill Suites by Marriott Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SpringHill Suites by Marriott Charlotte Ballantyne?

Self-parking is free at this property.

What time is check-in at SpringHill Suites by Marriott Charlotte Ballantyne?

Check-in start time: 3 PM; check-in end time: 3:30 AM.

What time is check-out at SpringHill Suites by Marriott Charlotte Ballantyne?

Checkout is at 11:00 AM.

Where is SpringHill Suites by Marriott Charlotte Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club and SouthPark Mall. Carowinds Theme Park and Queens University of Charlotte are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa C

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms spacious, clean, quiet and lovely. Had everything I needed. I should have stayed two nights!
Stayed 1 night in Oct 2025

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
A+
Stayed 2 nights in Sep 2025

10/10 Excellent

Troy

Liked: Amenities, property conditions & facilities
Customer service was great and staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convienent to the place we were visiting
Stayed 1 night in Aug 2025

6/10 Okay

HYUNJAE

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good in general, service was excellent but A/C was too loud.
Stayed 3 nights in Sep 2025

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities
Had a hole in the bathroom ceiling above shower smh
Stayed 2 nights in Sep 2025

4/10 Poor

April

Disliked: Property conditions & facilities
Very surprised about the condition of this hotel review said it was great and I found it just OK- or slightly less than ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very safe here & loved the location. It was close to everything we had planned for the weekend. Great location & friendly staff. Rooms are very clean & comfortable We will DEFINATELY stay here again!!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women from Wednesday September 10th to Friday September 12th were very professional and friendly. The man on Saturday September 13th wasn't so friendly.
Stayed 1 night in Sep 2025

8/10 Good

Ebuwa

Liked: Cleanliness, amenities, property conditions & facilities
The property is decent. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We love staying at all the Spring Hill Suites. Always clean and well prepared for our stay. thank you!
Stayed 1 night in May 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice in the Ballantyne Area

This was a convenient and easy stay. I appreciated the free parking right at the hotel. Check in and check out were very quick. There is an ice machine on every floor. The room was spacious and comfortable. There was plenty of seating for the breakfast crowd and there were plenty of options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laishla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay at!
Stayed 1 night in Jul 2024

2/10 Terrible

Anas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BE CAREFUL

BE CAREFUL!!! If you are in a vacation, DON’T stay here. This hotel is monitored by gang of thieves. I had horrible experience where the boss of housekeeping team was trying to enter our room several times although the sign of “don’t disturb” was there. On the last night of our stay, our vehicle was broken into. This hotel is not safe for families nor for tourists.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tynisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

4/10 Poor

Zakariya

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hi I didn’t get the right room til the next day and they tried to make me pay for it until I talked to the manager she was amazing
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I stayed three nights, it was very loud and noisy from other guests till 3am my two kids and I got no sleep at all. 2nd night the refrigerator and ac unit made ridicules loud noises all night. The first two days the kids went to the pool are were it was hotter in there than outside ridiculous. A dead insect was on the floor at the pool for three days. Very disappointing stay. I expect better from The Marriott Brands! LisaK 07/2025 stay. 😟 Great breakfast!
Kids. At the indoor pool our last day ac was working and they had fun. 07/23/25 LisaK
Stayed 3 nights in Jul 2025

8/10 Good

Lisa Cofield

Liked: Cleanliness, amenities
Proximity
Stayed 1 night in Mar 2025

4/10 Poor

Kendra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was an
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Mar 2023

10/10 Excellent

Schevetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024