Customer service sucks. Made reservations online, arrived to the hotel. No one was working the front desk. Called the number provided multiple times with no answer. I asked a hotel guest if any one works here and he stated he has been there a month and he would highly recommend going somewhere else because customer service sucks. He even said the hotel employee lives in the hotel. Any ways we were happy to leave because it was not a nice/safe area
Tiffany
2024 年 3 月入住 1 晚
4/10 很差
Roberto
团体旅客, 商务旅客
2024年01月3日
不满意:员工和服务
Roberto
2023 年 12 月入住 7 晚
2/10 糟糕
Ny-Asia
2023年10月29日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Ny-Asia
2023 年 10 月入住 1 晚
2/10 糟糕
Marie
2023年09月14日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The property felt very unsafe, ended up not staying and paid for another room for the night somewhere else in Chattanooga.
Marie
2023 年 9 月入住 1 晚
8/10 还可以
Michael
2023年09月5日
Michael
2023 年 8 月入住 7 晚
10/10 超赞
Karen
2023年08月30日
Karen
2023 年 8 月入住 7 晚
2/10 糟糕
Cynthia
与家人出行
2023年08月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were unable to get checked into the property, no one would answer the lobby check in phone or the room where the clerk resides after hours. We ended up having to drive through the night. Terrible service.
Cynthia
2023 年 8 月入住 1 晚
2/10 糟糕
laurel
与家人出行
2023年07月23日
不满意:清洁度、员工和服务、住宿条件和设施
Certainly when we got there, there was pot smoking outside by many men. We then got the wrong key to a room that was already occupied and very lucky my husband didn’t get shot.