Chaweng Lake

Hotel manager and concierge were fantastic, they couldn't do enough for us. Had a little trouble with the air conditioning, but dealt with quickly and efficiently. Complex and the units are ideal, although in the process of being modernised as some areas looking a little tired in places. Nice and each to get cabs to anywhere on the island.

If you are looking for a private and quiet stay away, this is definitely a great choice. As the main restaurant was closed for renovations, we were limited to the two restaurants. The menu catered to both western and thai offerings, but one may feel that there was not much variety if one was planning to have all meals within the resort (eg. breakfast menu was exactly the same for all days we were there). Room was very comfortable and clean. The tub in the room offered some alternative activity on a slightly rainy day when the pool is not available. Small touches were appreciated - turn down services included local snacks which we got to try, celebratory gestures to celebrate anniversary and a birthday (eg. cake & sparkling wine) were made available complimentary. As the area is a little remote, I'm glad that the resort provided complimentary shuttle services to both Chaweng and Lamai. Also appreciated the hotel app which made communication with various concierge and hotel services very easy. Responses were super prompt. I recommend the massages at the spa - suggest to book in advance to secure a slot.

This was a gem! Coming back from a busy day of exploration to this Beautiful quiet property with outstanding attentive service was everything we could hope for The garden pool was spectacular . A little fixer upper here and there but this surpassed expectations ! The suite was enormous and the Outside shower was a work of art! The grounds transformed you into another world outside of our time Never seen such service and attention to every detail The breakfast is uniquely incredible ! Beach is beautiful Close to everything ! Thank you for a wonderful experience !