Hi Keith,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our hotel lobby, restaurant, and surrounding area to be very nice, and that our restaurant staff provided you with pleasant service. Your comments regarding the mildew smell in your room, the inadequate air conditioning controls, and the broken window vents are of great concern to us. Please rest assured that we take such matters seriously, and we will address these issues promptly to ensure they do not recur. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.

Hi Michal,We sincerely apologize for the inconvenience you experienced during your stay. However, we want to assure you that guest comfort and satisfaction are our top priorities. Our maintenance team promptly addresses issues as they arise, and we regret any delay in resolving the AC and hot water problems you encountered. Rest assured, we are actively working to ensure that such issues are rectified promptly to provide a seamless experience for all our guests. We appreciate your feedback and will use it to improve our services.

Hi Tina,Thank you for sharing your positive experience! We're delighted that you enjoyed our convenient location and cleanliness. We appreciate your rating and hope to have the pleasure of welcoming you back soon!

Hi Sinisa,We sincerely apologize for any inconvenience you experienced during your stay. While maintenance issues can arise unexpectedly, our team works diligently to address them promptly to ensure the comfort of our guests. Please rest assured that we take your feedback seriously and will investigate the concerns you raised regarding the pool closure, odor on the 5th floor, A/C functionality, and the ice machine. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.

Hi Tyler,We apologize for the issues you encountered with the bed comforter stain and the outdated bathroom. Providing a comfortable and updated environment for our guests is important to us, and we regret any inconvenience caused. Please know that we have addressed these concerns with our housekeeping and maintenance teams to ensure that they are promptly addressed. Your feedback is invaluable to us as we strive to continuously improve our facilities and services. We appreciate your understanding and hope that despite these issues, you were still able to enjoy your stay with us. We look forward to the opportunity to welcome you back for a more pleasant experience in the future.

Hi Maribel,Thank you for your feedback and rating. Please know that we take cleanliness and guest comfort very seriously, and we will address this issue with our housekeeping team to ensure that it is promptly resolved. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We appreciate your support and hope to have the opportunity to welcome you back for a more pleasant experience in the future.

Hi Phyllis,We appreciate your feedback regarding your recent stay with us. While we understand your desire for amenities such as a microwave or water heater in your room for convenience, we regret any inconvenience this may have caused. Our aim is to provide a comfortable and enjoyable experience for all our guests, and we take your comments into consideration for future improvements. We hope that despite this setback, you were able to enjoy the other aspects of your stay with us.

Hi jane,Thank you for taking the time to provide us with detailed feedback about your recent stay at our hotel. We appreciate your insights as they help us identify areas where we can improve our services. Rest assured, we will address this issue with our housekeeping team to ensure that all in-room amenities, including clocks, are checked and adjusted appropriately for each guest's arrival. We will work to ensure that our guests are well informed about our housekeeping schedule and policies upon check-in. Additionally, we will reinforce our procedures to ensure that requests for towels and other amenities are promptly fulfilled. Your comments will be shared with the team to ensure all guests are informed about our loyalty program and its associated benefits. We hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.

Hi Stephanie,We greatly appreciate your feedback and the opportunity to address the aspects of your stay. Providing warm and friendly hospitality is a core value of ours. Rest assured, we will address this with our team to ensure a more welcoming experience for all our guests. Room amenities are also listed before booking to ensure guests' expectations are set, we welcome you to try our other rooms with full amenities to enjoy the room fully. We will also share this to our maintenance team to check the ice machine on the floor and ensure it is working for our guests to use and enjoy. Please visit us again soon and we are excited to provide the quality of accommodation that we are known for.

Hi Nathan,We're thrilled to hear that you had such a positive experience with our check-in process and that Briaunna provided exceptional service. Our team takes pride in ensuring our guests feel welcomed and valued from the moment they arrive. It's great to know that Briaunna's dedication to hospitality left a lasting impression, and we'll certainly pass along your kind words to both her and her manager. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future.

Hi Shawnata,Thank you so much for the perfect rating during your recent stay with us! We're delighted to hear that you had a wonderful experience. We look forward to welcoming you back for another exceptional stay!

Hi Jesse,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi MarieAnna,It was a pleasure to host you and we hope to welcome you back soon as we continue to make improvements to our services and amenities that we are sure you will enjoy. Please visit us again soon!

Hi Karen,We're thrilled to hear that you had a fantastic experience at our hotel! Our team takes great pride in providing exceptional service, and it's wonderful to know that our front desk staff left such a positive impression on you with their friendly and welcoming demeanor. We strive to create a warm and inviting atmosphere for all our guests, and your feedback reaffirms our commitment to excellence. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future.

Hi Ramon,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Jeanette,We are delighted to hear that Sean provided you with excellent service, and we will certainly commend him for his outstanding dedication to our guests. Please rest assured that we will address these concerns with our housekeeping and maintenance teams to prevent such occurrences in the future. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Hi Ora,We're thrilled to hear that you and your family had a great and relaxing time during your spring break stay at our hotel. Providing a comfortable and enjoyable experience for our guests is always our top priority. We're delighted that you're considering returning in the future, and we look forward to welcoming you back whenever you choose to visit again. Thank you for sharing your positive feedback with us!

Hi Antonio,We greatly appreciate your comments, as they provide valuable insight into areas where we can improve to better serve our guests. We are delighted to hear that you found our location to be favorable and enjoyed the peaceful ambiance of our surroundings. Additionally, we are pleased that you had positive interactions with our staff, as providing exceptional service is a top priority for us. Our maintenance team has been alerted to the areas you mentioned, and they are working diligently to rectify them as soon as possible. We hope that you will consider staying with us again in the future, allowing us the chance to provide you with an even more enjoyable experience.

Hi Sharon,Thank you for taking the time to share your recent experience at our hotel. Delivering a comfortable and enjoyable experience to our guests is of utmost importance to us, and it is disheartening to hear that we fell short of your expectations. Our maintenance team has been informed of the incidents you described, and they are taking necessary measures to ensure such issues are promptly addressed to prevent recurrence. We truly appreciate your patience and understanding as we worked to resolve these matters during your stay. Regarding the compensation offered, we understand that the 10,000 points provided may not fully reflect the inconvenience you experienced. We value your loyalty as our guest, and we assure you that your feedback has been carefully noted and will be considered for future improvements. We hope you can give us another opportunity as we are committed to providing you with a flawless experience that meets and exceeds your expectations on your next stay with us.

Hi Latrice,We appreciate your feedback and are glad to hear that you enjoyed the bar at our hotel. While we understand your preference for a continental breakfast, we strive to provide diverse dining options to cater to the varied tastes of our guests. Our focus is on delivering quality service and amenities, and we will certainly take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back for another enjoyable stay.

Hi Andrew,Thank you for choosing us for your accommodation needs. Please accept our sincere apologies for this oversight. We will ensure that our team is reminded of the importance of providing all included amenities to our guests promptly. We are pleased to hear that our team responded promptly to address the issues with the room's heating system and the stuck windows. Please know that your feedback has been shared with our maintenance and housekeeping teams to ensure that similar issues are prevented in the future. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience.

Hi Fantagja,Thank you for sharing your positive feedback with us! It is immensely rewarding to hear that you enjoyed our facilities, services, and hospitality. Your satisfaction is our greatest reward, and we are grateful for the opportunity to have contributed to your memorable experience. We can't wait to welcome you back soon for another exceptional stay with us!

Hi Geri,We appreciate your high rating and positive feedback! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!

Hi ryan.Thank you for rating your positive experience with us. We're thrilled that you enjoyed your stay, and we hope to have the pleasure of hosting you again in the future!

Hi Danetta,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Carol,We sincerely appreciate your review as it helps us understand both the positive aspects that delighted you and the areas where we can improve. We are delighted to hear that you enjoyed the great ambiance of our bar, the impressive decor, and the warm hospitality provided by our staff. Positive experiences like yours motivate us to continually strive for excellence in our services. Your comfort is of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. We will be investigating the issue and exploring ways to address and minimize any disturbances associated with room locations. We hope to have the privilege of welcoming you back for an improved experience in the future!

Hi Paul, We appreciate the valuable feedback from our guest regarding their recent stay at our hotel. We sincerely apologize for any inconvenience experienced in the fitness center, and we will certainly address the issues with temperature and towel availability. Our maintenance team will promptly inspect and rectify the concerns with the shower faucet handle and head. We strive to ensure a comfortable and enjoyable stay for all our guests and will use this feedback to improve our services.

Hi Andrea,Thank you for bringing these concerns to our attention. We have promptly shared your feedback with our housekeeping team to investigate and address this matter immediately. Rest assured, we will take the necessary measures to ensure that the issue is resolved to prevent any recurrence in the future. We genuinely hope that you will grant us another opportunity to demonstrate our commitment to delivering the level of service and comfort you rightfully expect. Thank you for your understanding, and we look forward to welcoming you back soon.

Hi Jenifer,We appreciate your detailed feedback and are delighted to hear that you found our room comfortable with thoughtful amenities such as a coffee maker. Our commitment to guest satisfaction includes the option for housekeeping upon request, ensuring a personalized and flexible experience during your stay. We understand that wear and tear may occur over time, and we continuously strive to maintain our facilities to the best of our ability. It's great to know that you enjoyed a peaceful stay with us, and we're pleased to offer covered parking, especially during the winter months. Thank you for choosing our hotel, and we look forward to welcoming you back for another no-frills, value-driven experience in the future!

Hi Melissa,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our sincere apologies for any disappointment caused by the temporary closure of the pool. While we strive to provide accurate information, unforeseen circumstances may sometimes lead to changes in facilities. We regret any miscommunication and will review our processes to ensure that future guests are promptly informed of such updates. Regarding your concerns with the bathroom, we take such matters seriously and will address them promptly. We value your input and hope to have the opportunity to better serve you in the future.

Hi Bob,Thank you for choosing us for your accommodation needs and for your positive feedback. We really appreciate it and we look forward to welcoming you back whenever your travel brings you back to the area!

Hi Diana,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

Hi Angela,We appreciate you for bringing this to our attention as these are not the standards of cleanliness and overall condition that we strive to maintain. Please be assured that your comments have been shared with our housekeeping team, and we will address these issues promptly to ensure that such oversights do not occur in the future. Your comfort and satisfaction are of utmost importance to us, and we are committed to taking the necessary steps to enhance the quality of our accommodations. On a positive note, we are pleased to hear that our front desk staff exhibited professionalism and courtesy during your visit. We will certainly commend our team member for their dedication to providing excellent service. We want to assure you that we are actively working to address and rectify the issues you raised. We value your feedback, as it helps us improve our services and facilities. We look forward to welcoming you back again and impress you with the changes.

Hi Thomas,We appreciate your feedback and thank you for taking the time to share your thoughts on your recent stay with us. We understand that our property may not have met all your expectations, but know that our commitment to providing a comfortable and enjoyable stay is of utmost importance to us, and we continuously strive to enhance our facilities and services. We value your input and hope to have the opportunity to welcome you back in the future to showcase the improvements we are making.

Hi Eugene,We appreciate your feedback and apologize for any disappointment you experienced with the bathroom. Our team strives to provide accurate representations of our rooms on the website, and we regret if your expectations were not fully met. We constantly work towards maintaining the highest standards, and your comments will be shared with the relevant departments for further review. We value your input as it helps us improve and ensure a more satisfying experience for our guests in the future.

Hi Angela,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be a very nice place. Our team works diligently to maintain a high standard of service and hospitality, and it's gratifying to know that our efforts resonated with your experience. We appreciate your positive comments and hope to have the pleasure of welcoming you back to our hotel in the future.

Hi Kathleen,Thank you for bringing this to our attention. please accept our sincere apologies for the inconvenience you encountered during your stay. We regret that you had to change rooms multiple times before finding satisfactory hot water and heating. We understand the frustration this must have caused, and we assure you that we are thoroughly investigating the issues to prevent such occurrences in the future. Rest assured we are addressing the cleaning concern with our housekeeping team to ensure a more efficient and responsive service going forward. Your satisfaction is of utmost importance to us, and we want to assure you that we are dedicated to making the necessary improvements. We hope for the opportunity to welcome you back in the future to showcase the improvements we have made.

Hi Vasif,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Lisa,We're delighted to read your positive feedback! Creating a comfortable and enjoyable experience for our guests is our top priority. We look forward to hosting you again in the future!

Hi Araceli,Thank you for your feedback. Please be assured that we take your comments seriously, and we will address these concerns promptly to ensure a more pleasant stay for our future guests. Your comfort is our top priority, and we appreciate your valuable input. We look forward to your next visit!

Hi Tenika,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Nora,We are thrilled to hear that you had a wonderful experience during your stay with us! Thank you for taking the time to share your positive feedback. It means a lot to our team. We hope to welcome you back soon for another enjoyable stay. Safe travels!

Hi Sandra,We're thrilled to have contributed to your enjoyable stay. It was a pleasure hosting you, and we hope to have the opportunity to do so again in the future!

Hi Amber,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that, overall, you had a pleasant experience. We take pride in providing a comfortable and enjoyable stay for our guests, and it's gratifying to know that we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi Denis,Thank you for choosing us for your accommodation needs. We are actively addressing these issues to ensure a smoother experience for our guests in the future.We value your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay!

Hi Stacy,Thank you for bringing the issue with the room temperature to our attention. Please rest assured that we take matters like these seriously, and our maintenance team will promptly address the problem to ensure that the room climate control is functioning correctly. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a seamless and comfortable stay in the future.

Hi Xavier,Thank you for choosing us for your stay. We hope to have you here with us again as we continue to make improvements to our services and amenities, see you soon!

Hi Eric,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

Hi Khawar,Your comments are essential to us as they help us identify areas for improvement. We have already taken steps to address these concerns, and we are committed to ensuring a better experience for our future guests.We hope you will consider staying with us again in the future, so we can demonstrate the improvements we have made.

Hi Rudolf,Thank you for the perfect rating! We are thrilled that you had a wonderful experience. We look forward to having you as guests again soon!