Pesona Alam Resort & Spa welcomes families to Puncak Tea Plantation hills. Enjoy international dishes at The Banyan All Day Dining and relax with spa treatments. Features include three outdoor pools, mini golf, an arcade room, and nearby bike rentals.
Located in Cisarua, Pesona Alam Resort & Spa is in the mountains. The area's natural beauty can be seen at Gunung Gede Pangrango National Park and popular attractions include Taman Safari Indonesia and Puncak Tea Plantation. Travelling with kids? Consider Cisarua Bogor Tea Garden and Gunung Mas Tea Farm. Make sure you don't miss outdoor adventures like hiking/biking trails and horse riding. Visit our Cisarua travel guide
Jalan Taman Safari No. 101, Cisarua, West Java, 16750
What's nearby
Taman Safari Indonesia
10 min drive - 3.2 km
Bogor Botanical Garden
28 min drive - 28.5 km
Cisarua Bogor Tea Garden
4 min drive - 1.5 km
Puncak Tea Plantation
15 min drive - 6.7 km
Botani Square
28 min drive - 28.5 km
Getting around
Tanjakan Empang Station
23 min drive
Jakarta (CGK-Soekarno-Hatta Intl.)
120 min drive
Restaurants
Cafe Onta
6 min drive
Restoran Rain forest
6 min drive
Club Huis
5 min walk
Seruni Restaurant
12 min walk
•CLUBHUIS•
5 min walk
About this property
Pesona Alam Resort & Spa
Upscale family-friendly hotel near Taman Safari Indonesia
Located close to Puncak Tea Plantation, Pesona Alam Resort & Spa provides mini golf, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. The on-site restaurant, The Banyan All Day Dining, features international cuisine. Enjoy the gym, as well as activities such as archery. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also find perks such as:
3 outdoor pools and a children's pool
Free self-parking
Buffet breakfast (surcharge), bike hire and smoke-free property
A lift, a billiards/pool table and a front desk safe
Room features
All 138 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
Showers, bidets and free toiletries
LCD TVs with cable channels
Wardrobes/cupboards, recycling and coffee/tea makers
Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Halimun
The Banyan All Day Dining
Things to do
3 outdoor pools
Arcade/game room
Archery
Bicycle rentals
Billiards/pool table
Children's pool
Full-service spa
Gym
Mini golf
Playground
Family friendly
3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Computer station
Conference space
Meeting rooms
Outdoors
Garden
In the mountains
Full-service spa
Couples treatment rooms
Massage
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2015
Double-glazed windows
Living plant wall
Local artist showcase
Locally-owned and organised tours and activities
No plastic water bottles
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Laptop workspace
Phone
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit at the time of booking the reservation.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua
Frequently asked questions
Does Pesona Alam Resort & Spa have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at Pesona Alam Resort & Spa?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Pesona Alam Resort & Spa on 8 Mar 2026 start from HK$331, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pesona Alam Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pesona Alam Resort & Spa?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Pesona Alam Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Pesona Alam Resort & Spa?
Checkout is at noon.
Where is Pesona Alam Resort & Spa located?
Located in the mountains, this family-friendly hotel is 2.5 mi (4 km) from Taman Safari Indonesia and 8.1 mi (13 km) from Puncak Tea Plantation.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pesona Alam Resort & Spa Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 22 out of 39 reviews
10 - Excellent
22
Rating 8 - Good. 10 out of 39 reviews
8 - Good
10
Rating 6 - Okay. 6 out of 39 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 39 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 39 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Rina
9 Sept 2025
Liked: Amenities
Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area
My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed.
Wanna come back again to try their spa n tea break package
Location just side by side with Botanica Santuary Hotel 5*
flelianty
Stayed 1 night in Apr 2022
4/10 Poor
indra
19 Dec 2021
Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever.
The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
mentor
10/10 Excellent
Abdullah A.
18 Feb 2016
Liked: Cleanliness, staff & service, room comfort
Good stuff
When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
pelayanan para staff dr awal check in sampai dgn check out sangat memuaskan..tp utk harga makanan terlalu mahal dan rasanya biasa saja...tp secara keseluruhan cukup memuaskan..
Keunggulan hotel ini adalah alam & pemandangannya yang indah, sesuai dengan nama hotelnya. Fasilitas hotel bagus, hanya kolam renangnya agak kecil. Kamar bersih & nyaman. Juga ada sepeda gratis utk berkeliling. Menu breakfast perlu ditambah variasinya, misalnya beefbacon utk western breakfast. Pastry nya luar biasa, renyah & harum.
One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples .
Nice and polite staff ..
I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved