Coco Beach

We were upgraded because we booked with Expedia. We had an ocean view room. Staff is amazing and so helpful. My only 2 complaints is the AC in our room was FREEZING and I couldn’t turn it up or off and also more activities at night. After dinner there is nothing to do but otherwise everything was great. Thanks all!!

We were a bit let down with our dinner reservation at the restaurant. We were hoping for Italian cuisine, but we were instead served Mediterranean dishes. The plate they brought was meant to be shared among four people, but it only contained four tacos of different meats. We asked for two more plates, as we were nine people in total, but they said the restaurant had to close. However, they did bring two plates, and the food wasn’t great. The sheets were clean and changed right away, which was a plus. However, considering the price we paid, the place didn’t quite live up to the 5-star rating.

Just returned from a 4 night stay. Everything is middle of the road at this resort. Don’t have high expectations and you will be fine. If you expect above average anything, you will be disappointed. The good: The coffee shop, the Spa, the pool bartenders and the young towel lady. Most of all the guest services manager when needed was what saved the trip. Needs immediate work: All food by the pool and room service menu needs to be overhauled. It’s very limited and blah. Overall, would not stay at this resort again. To many employee errors, sanitation issues, and overall lack of value for the money. You can find a better option. Thank you.