Everything was perfect. Front desk staff were very inviting. Room was very clean! Would definitely recommend!
Kailey
2025 年 7 月入住 2 晚
2/10 糟糕
Yolanda
与家人出行
2025 年 7 月 26 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Well first night something bit my daughters neck and upper back. Plus cockroach behind couch, third night I woke up to the biggest cockroach crawling on wall. Asked for delayed opening was told initially they did not know. Breakfast made us terribly sick. I want a refund
Yolanda
2025 年 7 月入住 4 晚
4/10 很差
Khyaiza
与配偶出行
2025 年 7 月 13 日
满意:住宿条件和设施,服务设施
I like how spacious it is, the staff are very nice the dealer ship next door does speak on a intercom but it’s not like to a point where it gets annoying just unexpectedly and then my tub and toilet was clogged at first then there was a towel hanging behind the door in the bathroom not sure if they missed that or if that’s there protocol still haven’t got clarification on that when I asked about it, then there was a roach in here as well I let the staff know and all I got was an apology which is cool okay but I was very uncomfortable and didn’t have else where to go I did ask for another room all they could switch me to was a handicap room and I didn’t wanna take that away from someone if they ended up coming and actually needing it but other than that it was cool I just probably wouldn’t stay here again unless it’s my last choice. 5/10
Khyaiza
2025 年 7 月入住 2 晚
4/10 很差
Carlos
与家人出行
2025 年 7 月 7 日
满意:服务设施
不满意:清洁度
Our room w as dirty the couch had stains on multi cushions and both side for 1 of them.
The stove didn't work for both panels only the back one worked.
The dishwasher was falling forward it couldnt be used.
One of the pillows were dirty.
Our dogs found plastic on the floor guessing it was no vacuum or no one sweeped the floors.
Waffle maker timer is wrong its broken we are told just take it earlier sometime lead to uncooked waffle.
No cover on the sauces so flies and nats just alnding in it.
Breakfast was so inconsistent to other hiltons we stayed at.
You did have nice workers most were very sweet. Not much were done for us but atill sweet. Except one not sure who but seem like i was bothering her. We do not have any photos. Room 315.
Carlos
2025 年 7 月入住 3 晚
10/10 超赞
Stevanie
2025 年 7 月 3 日
Stevanie
2025 年 7 月入住 1 晚
10/10 超赞
Jennifer
与家人出行, 团体旅客
2025 年 6 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Ms. Tony greeted us upon arrival and made sure we were comfortable during our stay. Rooms were clean and comfortable. Definitely will return. The only problem thing that could have been better…the hot tube/spa in the pool area was broken.
Jennifer
2025 年 6 月入住 1 晚
10/10 超赞
Sam
与家人出行
2025 年 6 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Great location, convenient to Riverbanks Zoo, suites are great, my kids enjoyed the pool
Sam
2025 年 5 月入住 2 晚
10/10 超赞
Brian
与配偶出行, 商务旅客
2025 年 6 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Outstanding hotel, great breakfast
Good service too
Brian
2025 年 6 月入住 1 晚
10/10 超赞
Ella,Brooklyn
2025 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Ella
2025 年 5 月入住 1 晚
10/10 超赞
Tracey
与家人出行, 与配偶出行, 团体旅客
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
The hotel staff Toni and Nolan were great and the room were very clean.
Tracey
2025 年 5 月入住 2 晚
10/10 超赞
Adrian
与配偶出行
2025 年 5 月 20 日
满意:清洁度、服务设施、住宿条件和设施
We stood over night and it was very pleasant.
Adrian
2025 年 5 月入住 1 晚
10/10 超赞
Tracy
与家人出行
2025 年 5 月 15 日
Great experience all around. Staff wss amazing!
Tracy
2025 年 5 月入住 2 晚
10/10 超赞
Max
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pretty good hotel overall. Leaving your cell phone number upon check in ensures that you have your personal concierge available if any issues need resolving. No major issues to report
Max
2025 年 5 月入住 2 晚
10/10 超赞
Kali
与家人出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the moment we walked in, I was pleased. Nolan was friendly and accommodating. Although I don’t know her name, the lady serving breakfast was kind and kept everything well stocked. The room was clean and spacious. Overall, it was a great stay!
Kali
2025 年 5 月入住 1 晚
10/10 超赞
Megan
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great customer service!
The front desk associate named Toni was the absolute best, she made us feel right at home and handled my high energy children with ease! We appreciated her so much!
Megan
2025 年 4 月入住 1 晚
10/10 超赞
beth
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice room!
Our room was very nice. The bathroom was large with a nice shower. We had a very restful night on a comfortable bed. The kitchen was well appointed.
beth
2025 年 4 月入住 1 晚
10/10 超赞
Kathaleen
2025 年 4 月 20 日
Kathaleen
2025 年 4 月入住 1 晚
10/10 超赞
Sara
2025 年 4 月 10 日
Sara
2025 年 4 月入住 1 晚
2/10 糟糕
Chad
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
Booked a double queen suite for family of four. Ended up with one bed in a wheelchair accessible room. Front desk says “expedia cannot guarantee the room they sold you, only any room we have available.” Won’t that mistake again.
Chad
2025 年 4 月入住 1 晚
10/10 超赞
Brandon
2025 年 4 月 2 日
Brandon
2025 年 3 月入住 1 晚
10/10 超赞
James
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
James
2025 年 3 月入住 3 晚
10/10 超赞
Ronald
商务旅客
2025 年 3 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Good breakfast
Ronald
2025 年 3 月入住 2 晚
10/10 超赞
Robbie rey
与家人及幼儿出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff was very professional. The breakfast was excellent, and the rooms were clean.
Robbie rey
2025 年 2 月入住 3 晚
8/10 还可以
Alisha
2025 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Nice stay
Alisha
2025 年 2 月入住 2 晚
10/10 超赞
Jeanette
与家人出行
2025 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly clean hotel with all the amenities
Friendly people at this hotel, always there if you need anything. One of the best ive stayed at