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关于哥伦比亚南卡罗莱纳温德姆速 8 酒店 - 杰克森堡的点评

2 out of 5
哥伦比亚南卡罗莱纳温德姆速 8 酒店 - 杰克森堡
5321 Forest Dr, Columbia, SC

点评

6.2
10 分 - 超赞。159 条好评，共有 939 条点评" "
8 分 - 还可以。257 条好评，共有 939 条点评" "
6 分 - 一般。181 条好评，共有 939 条点评" "
4 分 - 很差。139 条好评，共有 939 条点评" "
2 分 - 糟糕。203 条好评，共有 939 条点评" "

6.2/10

清洁度

7.2/10

员工和服务

5.8/10

服务设施

5.8/10

住宿条件和设施

6.0/10

环保

点评

8/10 还可以

Hilda Justina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

10/10 超赞

Andron

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Anna 于 2024年05月6日 的回复
Thank you so much.We appreciate your positive feedback. It was a pleasure having you on our property, looking, forward to serving you again.

10/10 超赞

Kaminieli，Eagle River

满意：清洁度、员工和服务、住宿条件和设施
Excellent service
2024 年 4 月入住 3 晚
Anna 于 2024年05月6日 的回复
Thank you so much!Your review means a lot to us. Thank you so much for choosing to stay on our property.Thanks once again.

2/10 糟糕

Eugenia

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was awful. Hairdryer had foundation on it with old hair in cord. Dead flies in window. Blunts on floor. Dirty walls. Holes in wall and cracks everywhere. Dirty smelly smoky carpet. African speaking clerk wouldnt even acknowledge my request 4 refund. Do not stay here!!!
2024 年 4 月入住 1 晚
Anna 于 2024年05月2日 的回复
I apologize on behalf of our entire team at Super 8.We also appreciate your feedback, and we take such feedback very seriously. We will look into the issue, and make sure you get your refund as soon as possible.

2/10 糟糕

Tatiyana

与家人出行, 商务旅客
不满意：服务设施
I’m very upset and definitely had the worse experience ever
2024 年 4 月入住 2 晚
Anna 于 2024年04月30日 的回复
We apologize that you had the worst experience staying on our property. Your feedback is of utmost importance and, we shall try our best to give every guest the best experience that, we can provide.

8/10 还可以

Joyce

2024 年 4 月入住 1 晚
Anna 于 2024年04月30日 的回复
Thank you for your feedback. We appreciate you taking the time to write a review, which boosts our morale and motivates our entire team to look forward to serving our guests to the best of our ability.Thank you once again.

4/10 很差

Mark

与家人出行
不满意：住宿条件和设施，清洁度
Checked in to a smoking room that smelled. Had to move room Tv in new room didn't work Drain in tub didn't work To much to list
2024 年 4 月入住 1 晚
Anna 于 2024年05月2日 的回复
Thank you for your feedback. We are extremely sorry that we didn't meet your expectations.Your feedback means a lot to us. It will help us do better in serving our guests.

6/10 一般

Yinhua

与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
The rooms were non-smoking yet someone definitely smoked in the room that we initially got. The second my mom and I opened the door to our room, we were met with the fumes of cigarettes from the previous guest and we gagged. The manager immediately changed the room for us and brought a contraption to the smoky room to suck out the contaminated air. Breakfast was subpar so it was as expected of a motel right off the street, but I’ve had better at other motels that had similar ratings. The walls were paper thin and whenever someone walked past our room, the floorboards would creak loudly.
2024 年 4 月入住 2 晚
Anna 于 2024年04月17日 的回复
Thank you so much for staying on our property. Also, thanks for your feedback, it matters a lot to us. We are trying our best to give our guests the best experience they can have while staying with us. We also apologize for any inconvenience that, you experienced while you and your family were here on our property.

8/10 还可以

Asdrubal

满意：清洁度、员工和服务、住宿条件和设施
It is near to any place you want to go (gas station, restaurants, pharmacies, supermarkets and church).
2024 年 4 月入住 3 晚
Anna 于 2024年04月12日 的回复
Thank you so much!

2/10 糟糕

Alex

不满意：住宿条件和设施，清洁度
This property had cockroaches. I didn’t stay in the room I purchased. I left.
2024 年 4 月入住 1 晚
Anna 于 2024年04月17日 的回复
We apologize for the bad experience that you had to go through. We would have helped you by accommodating you in another room.Thanks for your feedback. It helps us do better.

2/10 糟糕

Emmer

2024 年 3 月入住 5 晚
Anna 于 2024年04月3日 的回复
We are sorry to know that you had a terrible experience staying in our property.We try our best to meet the expectations of our guests.If you could specify what exactly went wrong, we will try our best to rectify it.

4/10 很差

Manuela

不满意：住宿条件和设施
To much smoke
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月2日 的回复
Sorry, to hear that, we do have a few smoking rooms at our property. Guests smoke inside, but sometimes they do smoke outside the rooms on the open balcony. Hence you had a bad experience.

2/10 糟糕

Michael S.

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
Nice people, but you are paying to be close to Fort Jackson. The room reeked of cigarette smoke, the tub would not turn off and dripped so badly I had to put a towel in the bottom to muffle the noise. The breakfast photo shows a microwave, but I don’t know why. It was toast and frozen waffles. If you want to be just outside the fort, this is the place. Towels and bedding were clean. But decor was dated and depressing.
Anna 于 2024年04月15日 的回复
We do have a microwave in our rooms as well as in the breakfast area. It is placed under the counter next to the refrigerator.If the guest is not satisfied with the room, that is allotted we move them to a different room. Just call the front desk and they will help you with it.Thanks

2/10 糟糕

Christiane

与配偶出行
不满意：服务设施
never seen such a dirty room. There were spiders and other bugs that bit me in bed. So you want to live a unique experience (rent room 118. I'm afraid of bringing back bugs in my suitcases.
2024 年 2 月入住 1 晚

4/10 很差

Jesse

与家人及幼儿出行
Look, the price tag is great. But the cockroaches? Not so great. The holes in the wall? Whatever I guess. The gap in the door to the outside? The tilt in the second floor? Not Super. But like I said, it’s cheap. And the sheets were clean (as far as we could tell) and there was a carb filled continental breakfast. So, grab a ding dong, feed it to the roaches, and be happy you didn’t spend that much. And then never stay here again.
2024 年 2 月入住 1 晚

2/10 糟糕

Jenny

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place is very run down...ceiling was peeling and I will not return.
2024 年 2 月入住 2 晚

10/10 超赞

Susan

2024 年 2 月入住 1 晚
Front Desk 于 2024年04月2日 的回复
Thank you so much for giving us an excellent review.It means a lot to us.We appreciate your valuable input.

6/10 一般

Wanda

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 1 月入住 5 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No lo Recomiendo
Llegamos en la noche esperando tener un cuarto limpio y comodo. Pedimos para no fumadores ya que ibamos con 3 niños. Los cuartos olian a cigarrillo y mas. Las camas tenian mal olor y daban quemazon...picor. habian cucarachas. La mañana siguente busque otro hotel
2024 年 1 月入住 5 晚

6/10 一般

Lora

满意：服务设施，员工和服务
不满意：住宿条件和设施
I thought the clerk was very friendly, she answered all of my questions and made me feel safe and welcome. Room? It served my purpose, but is in desperate need of alot of cleaning and TLC.
2024 年 1 月入住 3 晚

8/10 还可以

LaToyia

满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Arrived late Sunday night . Monday morning saw that there were two dead roaches on the vanity. Reported it to front desk. Return Monday night ,turn on the lights and there were two roaches on the wall. I checked out on Tuesday morning
2024 年 1 月入住 3 晚

10/10 超赞

Bonnie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
An older property but nicely maintained and nice staff.
2024 年 1 月入住 1 晚

2/10 糟糕

Doug

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Very unkempt. Not clean at all. Very, very disappointing.
2023 年 12 月入住 1 晚

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

2/10 糟糕

Jeremy

2023 年 12 月入住 2 晚

2/10 糟糕

Ana

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
There was cockroaches. Lady desk was very helpful and extremely nice…
2023 年 12 月入住 2 晚

10/10 超赞

Mouhamadou

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Catherine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚

6/10 一般

James

与家人出行
不满意：住宿条件和设施
Bathroom sink clogged orange oil film in it, toilet had a handicap rails on it loose made it feel like toilet was pulling out of the floor
2023 年 12 月入住 1 晚

2/10 糟糕

Aaron

Toilet would not flush. Noisy and cockroaches
2023 年 12 月入住 1 晚

6/10 一般

Sonia

与家人出行
不满意：住宿条件和设施
The room looks old, bathroom door wasn’t closing nicely and need a second coat of paint! The water tank is leaking and fridge freezer what’s inside. Shower curtain has a whole in it. Cup of cigarettes butts outside of the room, smell of weed outside and inside the room, bedsheets with holes and dirty. Bath tub anti slide strips useless and hot/cold water regulator not working as well as AC.
2023 年 11 月入住 3 晚

10/10 超赞

Charles

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It worked well for what we wanted. We just wanted a clean place to get a good night sleep before taking off towards home in Ohio.
2023 年 11 月入住 1 晚

2/10 糟糕

Harry

不满意：员工和服务、服务设施、住宿条件和设施
Very poor condition, surprised Super 8 hasn’t taken action.
2023 年 11 月入住 1 晚

2/10 糟糕

Jamie

不满意：住宿条件和设施，清洁度
2023 年 11 月入住 3 晚

2/10 糟糕

William

与家人出行
The bathroom wasn't clean, had hair in the bathtub and trash and dirt behind the bathroom door. The tile in the bathroom was busted. And the floor was sticky and dirty.
2023 年 11 月入住 2 晚

6/10 一般

Richard

2023 年 11 月入住 2 晚

2/10 糟糕

Jamie

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Piss poor stay will never stay again
2023 年 11 月入住 1 晚

6/10 一般

Alessandro

商务旅客
满意：客房舒适度，员工和服务
Faltou educação a alguns hóspedes
Boa relação custo-benefício. Problema foi o barulho de alguns hóspedes durante a noite.
2023 年 11 月入住 15 晚

4/10 很差

TYRONE

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Creepy crawlers
I had stayed at this hotel/motel before without any sort of issues other than the usual bugs or outdoor noise. However on this stay I had bugs in the bed. Yes, bed bugs. I always check the bed before I go to sleep and there were no bugs, but when I woke up I had bites all over and when I checked the bed there were bugs that came out to eat. Not a good stay, but If they fix that issue it is an okay place to stay for a short time.
2023 年 11 月入住 3 晚

6/10 一般

David

2023 年 11 月入住 1 晚

10/10 超赞

Edwanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service
2023 年 11 月入住 4 晚

2/10 糟糕

Chriss

不满意：员工和服务，清洁度
Graduation stay but, NEVER here again!
I was here for 2 nights, thank goodness. The only thing I can say about this place is the bed was comfy. I checked around the room, when I first got in, like I always do. The fridge STILL had food and drinks left in it. (YUCK) Then after I checked the bed (that looked ok) The sheets were stained yellow, but looked ok. I slept on top of the bed with only the comforter. I had to go get someone to clean my fridge. I left my clothes in the backpack. I took and put everything on the table in the room. The next day I went to family day at the BASE. I had a young man like a son graduating the next day. I came to the room to crash that night, but I wanted so ice. The ice bucket, had SOMEONE'S piece of chicken left behind it, on the floor. (NASTY) When I went into the restroom I saw cockroaches running around. Makes you wonder if they ever REALLY clean the rooms! I was SO GLAD my clothes were kept in my backpack. Needless to say I was more than happy to check out. So if to need a bed to sleep on this place is okay. But THAT IS ALL!
2023 年 11 月入住 2 晚

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施
Location and price were perfect.
2023 年 11 月入住 2 晚

10/10 超赞

Edwanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Customer Service
2023 年 11 月入住 3 晚

10/10 超赞

Edwanna

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding customer
2023 年 11 月入住 3 晚

10/10 超赞

Edwanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great choice for customer service
2023 年 11 月入住 2 晚

2/10 糟糕

Veronica

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We got there and got non smoking rooms but were given 1 non smoking and 1 smoking. We had to take it as there weren’t any other rooms there or in the area. The non smoking smelled dirty and like a smoking room the hot water wasn’t working and the toilet was loose off the ground. It smelled just like a smoking room since they are next to each other . There’s also Roaches and throughout the night it sounded like someone was running around. The door knob to the room was loose so I felt unsafe more because I have 2 daughters. It was the worst experience I’ve ever had and would not recommend to stay there at all.
2023 年 11 月入住 2 晚

10/10 超赞

Tamara

2023 年 11 月入住 1 晚

10/10 超赞

Edwanna

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
These people are heaven sent! So courteous so professional so kind and caring!
2023 年 11 月入住 1 晚