Air conditioner was set to heat and on.... it averaged 66 degrees. I was afraid to adjust it. The unit made all kinds of noises.
Coffee machine didn't work. Was replaced within minutes.
Refrigerator was broken. Didn't report.
Hair found between the sheets.
Sarah
於 2025 年 7 月住了 4 晚
6/10 一般
John
商務旅客
2025 年 7 月 30 日
You get what you pay for.
John
於 2025 年 7 月住了 1 晚
10/10 優異
Elayne
家人同遊
2025 年 7 月 29 日
讚好:整潔度、職員與服務和住宿狀況
It was a pleasant stay
Elayne
於 2025 年 7 月住了 3 晚
10/10 優異
Isioma
家人同遊, 商務旅客
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are friendly. Quick in responding to issues. The location is nice.
Isioma
於 2025 年 7 月住了 2 晚
4/10 欠佳
Lashana
家人同遊
2025 年 7 月 28 日
不滿:職員與服務
It started off good but some of the staff including the day time front desk manager are rude. My room had water pouring from the ceiling in the bathroom from the room above. Literally a waterfall and when I called the front desk the response seemed like this wasn’t the first time it happened in that from their tone of voice. The maintenance guy was nice and got us moved to a different room. We were checking out that day but this was early in the morning and we weren’t even up but heard the downpour. While checking out I asked about what can be done because we had things in the bathroom that got wet. Most hotels would have an incident report filled out so guests can file a claim either through them or a third party. Most insurance claims need documentation but Alex the manager was not understanding that’s what I was asking for. Me and another person was having a conversation about the incident and him and another worker chimed in on the conversation that wasn’t with them. We were sitting down with our luggage talking and they inserted themselves into the conversation. I am a travel agent and I would never recommend this property to clients.
Lashana
於 2025 年 7 月住了 2 晚
6/10 一般
Lindsey
伴侶同遊
2025 年 7 月 26 日
不滿:設施服務和住宿狀況
The area was not the best. Rooms were average.
Lindsey
於 2025 年 4 月住了 1 晚
10/10 優異
alex
伴侶同遊
2025 年 7 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Downtown
alex
於 2025 年 7 月住了 1 晚
6/10 一般
Brandon
2025 年 7 月 23 日
讚好:設施服務
Rooms were very humid/damp for some reason.
Brandon
於 2025 年 7 月住了 2 晚
10/10 優異
thomas
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's just another city hotel
thomas
於 2025 年 7 月住了 2 晚
10/10 優異
Jay
家人同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were in town for a soccer game and minor league baseball game and we loved the location and we were pleasantly surprised on how quiet our stay was.
Jay
於 2025 年 7 月住了 2 晚
6/10 一般
kyisha
伴侶同遊
2025 年 7 月 20 日
讚好:設施服務
Restaurant did not have enough staff to meet the rush i9 guest for a busy weekend causing the orders to get confused and take to long to get drinks and food.
kyisha
於 2025 年 7 月住了 1 晚
6/10 一般
Caitlin
伴侶同遊
2025 年 7 月 17 日
讚好:整潔度
不滿:職員與服務
I requested a single King bed and they gave me 2 double beds for my fiance and i on our night away. They asked in my booking, but itnwas ignored at check in. The next morning housekeeping knocked on my door at 8am to ask when id be leaving so they could clean the room. I told them my check-out was11am. Why would they wake me up before my checkout to ask when im leaving??
Caitlin
於 2025 年 7 月住了 1 晚
8/10 不錯
Mike
2025 年 7 月 15 日
讚好:整潔度和設施服務
不滿:住宿狀況
A bit old and dated
Mike
於 2025 年 7 月住了 3 晚
4/10 欠佳
LaMar
伴侶同遊
2025 年 7 月 15 日
讚好:職員與服務、設施服務和住宿狀況
The ceiling showed water damage and under the toilet show dried water stains. The floor was vacuumed well, walking in it with white socks made them dirty.
LaMar
於 2025 年 7 月住了 1 晚
10/10 優異
Yongge
商務旅客
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
very nice property
Yongge
於 2025 年 5 月住了 2 晚
10/10 優異
Jessica
2025 年 7 月 10 日
Jessica
於 2025 年 7 月住了 1 晚
6/10 一般
Ed
商務旅客
2025 年 7 月 9 日
讚好:整潔度和職員與服務
不滿:住宿狀況
The staff was excellent. The room had no usb plugs and the extension cord could not handle the Keurig and TV at same time. Room was clean. Property was quiet. Property needs updated as it is in same condition as it was when I first stayed 20 tears ago.
Ed
於 2025 年 7 月住了 1 晚
4/10 欠佳
Nicole (Cincinnati)
2025 年 7 月 8 日
不滿:整潔度、職員與服務和住宿狀況
Nicole
於 2025 年 4 月住了 1 晚
2/10 很差
Jose
2025 年 7 月 8 日
Jose
於 2025 年 7 月住了 2 晚
6/10 一般
Patricia (Mayfield heights)
2025 年 7 月 7 日
Staff was friendly, the huge sign about theft as soon as you walk in made me feel unsafe.
Our room was uncomfortably damp the first night.
Overall cleanliness was average,
Housekeepers didn’t speak English but was able to communicate via phone translator and she was extremely pleasant