2/10 糟糕
Wayne
与配偶出行, 商务旅客
2024年06月5日
不满意:员工和服务
It’s was crazy when we got there he was upset we booked it with you and then he said we didn’t say my wife couldn’t walk very well so he mad us go up 4 stairs to get in then in the morning I went down to the front desk to ask a question and I find out if we went down to hall from the front desk my wife didn’t have to use the stairs it was all on the same level he mad us go outside to us the outside door that had stairs it was raining and we got wet trying to get my wife up the stairs with no hand rails she almost fell it breaks my heart knowing someone can treat somebody that has Ms or any other disability I would like my money back only because of how my wife was treated he wouldn’t be treating people like that and get away with it I’m thinking of calling the Newfoundland news hope you will help me with this I love your service it’s truly amazing I I’m new with the phone and have problems using it but you’re app makes it so easy I love it hope to have you’re support in this man’s unsalable behaviour truly appreciated please do something with this man
Wayne
2024 年 6 月入住 1 晚