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"Excellent staff, they even let me check in early. I would definitely return. Location is a 5 minute walk to the train station which is perfect for me. Times square is probably about 20 minutes walking. "

"Well for New York City , this is a excellent property, the rooms are clean , and the costumer service is great, the manager was always very helpful as well as the staff , the Italian restaurant connected to the property was ok , not great food could be better , but overall the hotel staff was very friendly and accommodating I recommend this property 👌"

"Great one night stay! Bar was entertaining, room excellent, cafe very nice, staff awesome. Will book again,for sure!"

"I throughly enjoyed my stay at the Westin. Great central location close to amenities and public transport links. The staff were incredibly welcoming, friendly and attentive, particularly Sam, the manager who made sure that I was comfortable during my stay. I would highly recommend the Westin for anyone staying in the heart of New York looking for a wonderful experience."

"Hotel is charmingly old. It is walkable to the theatre district and Penn station. The staff, especially Joey at the front desk are so welcoming and friendly. Will definitely stay again. Rates are very reasonable. "

"Staff was amazing and made the stay even better! Loved that they were extremely accommodating and helpful "

"The customer service was excellent but I wish this hotel had washer and dryer facilities -I had to send out 4 pads to be cleaned and the cost was $103.00 Yikes!!! that is steep "

"Absolutely loved the hotel, definitely would stay again,"

"They are under renovation so the lobby area is a bit crazy busy. That said they are really doing the best job managing things. We loved our stay. "