Kansas City Cool Crest Hotels

"Terrible"

"Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, called and they were in a back room. Would not stay here again, unless in a crunch. "

" I have been staying at this hotel off and on for a year due to traveling for work. The staff has been consistently the same friendly faces. I also know that they had construction going on over the past few months so I see there are a lot of reviews that seemed unfair to me. The outside is just recently done it looks very nice. I'm not a huge breakfast person but there was options for breakfast each time I was there. Me personally I just wanted some apple juice or coffee. If I find myself in a pinch in Independence Missouri I know the place I will be staying is at quality inn & suites on Noland road. Thank you so much for accommodating all my needs"

"Very helpful"

"We didnt get to stay there because i booked the wrong Lotus hotel."

"While I can’t place full blame on the hotel itself, my stay this past weekend was definitely impacted by a large motorcycle group that was also staying there. Unfortunately, the experience was far from relaxing. Despite there being many families present, the group was not very respectful—there were engines revving during quiet hours, loud music, and even arguments in the hallways early in the morning. There was also a strong smell of marijuana throughout the property. That said, the hotel itself was a bit of a surprise in a positive way. The outside appearance doesn’t quite match the inside, which is actually nice and updated. The room was clean, well-kept, and the beds were pretty comfortable. The breakfast buffet was fairly basic, nothing special but enough to get the day started. Overall, the environment during my stay made it very uncomfortable, and I was honestly ready to leave after the first night. I do hope the hotel takes situations like this into consideration in the future to ensure a better experience for all guests."

"My overall stay was on point with the exception of the bathroom could have been a bit more cleaner. This is my second time staying at this hotel. I would recommend it. I give it 4 & 1/2 ⭐s. "

"Parking was crowded, laundry facilities "out of order" room was seriously lacking in any kind of care and attention, bathroom door falling off, breakfast juice cooler and otgrr appliances also out of order, night cleark was rude, and condescending "

"Loved the property. It was clean easy to find and very animal friendly. Beds were comfortable as well! "