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关于凯富套房酒店的点评

2.5 out of 5
凯富套房酒店
25 Hwy 770, Corbin, KY

点评

7.8

还可以

10 分 - 超赞。153 条好评，共有 428 条点评" "
8 分 - 还可以。152 条好评，共有 428 条点评" "
6 分 - 一般。66 条好评，共有 428 条点评" "
4 分 - 很差。37 条好评，共有 428 条点评" "
2 分 - 糟糕。20 条好评，共有 428 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

7.4/10

环保

点评

6/10 一般

Judith

与家人出行
满意：住宿条件和设施，员工和服务
不满意：清洁度
Only had one problem. The bathroom sink and bathtub both had black hairs in them. I let the front desk know when I checked out
2024 年 5 月入住 1 晚

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施
No review
2024 年 5 月入住 1 晚

4/10 很差

Trdell

不满意：住宿条件和设施，清洁度
2024 年 5 月入住 2 晚

10/10 超赞

Samantha

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Cute, clean hotel in a small town. Staff was extremely nice and helpful during both of my recent stays.
2024 年 5 月入住 1 晚

8/10 还可以

Garet

满意：员工和服务
Easy to get to & close to restaurants
2024 年 5 月入住 1 晚

10/10 超赞

Denise

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good value, clean and convenient
2024 年 4 月入住 1 晚

8/10 还可以

Timothy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Good location
2024 年 4 月入住 1 晚

10/10 超赞

James

满意：服务设施
This was a very nicely decorated room , love the hooks for coats little shelf in entry for things like phone keys, liked the sheets a lot soft, bed very comfortable pool good. Jacuzzi here and that’s welcome after long drive
2024 年 4 月入住 2 晚

10/10 超赞

Danielle

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Fallen

与家人出行
满意：员工和服务，清洁度
There was a problem with our room when we arrived. Staff quickly found us a new room. However they do intermitently rent out the pool and close it off to people staying at the hotel, the bathroom could use some cleaning as well around the edges of the tubs as I found some mold.
2024 年 3 月入住 2 晚

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

ashley

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had booked on Expedia, the room wasn’t even the room I booked online? They told me they don’t have rooms like that? It was very dirty, staff was always outside smoking and never at the front desk. They knew I had 2 kids with me and when I called the front desk they wouldn’t answer bc they were smoking of coarse. I had to walk down stairs and ask for bedding for the pull out couch that had urine stains all over it! The door handles were falling off. Mold in the bathrooms, my son is in a wheelchair and I had booked a handicap accessible room that stated it had a bar by the toilet? Well it didn’t and he could barely get in the room in his chair? It was suppose to be smoke free but it smelled horribly of smoke and mildew. I definitely did not get even close to my moneys worth. Very disappointing! The ladies at the front desk told me they were short staffed and were having a hard time getting rooms cleaned and ready? But they were literally standing around smoking the whole time.

8/10 还可以

Robert

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
In the middle of a remodel. But, We would stay here again.
2024 年 2 月入住 1 晚

8/10 还可以

Daniel

与配偶出行
满意：员工和服务，清洁度
Property and rooms need tlc
2024 年 2 月入住 1 晚

10/10 超赞

James

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

8/10 还可以

James

团体旅客
满意：清洁度、员工和服务、服务设施
Very large rooms and a very good breakfast. The dinner at Shoney's was terrible.
2023 年 12 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

Angela

满意：清洁度
不满意：客房舒适度，住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Susan

2023 年 12 月入住 2 晚

8/10 还可以

Chris

All good for stay. Detailed surveys are bad when all was good
2023 年 12 月入住 1 晚

8/10 还可以

Kenji

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Comfort GM 于 2023年12月11日 的回复
Thank you for your feedback

10/10 超赞

Sharon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice
2023 年 12 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
Thank you for your fed back

10/10 超赞

JANET

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Renovating rooms, nicely done.
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
Thank you we appreciate you

8/10 还可以

cynthia

2023 年 10 月入住 1 晚

10/10 超赞

Sagar

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
well maintained
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
Thank you for your feedback

10/10 超赞

Dean

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice Front Desk Worker (Friday night)
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
Thank you we appreciate you

10/10 超赞

Lisa

2023 年 11 月入住 1 晚

8/10 还可以

JaQuita

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
thank you for your feedback

8/10 还可以

harold

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
thank you for your feedback

8/10 还可以

Angela

满意：清洁度、员工和服务、住宿条件和设施
This is an older facility. The carpet in the lobby and hallway was worn and dirty but the room itself was clean. The bed was comfortable.
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月11日 的回复
Thank you for taking the time to give your feedback

10/10 超赞

RYAN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Remodeled
Remodeling going on but was in a room that was mostly done. Bathroom needed a little paint yet but the rest of the room was like brand new. Did not hear any construction from the remodel
2023 年 11 月入住 1 晚
Comfort GM 于 2023年12月8日 的回复
we appreciate you thank you

10/10 超赞

Charlotte Y

满意：员工和服务，清洁度
2023 年 11 月入住 2 晚

8/10 还可以

Lisa

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Jim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Nathan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Condemn this place.
Wprse hotel ive ever stayed in. Toilet didnt flush properly and backed up. Notified hotel staff and they did absolutely nothing to remedy the issue. Attempted to contact the manager this past monday but couldn't get ahold of her. I want a refund.
2023 年 10 月入住 1 晚

8/10 还可以

Patrick

满意：清洁度、员工和服务、服务设施
Nice convient spot plenty of restraunts close by
2023 年 10 月入住 1 晚

2/10 糟糕

Cheryl

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We booked a total of 6 rooms for 3 nights each. The first room 209 the tv didn't work, after several attempts to get it to work, they noticed the cable had been clipped. It took up over an hour of our time. Then were moved to room 215 where we noticed the next morning, the shower wasn't working correctly. They said they would have someone come check it out. We asked 2 different times to have someone check it out. They said the manager, Amanda, would contact us. When she hadn't responded before we checked out, we called on our way home. She then said oh it's working now so I don't know what you are talking about. We have a video of the stream coming out of the showerhead. The next room was 212 where there was food on the floor, the furniture was all broken apart. The wall register was broken apart where the air blows out. My child could have stuck their hand in and been hurt. That room was moved to room 211 after that. That room had a toilet the ran constantly unless you shook the handle after every use. On top of bad rooms, the only working ice machine was on the third floor. The continental breakfast was majorly lacking too. I would not recommend staying there.
2023 年 9 月入住 3 晚

8/10 还可以

Danilo

The hotel is nice & clean. Newly renovated and price is reasonable.
2023 年 9 月入住 1 晚

10/10 超赞

Jeanne

满意：清洁度、员工和服务、住宿条件和设施
Front staff check in was great. Very helpful and friendly
2023 年 9 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
Thank you for your feed back

4/10 很差

JD

满意：员工和服务，清洁度
不满意：住宿条件和设施
I would not stay there again. The AC unit could not be used because the smell was so bad. This was the poorest condition that I’ve have ever seen in a Comfort Inn.
2023 年 8 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
Im sorry this was your experience on behalf of are team

6/10 一般

Jeremy

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
Thank you for staying with us

8/10 还可以

Mark

2023 年 8 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
Thank you for staying with us

10/10 超赞

Carl

2023 年 8 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
Thank you for staying with us

10/10 超赞

Travis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was clean, and the staff was very friendly!
2023 年 8 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
Thank you for staying with us

10/10 超赞

PEGGY，SENECA

2023 年 8 月入住 1 晚
Comfort GM 于 2023年09月27日 的回复
thank you for staying with us

8/10 还可以

Lynnette

满意：清洁度、员工和服务、住宿条件和设施
Clean and staff friendly. Breakfast food not kept full when we went to eat most stuff was gone.
2023 年 8 月入住 1 晚
Amanda 于 2023年08月7日 的回复
Thank you for your feedback I will speak with the breakfast person and get this fixed

10/10 超赞

KATHY

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
All was great but they need to put tissues in the rooms and an umbrella out back from the pool.
2023 年 8 月入住 2 晚
Amanda 于 2023年08月7日 的回复
Thank you for your feedback we will take it in to consideration on the umbrella

10/10 超赞

Bill

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean environment
2023 年 8 月入住 1 晚
Amanda 于 2023年08月7日 的回复
Thank you for your feedback

10/10 超赞

Diane

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice large bedrooms and bathrooms, very comfortable mattresses, easy on and off from expressway. But most noticeable thing was how pleasant and helpful Jon at the front desk was. He answered the phone very promptly and went above and beyond helping us when we checked in. Please share this with him.
2023 年 7 月入住 1 晚
Amanda 于 2023年08月7日 的回复
Thank you for your feedback