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关于驯鹰罗莱酒店的点评

5 out of 5
驯鹰罗莱酒店
Localita San Martino 370, Cortona, AR

点评

9.4

绝佳

10 分 - 超赞。55 条好评，共有 76 条点评" "
8 分 - 还可以。14 条好评，共有 76 条点评" "
6 分 - 一般。6 条好评，共有 76 条点评" "
4 分 - 很差。0 条好评，共有 76 条点评" "
2 分 - 糟糕。1 条好评，共有 76 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.6/10

服务设施

9.0/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

WEN YU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 1 晚

6/10 一般

KIRUSHNALINI

与配偶出行
满意：清洁度、员工和服务、服务设施
Not impressive
2023 年 10 月入住 3 晚
Lina 于 2023年11月10日 的回复
Not so clear what has been not impressive, we would like to know more about your experience with us.It is much important to receive your review in order to do better everyday.I hope you will write as may be in private if you prefer, to receive more information.have a lovely weekendLina

8/10 还可以

Charles

2023 年 9 月入住 2 晚

10/10 超赞

Skip

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚

10/10 超赞

Patricia

满意：员工和服务、住宿条件和设施、客房舒适度
Maravilhoso!!!!!
Tudo incrível! Spa, restaurante, quarto, staff… só o banheiro que por conta da umidade tinha teia de aranha no rodapé e o café da manhã poderia ter mais opções! Mas nossa estadia continuou sendo excelente e com certeza voltaremos muitas vezes!!! Amamos!
2023 年 6 月入住 1 晚
Lina - 于 2023年06月6日 的回复
Hello Patricia! thanks so much for your amazing review! we are very happy about your rponise to come back... lert us know and we will do our best for you!!thanks again and a lovely season to youybest regardsLina

10/10 超赞

Jocelyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Obsessed
Loved this cozy and beautiful hotel. The views are amazing, the staff is wonderful and the decor is next level.
2022 年 12 月入住 2 晚
Lina 于 2023年11月10日 的回复
Thanks so uch for your kind review!Happy to have been able to create a memorable experience!Hope to welcome you again,warm regardsLina

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Odalar çok kasvetli ve çok sıkıcı standard odadan bahsediyorum. Max 1 gün kalınabilir.
2022 年 10 月入住 1 晚

6/10 一般

Mitzie

2022 年 4 月入住 1 晚

10/10 超赞

yifat

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 2 晚

10/10 超赞

yifat

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful setting. Breakfast very good, too bad could not sit outside due to bothersome bees. Room was spacious, great view of Cortona and valley. Only negative was a walk uphill to room from parking/ restaurant (tough on a full stomach!) Glad in good enough shape to able to do it.
2021 年 9 月入住 5 晚

8/10 还可以

Samuel

与家人出行
满意：清洁度
不满意：员工和服务
Mixed impressions
Beautiful location, spacious rooms. Service was disappointing and the restaurant (1*) definitely below expectations.
2021 年 8 月入住 3 晚
Lina Bartelli DOSM 于 2021年08月24日 的回复
Dear Mr. Samuel, thanks fopr your kind review that we always appricate, more if you would be so knd to specify which part of our service has been disappointing. Knowing where we can do better is very important for us. Our private accounts are available for you if you would write us with more details. Thanks so much again and hoping to welcome you ina very next future kind regards Lina

10/10 超赞

henri

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Bel hoteel de grande classe
Tres bel hotel et tres. beau sejour en famille
2021 年 7 月入住 3 晚
Lina Bartelli 于 2021年08月3日 的回复
Thank you very much Sir for your kind review. I really hope you will be back to us in a very next future! I wish you a lovely summer kind regards

10/10 超赞

gustavo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
PERFECT
Just a dream. Perfect location, nice people, gorgeous views, lovely spa treatments. The Michellin star restaurant from the hotel is amazing, it was an unforgettable gastronomic experience!!! We will be back!!!
2021 年 7 月入住 1 晚
Lina Bartelli 于 2021年08月3日 的回复
Dear Mr. Gustavo what a lovely review! we are so happy that you ebnjoy your experiences with us and i really hope that your words wopuld be a promise! we are looking to welcoming you again soon kind regards

8/10 还可以

Christophe

满意：住宿条件和设施，清洁度
Ce domaine est un très bel emplacement. La chambre était de bonne qualité avec de beaux matériaux. Cependant, le service pour le petit déjeuner peut s’améliorer : peu de choix et temps d’attente des fois très long (35 min pour avoir un café!).
2020 年 8 月入住 6 晚

10/10 超赞

Stefano，Monza

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Gente accogliente e sempre molto disponibile. Paesaggi pittoreschi e cibo eccezionale. Grazie, Stefano
2020 年 7 月入住 2 晚
Debora Neri 于 2020年07月8日 的回复
Gentilissimo Sig. Stefano, Grazie mille per la bellissima recensione. Siamo felicissimi che abbia trascorso un piacevole soggiorno nel nostro Relais e speriamo di poterle dare nuovamente il benvenuto. Le auguriamo una buona giornata. Cari saluti Debora Neri Reservation Department

10/10 超赞

AndreaD，Boston

带宠物出行, 与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely relaxing stay here! We loved the gardens, the farm views, the delicious dinner at the restaurant. Really a wonderful stay.
2019 年 11 月入住 2 晚

10/10 超赞

Gianluca

满意：清洁度、员工和服务、客房舒适度
2019 年 10 月入住 2 晚

10/10 超赞

J Todd

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wine, cooking classes and excellent Service
The property is amazing, with view of Cortona on the hillside and the Tuscan countryside down below. The cooking class with Sylvie was fantastic and recommended. I thought the price was a little high, but after the full experience with dinner, we felt it was a bargain. We would do it again.
2019 年 9 月入住 3 晚

6/10 一般

Jill

满意：客房舒适度，清洁度
不满意：员工和服务
Mensa mensa
Beautiful location, although staff was not as responsive as we would have liked.
2019 年 8 月入住 3 晚

10/10 超赞

真实旅客

2019 年 6 月入住 4 晚

10/10 超赞

stacie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved our Tuscany trip!
Everything was amazing! The hotel was just recently updated and the room was beautiful. The staff was very friendly and accommodating.
2019 年 7 月入住 4 晚

8/10 还可以

Aina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚

8/10 还可以

Flavia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

10/10 超赞

edward r

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
5 star
Amazing location, lovely views and friendly staff.
2019 年 7 月入住 4 晚

10/10 超赞

Bri，Dana Point, CA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was one of the most beautiful properties we have stayed at and the service level was impeccable. I could not say more about the entire experience. The service was superior and the staff went over and beyond to ensure we were comfortable and also assisted in making changes to excursions when our timetables were tight. Riccarrdo and Sylvia Barracchi, property owners, top vinter and Michelin chef, respectively, made our stay extra special. We will definitely return and recommend this property without hesitation.
2019 年 6 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Posto incantevole tra le colline toscane, corpo centrale leggermente rétro. Ristorante molto buono, con vista stupenda
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My husband and I spent the second half of our honeymoon at Il Falconiere. When we arrived our jaws dropped at both the location, the gardens, and our room. The staff was always willing to help in any way possible and so friendly. We couldn't get over how gorgeous the views and amenities were in every way. We can't wait for our next trip back! So impressed.
2019 年 6 月入住 4 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Absolutely everything was beyond outstanding! We also took a cooking class with the famous (Michelin-starred) Sylvia, which was excellent!
2019 年 6 月入住 1 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
10
Fantastisch hotel in alles. Heerlijke kamer, goede service, mooi zwembad, heerlijk en uitgebreid ontbijt mooie ligging en tuin
2019 年 6 月入住 2 晚

8/10 还可以

SWijaya，Indonesia

与家人出行
满意：清洁度、员工和服务、服务设施
We were blown away by the location and the view of this hotel. We really enjoyed our dinner at the hotel, it was amazing. Food was good and the restaurant was very cozy. We were sitting outdoor enjoying the view and sunset. We fell in love with our junior suite. Unfortunately during our stay the air conditioning in our room was not working properly. The staff tried to fix it on the first night but it wasn’t fixed. They called technician on our last night. Our room still felt hot.
2019 年 6 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 4 晚

6/10 一般

真实旅客

与配偶出行
不满意：清洁度
Rooms were very dark some of the lights didn’t work. The facility is worn down. They do not go the extra mile to make your stay memorable. This is not a five star property.
2019 年 5 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚

10/10 超赞

真实旅客

2019 年 4 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
hotel fantástico, fui surpreendido pela beleza de Cortona e pretendo voltar em breve!
2019 年 4 月入住 2 晚

10/10 超赞

Maria da Graça

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Inesquecível
Lugar lindo, tudo maravilhoso. Valeu a viagem.
2018 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚

10/10 超赞

roland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hermoso hotel rodeado de viñedos y olivos
Maravilloso hotel rodeado de viñedos y olivos. Con vistas a Cortona y la campiña
2018 年 10 月入住 7 晚

8/10 还可以

Angel C

满意：清洁度、员工和服务、住宿条件和设施
Good hotel with some flaws
Good hotel next to beautiful Cortona. The central AC was shut down so we weren’t able to sleep very well but they wouldn’t turn it on because it was October. The restaurant is really overpriced for the quality and portions of the food. Staff is friendly and helpful and room was nice (we got a suite). With so many options around I think I will try another property next time.
2018 年 10 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Bel endroit. Mais ce serait agréable d'avoir une carte en français au restaurant.
2018 年 10 月入住 2 晚

10/10 超赞

JJ，Bellevue WA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Restaurant for dinner and breakfast is top notch. One lane road to property can put people off
2018 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was an amazing location beautiful room with views of the hillside. Great staff delicious meal at the restaurant would definetly go back
2018 年 9 月入住 2 晚

10/10 超赞

paulo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 3 晚

8/10 还可以

eugenio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax
Posto tranquillo e riservato . Ottimo ristorante
2018 年 7 月入住 1 晚

10/10 超赞

Nicolas J

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Cortona Falcon
I like this top end hotel, almost a resort. It comes across as a stylish conversion of several smallish older buildings, with traditional Italian furnishings in the rooms, a relaxed feel to the outside sitting areas and a lovely view across the plain. The estate supplies wine & olive oil and the quality of the food in the restaurant is second to none. The owner made a point of welcoming us & the family involvement seems to ensure that everyone in the contingent is well briefed, attentive but never intrusive or overbearing. I hope I shall be able to visit again one day.
2018 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Beautiful place. Excellent service.
2018 年 7 月入住 8 晚

10/10 超赞

Melissa，Rancho Cucamonga, California

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful view. Extremely attentive staff!
2018 年 7 月入住 2 晚

10/10 超赞

Enrique，Madrid

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente hotel, muy bonito
2018 年 7 月入住 1 晚