“Debo decir que no fue una estancia perfecta!!
La ultima noche hubo un apagon que dejo al hotel parcialmente sin luz. En nuestro caso no funcionaba el clima y pues parecia un caos ya que 32 grados planta alta era insoportable estar en el cuarto.
De inmediato avise lo sucedido surgieron las alternativas
Cambio de cuarto. ventiladores etc.
Lo mas importante de una estancia no es que no haya contratiempos. Es la disposicion para solucionarlos.
El servicio logro que algo que podria haber……
“Debo decir que no fue una estancia perfecta!!
La ultima noche hubo un apagon que dejo al hotel parcialmente sin luz. En nuestro caso no funcionaba el clima y pues parecia un caos ya que 32 grados planta alta era insoportable estar en el cuarto.
De inmediato avise lo sucedido surgieron las alternativas
Cambio de cuarto. ventiladores etc.
Lo mas importante de una estancia no es que no haya contratiempos. Es la disposicion para solucionarlos.
El servicio logro que algo que podria haber……
“Lo más destacable es la amabilidad de su personal.
Lo que menos me gustó podría ser el horario restringido de alimentos y bebidas en plan todo incluido. ”
“Lo más destacable es la amabilidad de su personal.
Lo que menos me gustó podría ser el horario restringido de alimentos y bebidas en plan todo incluido. ”
“So the property that we booked for was closed because it was destroyed due to a hurricane in 2023. We were taken to its sister property not far from this property and the Mayan Palace was really awesome. Rooms were overall great and mostly everything was working. The TV and the tub were the only things I had issues with. Staff was great, easy to get a taxi, there is no uber in the area. The amenities were awesome, like the pool, lazy river and gym. The dining we mid. ”
“So the property that we booked for was closed because it was destroyed due to a hurricane in 2023. We were taken to its sister property not far from this property and the Mayan Palace was really awesome. Rooms were overall great and mostly everything was working. The TV and the tub were the only things I had issues with. Staff was great, easy to get a taxi, there is no uber in the area. The amenities were awesome, like the pool, lazy river and gym. The dining we mid. ”
“The view of the ocean was so amazing. The hotel was in process of renovation so there was a lot of noise at the time . But I know once there done it will be great . It’s walkable or if you prefer to use the buses to get to down town it’s easy and there’s more options to eat and shop . We also walked from downtown to the quebrada and it’s a nice walk ( a bit up hill but not bad ) definitely worth the walk . Loved the hotel view and the sound of the beach all day and night definitely worth the……
“The view of the ocean was so amazing. The hotel was in process of renovation so there was a lot of noise at the time . But I know once there done it will be great . It’s walkable or if you prefer to use the buses to get to down town it’s easy and there’s more options to eat and shop . We also walked from downtown to the quebrada and it’s a nice walk ( a bit up hill but not bad ) definitely worth the walk . Loved the hotel view and the sound of the beach all day and night definitely worth the……