Raleigh Crabtree Valley Mall Hotels

"The staff was doing a pretty good job. The room was clean but it doesn’t come with free toiletries so that means you still need to go to the nearest shop to buy those essentials. "

"Everything was great except parking at certain times of the day. I will definitely be booking with this hotel again. "

"Hotel was very clean, and the staff ate amazing!"

"I was surprised by the great reviews. I was pleased with the cleanliness of the actual room. However, the initial impression when you walk in the lobby is that you want to turn right back around a book a different hotel. It’s smells terrible. I think it’s a mix of smoke and must. But there are signs all over stating no smoking. The stairwell and hallways also carried a strong smell. Luckily my room was tolerable. I had an end room facing a back parking lot with concrete stairs that may not even be owned by the hotel. But there was someone seated on the landing halfway up for hours into the night right outside my window which made me uncomfortable. Later in the night another person was loitering there and I still don’t know why. Several times a woman came in and out of the lobby and sat in front of the hotel as well. It was all a bit too sketchy for me. My gut says it wasn’t just people awaiting rides. It also rained during the night and the people on the stairway remained. Anyway, there are nicer looking hotels just across the street so maybe that’s another option for next time. I just got bad vibes all around from this particular stay. I wanted to walk to dinner but decided against it due to feeling a bit uneasy. The front desk staff were helpful but I had a difficult time understanding them and they were constantly on the phone, didn’t even hang up to check me in. I didn’t feel it was worth it to ask them about the loitering. Hot water was lukewarm. "

"Good "

"Wonderful staff"

"Woke up in the bed with bites on my side and legs can’t tell if it was from bedbugs, fleas or a mosquito"

"Staff very helpful. Short staffed in the “restaurant”. Very noisy location next to highway."

"Great place to stay"