Cranwell hotels from HK$365

"Very conveniently located close to the main attractions, with ample parking available. The staff were friendly and professional throughout our stay, and the breakfast offering was excellent, with a good variety of both buffet and made-to-order options. However, there were a few aspects that could be improved. The room appeared to be in need of a rewire, and being situated above a wedding function meant there was noise late into the morning hours, with furniture being moved around for cleaning. The mattress was firmer than expected, which may not suit all guests. Additionally, on arrival, I felt the room could have been cleaned more thoroughly. Overall, a nice stay with some areas that require attention for improvement. "

"The property was dog friendly. There were shops nearby plus a pub just across the road."

"Not clean, food under the bed, hair in the plughole or the sink Staff were somewhat helpful, but not overly apologetic Did give us 50% of one night and moved us rooms only when we had to complain a second time Outside space was nice, bar staff were lovely"

"Was ok needs up dating ."

"Location was ideal for me as i needed to stay near family. Although there is nothing near by apart from Starbucks, Costa, KFC 10 mins away. The rooms were ok, bedding was clean Although underneath the beds was not. I found not nice things in there, like chewing gum, cigarette papers, French fries. I only used the rooms to sleep and shower. The main issue for me was the window latches were missing or very loose and i did not feel safe while sleeping. The windows are not double glazed. The room was on the ground floor. The weather was quite windy and the room was not warm due to the thin windows. I am ensure if i would stay there again. Next time i would specify a room in the top floor with no window latches missing. "

"Nice property, very friendly staff. Excellent food, comfy bed. "

"Comfy and clean room, staff were very helpful and an all round tip top place to stay. Downside, I am glad the breakfast was included as this was just about edible. "

"+ polite staff, lovely quirky hotel, - room cold, unable to regulate heat quick staff response by putting heater in room. Noise levels unacceptable from beer keller two doors away playing loud muic until 2am. Rang desk at 1.30am who informed me they don't usually stay open that late but their opening hrs state otherwise. Kitchen extractor woke us at 7am that same morning. Windows not double glazed. Awful nights sleep."

"We’ve stayed here before and the hotel was passable. But this time there was no hot water for at least 2 days in half the hotel. The hotel continued to book people into those rooms despite the lack of a basic amenity. This was on top of the food being particularly poor - we saw several meals being sent back to the kitchen. In the end we cancelled the remaining night on our stay and went elsewhere, and we definitely weren’t alone in this."