Bean Station Crosby Pothole Refuge Hotels

"Clean too, friendly staff, good breakfast."

"Comfy bed and sheets clean room overall experience good. "

"Excellent stay in a beautiful, clean, and comfortable cabin."

"I had a very nice stay. Clean, kind and quiet"

"upstairs heat / ac didn't work, prop dead batteries, booked for 15 people, only 15 towels and 6 wash cloth, had to buy more."

"Tiny home was clean and perfect for relaxing. "

"Terrible dirty room broken furniture smelled like smoke and holes in walls. "

"Before we arrived, it seemed to take a little while for Avantstay to respond. Once we were on site, they were very responsive.Almost everything worked well for our group. One dishwasher did not cooperate, but the second one did, and that was all we needed.It was not very clearly marked which home we were in- there are three all together. The code did not work for the first house (it felt a little bit like goldilocks trying to find the right bed). We went around to the back of the house and a door was wide open so we went in. A faucet was funning in the kitchen and the sink was just about to overflow, so it was good we went in. We called and were told the code hadn't worked because we were early, although we weren't. Perhaps there are two time zones in Tennessee. We were told which house we actually were supposed to be in. At night, it was very hard to see the sidewalks- there were lights but we could not find how to turn them on, so we used our cell phone flashlights.Other than that we had a wonderful time together.The local team was extremely responsive and made the stay fun."

"I booked this rental for a group of ladies for our annual Christmas trip. We had all visited the area many times, so we had planned to simply relax at the cabin for the entire weekend, and this was a lovely location for that. However, it should be noted that the cabin is not at all isolated; there are neighbors close by. The hot tub alone was the reason enough for the 5 star rating. Even though the weather was very cold, we were able to enjoy the hot tub for both sunrises and sunsets because we were protected from the wind. Perfection.There are plenty of beds, blankets, etc. If I had to find a complaint, it would be that the kitchen is not overly well-stocked. We ordered groceries after arriving, and cooked at the cabin the entire time, so it would be been nice to have more options with cookware, dishes, etc. Some guests might also find the furnishings to be a bit dated as well, but that was not a concern to us, and the cabin was decorated nicely for Christmas, which we enjoyed. Overall, it was a fantastic stay, and we would book again! "