Carbondale Crystal Mill Hotels

"There was no one at the hotel when I arrived. I had to call someone who directed me to pick up a key off the front desk. I had requested a room with a view. What I got was room 103, first floor with a view of the parking lot. The toilet was not functional, the room was dismal at best. There was no one to ask for help. I was the only person on property, which was also very disconcerting. The following morning someone had set out an envelop for me for a different room, presumably an upgrade, but I was scheduled to check out that morning... so that was weird. Again, no one on property except the breakfast attendant. I explained my dilemma to her. She tried to reach a manager or other hotel staff and was also not able to reach anyone. I would never ever recommend this place. I would have felt safer at the Bates Motel. "

"The room was clean"

"Staff was excellent as was the property"

"Pillows are hard and uncomfortable and the pool and hot tub were closed for renovation but the property didn't list that on hotels.com when I booked and I booked because of the pool! It's a clean property, slope side and near town. "

"This place will make you feel like home. Very welcoming staff members, and the best location. You are right on the mountain, walking distance to gondola."

"This place is exactly what the doctor ordered. The hot tub was a dream, the heated outdoor pool was perfect temperature. The location and boutique size of the condo complex was perfect. I wish I could think of another word other than perfect for this place, but I swear… it was perfect. Front desk girl, perfect. Complimentary hot beverages, perfect. Little heater w fake fireplace next to my bed… perfect. I wish I was still there! So relaxing. "

"Heater wasn’t working "

"I did not like the place, rude stuff"

"Dinner is right downstairs from your room and so is the bar. Dinner is excellent. Breakfast which is included is excellent also. The little town has some real gems. We had a very memorable and fun experience."