Joetsu Cupid Valley Ski Resort Hotels

"Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain. "

"Very friendly staff. They accommodated all our needs. Thank you for the great stay!"

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"I have never had a bad stay at this hotel. I’ve visited this hotel 3 times since July of 2025. This last stay I had mistakenly hit the button for Single Smoking Room. When I discovered my mistake, the front desk staff quickly sorted me, and didn’t charge extra for a double room Non Smoking! The restaurants here are also delicious!"

"The car cannot stop right in front of the hotel and "

"Great location, Pete is very helpful. Close to slopes and short walk or drive from Pete. "

"The staff was very friendly. However, the hotel has come into age . Wallpaper was falling off throughout the building, clean sleeping sheets were provided, but the interior was dirty"

"Beautiful resort in the mountains right next to the ski slopes"

"The accommodation was truly outstanding. The attention to detail in the design of the apartments and in house facilities were exceptional however the reception staff lacked basic training and knowledge which was disappointing. "