Cusco Family Hotel

"Beautiful hotel with great amenities. Lots of activities offered including pisco sour classes, ceviche making class, tour of the hotel (which was a former convent), etc. Very helpful staff as well."

"The manager of the hotel was absolutely excellent, as was the staff, except for one desk clerk who almost caused us to lose our trip from Cusco to Machu Picchu, our main reason for the trip, due to his negligence in managing obtaining a taxi....Taxi was scheduled to arrive at 6:30 am, but he did not order new taxi until 7:15 when we were to be at our pickup point at 7:00 for pickup by Inca Rail between 7:30-8:00. Taxi did not arrive at Torre Dorado until 7:35. It was only due to excellent service from Inca Rail that we were able to make the connection."

"Unique room, helpful staff"

"The best staff!!!!. The hotel is absolutely wonderful and full of history, but the staff?, goes above and beyond to make you feel like royalty!"

"The room was spacious and extremely clean. The staff are super professional, friendly and went above and beyond making my stay so smooth sailing. Couldn’t recommend this hotel more! Absolutely loved my stay "

"the whole customer service of the hotel was great! i had altitude sickness and they really took it upon themselves to help every guest. The rooms and buffet were amazing."

"Great value, beautiful property and lots of amenties"

"I love the interior. The rooms were very clean and spacious. Hotel Staff were very pleasant and helpful."