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关于丹维尔汉普顿酒店，VA的点评

2.5 out of 5
丹维尔汉普顿酒店，VA
1098 Riverside Dr., Danville, VA

点评

8.8

超赞

10 分 - 超赞。89 条好评，共有 125 条点评" "
8 分 - 还可以。15 条好评，共有 125 条点评" "
6 分 - 一般。10 条好评，共有 125 条点评" "
4 分 - 很差。3 条好评，共有 125 条点评" "
2 分 - 糟糕。8 条好评，共有 125 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Kenneth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Every one was very hospitable and very nice. This would be my number one choice for a hotel stay. Thank you so very much.
2024 年 5 月入住 1 晚

8/10 还可以

mya

2024 年 2 月入住 1 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Brandi

2024 年 3 月入住 1 晚

10/10 超赞

Nicholas

满意：清洁度、员工和服务、住宿条件和设施
Clean, good staff
2024 年 3 月入住 2 晚

8/10 还可以

Andrew

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Verify EV charger works before relying on it.
The hotel itself was excellent, as was the service. Very clean, comfortable, great beds, and friendly staff. However, I deliberately chose this hotel because they offered chargers for electric vehicles in a small town that has very few charger options when passing through a rural area of Virginia. They had two, non-functional chargers which lead to a variety of headaches for me. Long story short, if you have an EV, call to verify they work before staying there. There are almost zero functional charging stations within about a 35 mile range, so do not rely on this one without verifying first.
2024 年 2 月入住 1 晚

10/10 超赞

Tara

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and the complimentary breakfast was great. My kids loved the pool and the hotel was very clean!
2024 年 2 月入住 1 晚

10/10 超赞

Teleia

2024 年 1 月入住 1 晚

10/10 超赞

Elaine

2024 年 1 月入住 1 晚

6/10 一般

Jeff

与家人出行
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Angela

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All the staff were very helpful and friendly. Our room was nice and roomy. I was impressed with the cleanliness of the facility. Also My grandchildren really enjoyed the pool.
2024 年 1 月入住 1 晚

10/10 超赞

Katrina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚

8/10 还可以

Anita

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was kind and professional. Room was clean. Food was ok.
2023 年 11 月入住 2 晚

10/10 超赞

Lara

2023 年 11 月入住 2 晚

10/10 超赞

Heather

2023 年 11 月入住 1 晚

10/10 超赞

April

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff was very accommodating, friendly and professional. The hotel was clean and a continental breakfast was offered. If in the area, I will stay there again.
2023 年 11 月入住 1 晚

2/10 糟糕

Robert

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 11 月入住 2 晚

10/10 超赞

Anna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast! Wonderful service.
2023 年 11 月入住 1 晚

10/10 超赞

Kristy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Problem that was had was solved by the regional calling me. Hotel is always clean and the people are helpful.
2023 年 11 月入住 1 晚

8/10 还可以

Melissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff is great the hotel is Satisfactory.
The staff was extremely friendly. The room was nice but there were hand and foot prints on the wall. The water in the shower was warm at best and the tub drained slowly so you were standing in dirty water while showering. Breakfast was okay but a little lighter then I expected from the Hampton Inn.
2023 年 11 月入住 1 晚

10/10 超赞

Kaye

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

10/10 超赞

Melissa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a lovely surprise! I was greeted upon arrival with WELCOME HOME! Everyone was so friendly and accommodating. My room was so spacious and clean. I enjoyed the free coffee and treats. When I left I was so surprised to have a to go bag with water and goodies! That is really EXCELLENT customer service and going that extra mile makes guests want to come back! I will see you again during my next visit to Danville. Thank you! You all are doing a terrific job!
2023 年 9 月入住 2 晚

2/10 糟糕

Kim

不满意：员工和服务
2023 年 9 月入住 1 晚

2/10 糟糕

Andrew

商务旅客
不满意：员工和服务
2023 年 9 月入住 4 晚
PD 于 2023年09月27日 的回复
Thank you for the completion of the hotel review. I would like the opportunity to speak with you directly to ensure the problem is rectified. Thank you for your patronage to Hilton. Patrick L. DewberryComplex General Manager

6/10 一般

Dorothy

满意：清洁度、员工和服务、住宿条件和设施
While the hotel was nice, they were not accommodating with a reimbursement for the non-working tv because I booked through Expedia and not directly with the hotel.
2023 年 9 月入住 4 晚

6/10 一般

Dorothy

与家人出行
满意：清洁度、员工和服务、服务设施
Room tv was not working and no solution to fix
2023 年 9 月入住 1 晚

6/10 一般

Sherri

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
The overall property itself was clean and modern, you can tell it was remodel a few yrs ago. My issue was the poor communication and the lack of concern desk staff showed upon my checking in issue. After a long 6 hr drive, the hotel wasn’t able to completely honor my reservation. Upon check in I was told the remaining king bed room I reserved didn’t have a working tv. I was offered a double bed room, if I don’t want the room without a working tv. Or the option to completely cancel my reservation, all of the options are completely acceptable. It was way it was passively relayed to me, kind of a take it or leave it. A simple phone call would have sufficed, informing me of what’s going on before I has arrived. The area itself doesn’t have many options in terms of higher quality hotels, this is one of the better lower expectation hotels that’s still over charging for the area. That interaction for me brings them down to a 3 star rating.

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

6/10 一般

Pepper

商务旅客
满意：清洁度
Shower lever wasn’t attached all the way so could barely get the shower on, no soap to shower with, and a coworker’s room had all the hookups for a tv and wall mount…just no TV.

10/10 超赞

Rodney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great!!!
No complaints I was very pleased.
2023 年 8 月入住 2 晚

8/10 还可以

Mary

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

6/10 一般

michelle

满意：员工和服务
Property was nice paid for king room had to accept double due to all rooms mot having 📺. Would not stay again for this reason.
2023 年 7 月入住 1 晚

10/10 超赞

HOPE

2023 年 7 月入住 1 晚

10/10 超赞

Reinaldo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
PD 于 2023年07月19日 的回复
Thank you choosing our hotel for your lodging needs. please feel free to contact us for all of your needs when in the city of Danville, VaPatrick L. DewberryComplex General Manager

10/10 超赞

Dana

2023 年 7 月入住 1 晚
PD 于 2023年07月19日 的回复
Thank you for staying with us at the Beautiful Hampton By Hilton Danville. We truly hope we served you well with the expectation of another great stay on the horizon.Patrick L. Dewberry Complex General Manager

10/10 超赞

Sharri

与家人出行
满意：员工和服务，清洁度
I chose Hampton Inn on my daughter’s recommendation. I had my 12 year old grandson with me, so the breakfast buffet was a huge hit!!! The indoor pool was a factor when looking for and booking a room in Danville, VA. In comparing the price with other hotels in this area, Hampton Inn had the best amenities for the best price!!! After staying there, I can say that I felt like it was the best value. The minute you walk thru the door, you’re greeted & welcomed to the premises. I had a reservation, so my registration took only a couple of minutes. They offered free bottled water at the desk, along with hot coffee & hot chocolate packets. There was two containers of hot water to make the instant packets of coffee & chocolate. My room was clean, inviting; the tv welcomed me with my name on screen and my grandson thought that was the greatest thing!!!! Two wonderful beds, a desk, a microwave and a mini fridge that can keep anything very cold. Our bathroom had a shower only but that was fine with us; large shower!! Thermostat was on the wall and we were in charge of the temperature in our room. The tv was at least a 42”(or possibly 55”, Huge) and for a 12 yr old boy - that was pretty cool, too! We had a great stay here. On the second day, coming from the pool; front desk had fresh baked chocolate chip cookies!! Who does that, anymore? I’m glad I picked Hampton Inn for my stay in Danville!!
2023 年 7 月入住 2 晚
PD 于 2023年07月19日 的回复
Thank you for completing the hotel review. We were honored to serve you and hope for the chance to do this again. Please let our staff assist with any of your lodging needs.Patrick L. DewberryComplex General Manager

10/10 超赞

Jerry

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
PD 于 2023年07月19日 的回复
Thank you for your most recent review of the hotel. We were honored to serve you and your family. Our sincere hope is that you will be in the area soon to receive more of the Hamptonality that you deserve.Patrick L. DewberryComplex General Manager

10/10 超赞

Jacqueline

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 2 晚
PD 于 2023年07月19日 的回复
Thanks for the completion of the review. We love hearing that we met your expectations. Please visit us again soon!Patrick L. DewberryComplex General Manager

10/10 超赞

swannica

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel! staff very kind and helpful!
2023 年 6 月入住 1 晚
PD 于 2023年07月19日 的回复
Thanks for the completion of the review. We love hearing that we met your expectations. Please visit us again soon!Patrick L. DewberryComplex General Manager

2/10 糟糕

Lance

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
You’re not play honor the reservation through Expedia
2023 年 6 月入住 1 晚
Patrick L. Dewberry, Complex General Manager 于 2023年06月27日 的回复
Good Afternoon,Thank you for taking the time to complete your most recent hotel review, We are unsure of the best way to resolve this issue experienced. But our only goal is satisfaction for our valued guest. Please contact Patrick Dewberry, Complex General Manager directly at the property to resolve the Issue. Thank you for your patronage to Hilton.

10/10 超赞

Scott

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel
Nice Hotel. Nice Workout room. Dumbells up to 70 pounds
2023 年 6 月入住 1 晚
PD 于 2023年07月19日 的回复
Thanks for the completion of the review. We love hearing that we met your expectations. Please visit us again soon!Patrick L. DewberryComplex General Manager

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施
The hotel was amazing! Very warm and welcoming. The staff was super sweet and kind. The hotel was so new and clean.Great breakfast options. We would definitely stay here again.
2023 年 6 月入住 1 晚
PD 于 2023年07月19日 的回复
Thank you for completing the hotel review. We were honored to serve you and hope for the chance to do this again. Please let our staff assist with any of your lodging needs.Patrick L. DewberryComplex General Manager

10/10 超赞

Evelyn

满意：清洁度、员工和服务、住宿条件和设施
2023 年 4 月入住 1 晚

10/10 超赞

Bernard M

与家人出行
满意：清洁度、员工和服务、客房舒适度
Facility outstanding. Staff Amazing. Loved it.
2023 年 4 月入住 2 晚

8/10 还可以

Gwendolyn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2023 年 4 月入住 2 晚

10/10 超赞

Rashawna

满意：清洁度、员工和服务、住宿条件和设施
The property was very clean, I enjoyed my stay
2023 年 3 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

10/10 超赞

Gyanendra

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice place. Recommend.
2023 年 3 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Need handle assist
Some type of rail needs to be installed beside the toilets to assist patrons in standing. I overheard another patron discussing this with the front desk and realized that would have been safer for me also.
2023 年 3 月入住 1 晚

10/10 超赞

Drea

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place to stay
2023 年 2 月入住 1 晚