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关于旅行旅馆的点评

2 out of 5
旅行旅馆
3500 W Main St, Danville, VA

点评

5.0
10 分 - 超赞。17 条好评，共有 127 条点评" "
8 分 - 还可以。20 条好评，共有 127 条点评" "
6 分 - 一般。18 条好评，共有 127 条点评" "
4 分 - 很差。23 条好评，共有 127 条点评" "
2 分 - 糟糕。49 条好评，共有 127 条点评" "

5.4/10

清洁度

6.6/10

员工和服务

4.0/10

服务设施

4.6/10

住宿条件和设施

4.4/10

环保

点评

10/10 超赞

Christina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great! Just remember your tp & towels.
2024 年 5 月入住 2 晚

2/10 糟糕

steven p

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Witnessed two drug deals within less then a hour of arriving there. Room was dirty unsafe. Door would not latch or lock. Sink faucet loose. Just down right crappy. Rude people. Do not book this property. Sleeping on a park bench is club med to this place
2024 年 4 月入住 2 晚
Jaris 于 2024年04月10日 的回复
Thank you for your feedback.

4/10 很差

Nicole

满意：员工和服务
不满意：住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Nesha

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Sheets towels covers all had stains bad stains
2024 年 4 月入住 1 晚
Jaris 于 2024年04月7日 的回复
Thank you for your business and feedback! We are thankful!

4/10 很差

Nancy

与家人出行
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Worn Down
2024 年 2 月入住 1 晚
Jaris 于 2024年02月19日 的回复
Thank you for your business.

6/10 一般

Stephen

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Easy access to 29 N. Had to ask for toilet paper. TV was a snowy mess! Room curtains covered the heating unit, need to trim up
2023 年 12 月入住 1 晚
Jaris 于 2023年12月17日 的回复
Thank you for your feedback!

10/10 超赞

Laura

满意：清洁度、员工和服务、服务设施、住宿条件和设施
They did great!!
2023 年 9 月入住 4 晚

2/10 糟糕

Timothy

与家人出行
不满意：服务设施
Made reservations then read the reviews. Called to cancel my reservation and they still charge me 79.00. Who does that. So don’t stay there.
2023 年 11 月入住 2 晚
Jaris Tucker 于 2023年11月9日 的回复
Made reservations then read reviews, who does that? We are unsure the nature of these circles as the manager this is simply not the whole truth. We apologize for the inconvenience and misunderstanding.

2/10 糟糕

logan

不满意：住宿条件和设施，清洁度
Room smelt like cigarettes, dead bugs all over the room, and dirty sheets and pillows.

2/10 糟糕

Irene

与家人出行
不满意：清洁度
2023 年 10 月入住 1 晚

2/10 糟糕

Michael

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Worst hotel I’ve ever stayed at. Extremely dirty with cockroaches, shower head fell off, no towels, horrible experience
2023 年 10 月入住 2 晚

2/10 糟糕

Crystal，Carthage

2023 年 10 月入住 1 晚

2/10 糟糕

Tammy

2023 年 10 月入住 2 晚

2/10 糟糕

Mark

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Upon arrival the other patrons were leaving and telling people pulling up that the facility had bed bugs. After looking around the room doors were open, mattress' were leaned up against and housekeeping was going from room to room. So we just walked into the office (did not check in) and just cancelled the reservation. The next day there were charges to the credit card used to make the reservation. Upon calling the hotel to request a refund. The front desk attendant answered the phone, sent his manager an email and I am awaiting a response from the hotel. I requested the name of the manager at the hotel and the front desk attendant stated he was not allowed to give out the manager's name.
2023 年 8 月入住 3 晚
Jaris 于 2023年08月31日 的回复
Thank you for your feedback. Always get the manager name as I am usually on the property mostly. That is hotel standards policy about canceling a room. We can not be responsible for rumors or false reports. You stated that you never in looked in your room at all. We apologize for the inconvenience. We are under new management and are turning things around. Thanks again.

2/10 糟糕

Inga

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Don’t stay there, it’s dirty and have roaches. People was selling drugs behind the building
2023 年 8 月入住 2 晚
Jaris 于 2023年08月31日 的回复
We would like to express our sincerest appreciation and gratitude for your continued support and business. We value each and every one of our customers and strive to provide a trustworthy and safe environment for all.Regarding the recent false accusations made about drug dealing on our property, we wanted to assure you that we take such allegations very seriously. We have a zero tolerance policy towards illegal activities, and our dedicated management team works diligently to maintain a secure premises for our valued customers.We genuinely appreciate your feedback and encourage open communication. However, when leaving reviews, we kindly request that only verifiable facts are stated, ensuring the accuracy of the information shared. By doing so, we can uphold our commitment to transparency and fairness.Should you have any questions or concerns, we encourage you to contact our management team directly. We are eager to address any issues promptly and provide you with satisfactory solutions. Under our new management, we are actively working towards improving all aspects of our services, aiming to create a positive experience for each and every customer.Once again, we are truly thankful for your business and appreciate your understanding and support.

8/10 还可以

April

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Not terrible
Staff was very friendly. Room was clean. Bed wasn’t as comfortable as I’d like. And the water smelled funny but that’s probably not the Travel Inns fault. Felt it was a little overpriced in all.
2023 年 7 月入住 1 晚
Jaris 于 2023年07月22日 的回复
Thank you for your business and feedback. Next time we will better accommodate you. Thanks for your review! We appreciate you.

2/10 糟糕

Virginia

与家人及幼儿出行
Room was roach infested, dirty, crumbs and food on bed, no sheets, sticky furniture, smelly and just plain filthy. The pool was green and slimy so no swimming.
2023 年 6 月入住 1 晚
Jaris 于 2023年07月10日 的回复
Thank you for your business.

2/10 糟糕

David

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚
Jaris 于 2023年07月10日 的回复
Thanks for your business!

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Bring your can of Raid and some roach motels.
Roach filled pit. Beggars and homeless staying at the hotel. Room filled with roaches, including in the bed. Needless to say, this hotel not recommended.
2023 年 6 月入住 1 晚
Jaris 于 2023年06月21日 的回复
Thank you for your feedback and business. We have addressed these issues with our team.

6/10 一般

Michael

They ride into the parking lots with load music blaring on their car radio at 1 and 3 am in the morning like that’s a cool thing to do. NOT COOL AT ALL.
2023 年 6 月入住 3 晚
Jaris 于 2023年06月19日 的回复
Thanks for your business and feedback. Please next time let our staff know so we can take care of that. Thanks!

6/10 一般

Jason

满意：员工和服务
不满意：住宿条件和设施
Sketchy area
2023 年 6 月入住 4 晚
Jaris 于 2023年06月17日 的回复
Thanks for the feedback and we appreciate your business!

2/10 糟糕

Kimberly

2023 年 6 月入住 2 晚

6/10 一般

Alice

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The room was very dirty upon checkin
2023 年 4 月入住 2 晚
Jaris 于 2023年06月12日 的回复
Thank you for your feedback. I will let my staff know. Thanks for your business. We will address this issue.

8/10 还可以

PAUL

2023 年 6 月入住 1 晚

2/10 糟糕

Edwin

2023 年 6 月入住 1 晚

2/10 糟糕

James

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Walked into a smelly stinky dirty room, gum stuck to the head board, brown spots all over sheets / pillows we opened the door to unload our baggage, I carried it back to the car and we left,
2023 年 5 月入住 1 晚
Jaris 于 2023年05月29日 的回复
Thank you for your feedback! We will address this we our staff.

4/10 很差

Stephen

不满意：住宿条件和设施，清洁度
2023 年 5 月入住 2 晚

2/10 糟糕

Patrick

团体旅客
不满意：住宿条件和设施
Couldn’t stay the place was filthy and disgusting
2023 年 5 月入住 3 晚
Jaris 于 2023年05月23日 的回复
Thanks for your feedback! We appreciate you!

4/10 很差

John

满意：员工和服务
不满意：住宿条件和设施
While the staff was great - friendly, cooperative and helpful, the property needs work: the floors were gritty, the sink drain was completely plugged and theTV remote in the replacement room did not work at all.
2023 年 5 月入住 2 晚
Jaris 于 2023年05月10日 的回复
Thank you for your feedback. I will address these issues with my staff.

10/10 超赞

Edward

满意：员工和服务，清洁度
Rooms and bathroom need to be updated and colors where not the same as the online picture
2023 年 4 月入住 2 晚
Jaris 于 2023年04月29日 的回复
Thank you for your feedback and business.

2/10 糟糕

Audrey

2023 年 4 月入住 1 晚

2/10 糟糕

Brian

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Terrible
2023 年 4 月入住 3 晚

2/10 糟糕

Felicia

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 4 月入住 1 晚

2/10 糟糕

Jane M

不满意：住宿条件和设施，清洁度
This place was awful. Never again. First room they gave us smelled so bad of cigarette smoke. Asked for another room. The newbie at the front desk, Kim was very nice, but had to call her boss to get permission to change rooms. Room was so out dated and neglected. Toilet ran all night. No hair dryer, no kleenex, very limited supply of very old worn towels, terrible flat pillows. The tv was nice and worked well. BEWARE!!! DO NOT STAY HERE!!!
2023 年 3 月入住 2 晚
Jaris 于 2023年03月26日 的回复
Thanks for the feedback. We don't not carry hair dyers and you booked a smoking room. We will address your concerns and we appreciate your business.

10/10 超赞

Tomekia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Jaris 于 2023年03月15日 的回复
Thank you so much for your business and feedback!

6/10 一般

Rozinah，lynchburg

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
This property needs an upgrade. The service desk people were very nice and friendly.
2023 年 3 月入住 1 晚
Jaris 于 2023年03月8日 的回复
We are working very hard and making changes. Thank you for the feedback.

4/10 很差

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
Stay Away
Roaches in room, broken curtains, TV remote didn't work, leg to sink stand was loose and bugs that bite.
2023 年 3 月入住 1 晚
Jaris 于 2023年03月6日 的回复
Thanks for the feedback we will be addressing these issues.

2/10 糟糕

Jeffrey

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
There is nothing to like about this place. It claims free high speed wifi in all rooms. I was in the center of the building with a direct site of the office and still couldnt pick it up. When i checked in there was dirt all over the floor and holes in the sheets. They dont know the difference between a futted sheet and a flat sheet. There is no daily housekeeping so i had to buy my own broom to sweep up the dirt. The bed is hard as a rock and the night i checked in i found tobacco and Marijuana in the seat of the chair next to the door. The microwave was beat up so bad i was surprised it worked. Only the bottom outlets on the tv wall worked. There was what appeared to be drug dealing going on in the parking lot thr night i checked in. The neighbors were constantly screaming and slamming thr door. It was the worst hotel ive ever stayed in. I will never be back and do not recommend anyone waste their money on this nasty place
Jaris Tucker 于 2023年01月22日 的回复
Thanks for the feedback will address this with my staff.

2/10 糟糕

Stephanie

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like anything about it because it was a joke and not what i expected
2022 年 11 月入住 2 晚

4/10 很差

Dharma

满意：员工和服务
不满意：清洁度
Towels were stained
2022 年 10 月入住 1 晚
Jaris 于 2022年10月12日 的回复
I have shared this concern with out team. I Jaris Tucker brought new towels to that room myself. I not sure about the confusion. Thank you for your business.

2/10 糟糕

David

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dirty, damaged and dangerous. The 2 smoke detectors were ripped from the walls. We reported to local authorities. By promoting a property that won't pay for its own online presence, Expedia is complicit here, and liable for traveler and employee injury.
2022 年 10 月入住 1 晚

6/10 一般

Matt

与家人出行
不满意：住宿条件和设施
Not luxe, but an okay place to lay your head for the night. Room had visible water damage, a strong smell of incense, and blanket had cigarette burns. Check in/check out was easy. You get what you pay for. For such a low rate, I didn't expect much but I wasn't expecting the water damage and cigarette burns.
2022 年 9 月入住 1 晚

10/10 超赞

Bailey

2022 年 9 月入住 1 晚

4/10 很差

Dasia

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 2 晚

2/10 糟糕

ANGEL，ARLINGTON

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 4 晚
Jaris Tucker Sr. 于 2022年09月17日 的回复
Thank you! We appreciate your business!

4/10 很差

Chiquita

2022 年 9 月入住 2 晚

4/10 很差

WAYNE

满意：员工和服务
不满意：住宿条件和设施
Room needs major update. Even the lampshades were cracked.
2022 年 8 月入住 2 晚

4/10 很差

Kelly

与家人出行
满意：清洁度
不满意：住宿条件和设施
I immediately noticed before even pulling up that their pool was not in use. There's no water in it at all. It has yellow caution tape all around. The employees all look unprofessional. Street clothing, no uniforms, or at least a uniform top to distinguish between the customers and the employees. When I got into the room it didn't have a remote for the television. It had one roll of toilet paper that was less than half a roll, and the towels and wash cloths were dirty/dingy looking. When I asked the housekeepers for new towels/wash cloths it took a while before I could exchange them out for better ones. When I asked for a remote I was told they'll bring it to my room because they gotta find one and they hope they can find some batteries for it. The fridge was going out which was causing it to leak from the freezer to the fridge to the floor. The beds were kind of hard but tolerable. On top of everything else when I would use the sink it would cause a leak in the bedroom on the floor. Even though I encountered all those mishaps the room for the most part was clean, and the customer service from the owner down to the other employees were welcoming.
2022 年 8 月入住 2 晚

4/10 很差

Kirk

满意：员工和服务
So the room smelled like smoke the minute I opened the door. There was no toilet paper at all in the bathroom. The bathroom sink didn't drain well and there were cigarette holes in the sheets they put on my bed it looked like. Couldn't get a refund cause I didn't put insurance on my trip. Never again will I stay there.
2022 年 8 月入住 1 晚