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"Everything spot on"

"Over all ok stay however a number of small issues and they repeated several times "

"Not sure it’s worth the money especially as breakfast was extra"

"Charged £25 at reception, said it would be refunded on check out but still hasn’t been refunds back!"

"Staff was great, room service was great. Management of the service at the Piano bar left much to be desired on a busy night; however outside of that experience no complaints. Excellent service, i will return."

"Pretty good hotel overall, would stay here again!"

"Amazing. Perfect location"

"Good location, clean room, helpful reception. I’m not a fan of having to pay a separate security deposit though - but I understand why it’s done. "

"Amazing location! Literally sleeping next to the Theatre in Piccadilly!!! 😊. We booked the hotel to watch Les Mis which was absolutely incredible if you are thinking about a theatre trip. Easy check in. There was staff there to help with any hiccups. Friendly staff. Clean entrance with a few seats to charge phones etc. There was a really nice gym, not sure if you had to pay extra. Cafe area and more seating and work areas. Heads up, bag storage is £15 per suitcase and early check in £ 40. Room was super clean and very simple. No hairdryers or any frills but that's fine for what we wanted. Check out easy. Beautiful Japanese restaurant opposite called Shoryu . We had a fab time! "