New Orleans Decatur Street Hotels

"The customer service was okay at the front desk. The house cleaning came in on day 2 and put the same sheets back on the bed😑...THEN the parking is not included in your stay, so extra charges were presented upon checkout. Not cool. Won't be returning."

"Everything was great."

"Great location ! Very good . Very outdated hotel , old . Clean beds and linens . I come from California !people are different here , attendants were kind. Reception area just cold and bold . "

"The property is desperately in need of a renovation and upgrades. The rooms are not well maintained. Our room had two large windows. One of the windows had blackening curtains (one side was falling down). The second window was only covered by sheer (see-through) curtains. We weren't thrilled to have the sun shining through every day. Also, the room was cleaned very oddly. In one case, our bed was made up but they (forgot??) didn't leave clean towels. When we called the desk for fresh towels, we were told that someone would bring them up. We were running late for a scheduled tour after we waited almost an hour for towels. The Lobby does not have a restroom. It's terribly inconvenient to have to go all of the way to your room. The only on site restaurant has a very limited breakfast menu. They have a problem with locals loitering just outside the entrance. They are understaffed. I would NEVER stay here again and would NEVER recommend this hotel. Crown Plaza should be ashamed to ahve thier name associated with this "low rent" atrocity."

"This hotel was located centrally to our trip both for the French Quarter and food. JazzFest transport busses came directly to the front door. Very convenient that Cafe Beignet is connected to the hotel as this is where we ate before heading to the JazzFest each morning and had wonderfully fresh beignets later in the evening when we felt hungry. Hotel staff were very friendly as are most people in New Orleans. Rooms were very clean and beds were comfortable. Nice view of the Riverside from our room. Liked the bar and music that were located in the front lobby. Wonderful stay."

"Wonderful experience, great location!"

"We got the last room available during a very busy weekend and we were grateful to have it since we had to make an emergency change of plans after staying one night in a bug-infested hotel around the corner. The location and charm of this hotel are wonderful. The staff are amazing and the pool and breakfast are a big plus. Our room, unfortunately, needed some repairs and better cleaning. There was a strong urine odor and some possible mold in the corner of the shower. The toilet would refill the tank so slowly that we could only flush once per hour and the shower curtain rod and one of the grab handles were falling off the wall. Would stay here again, but hopefully in a better room."

"I feel there could be a couple more loungers available at the pool, otherwise all was great!"

"Our room wasn’t a view of bourbon street. We only saw the roof top "