I wouldn't not come back. They don't have my booking details on their system and had to go through lot of things to checkin.
Veerendra
2025 年 2 月入住 1 晚
2/10 糟糕
srikanth
团体旅客, 商务旅客
2024年10月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We where not provided with the booking even though he had booking
srikanth
2024 年 10 月入住 3 晚
2/10 糟糕
Jaskirat
2024年10月18日
不满意:清洁度、员工和服务、住宿条件和设施
I booked a 2 bedroom room and they asked me to stay in single bedroom until a second guest arrives during my stay. In my country, if I pay for something, I expect to get what I paid for. Not the case in Paharganj apparently. The day staff argued I didn't book 2 bedroom until I showed them the pictures on Expedia. Apparently they don't even know their own rooms. Cleanliness was not there, and one shower was broken, one sink was broken, one AC unit broken. They are the first hotel to charge me for water bottle, ever. The wifi was incredibly weak in the room. The list goes on.
Jaskirat
2024 年 10 月入住 5 晚
6/10 一般
takanori
2024年08月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff were generally friendly and generally responsive.
The area around the hotel did not have a very tourist-oriented atmosphere, and I felt that there were many locals and people looking for a place to stay in the area.
Horns were honking even in the middle of the night, and people seemed to be coming and going, but the area didn't feel like you'd want to go outside.
takanori
2024 年 8 月入住 1 晚
10/10 超赞
Raj
商务旅客
2024年08月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Raj
2024 年 8 月入住 1 晚
2/10 糟糕
Ehteshamul
与家人出行
2024年04月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was extremely filthy. There were stains all over the floor and walls. The bathroom was so dirty, with the sink, toilet, and floors almost black in color. Service was zero! They brought one dirty towel for me and my husband to share. When we asked for a second towel - we were told it be delivered right away. The second towel never did get delivered. The light in the elevator did not work. When we complained the staff told us they were waiting on an electrician. It seems bizarre to us, in a country with over one billion population, you cannot find an electrician! There were always at least four men just sitting around in the lobby area but apparently no one had time to clean the hotel rooms or lobby. I would strongly recommend not staying at this hotel!! It is very difficult to just find a new hotel in India due to transportation issues, so we continued our stay at this hotel but would never, never return or recommend!
Ehteshamul
2024 年 3 月入住 5 晚
4/10 很差
Jane
2024年03月26日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
This hotel is located in a very busy area in Paharganj, so be prepared for noise and honking. I knew what I was getting into when booking this hotel so the noise didn't bother me and I put in earplugs every night and slept soundly. I enjoyed having so many shops and food options within meters of the hotel.
That being said, this was the worst hotel experience I've had in my life, and I've traveled to over 20 countries and 30 states in the US. The moment I checked in, the front desk worker called his English speaking colleague. The English speaker invited me to go sari shopping. I had thought about getting a sari for Taj Mahal so I agreed. He brought me to a location where they sell saris for $500. This is a scam, you can find plenty of saris at markets for $10. After the sari shopping experience, he said he'd bring me to a rooftop for drinks. Of course I thought this meant a rooftop bar or restaurant. No, instead he brings me to an unoccupied rooftop of a nearby hotel (he must have known the owner or a worker there). The rooftop was completely dark with no one there and clearly not a bar or restaurant. I was extremely uncomfortable, and I'm just thankful I never got raped in India.
Horrible experience, I do not recommend this hotel for anyone. They will try to scam you and also bring you to shady places. Please be careful and select a different hotel to stay at.
Jane
10/10 超赞
Mohit
2024年03月13日
满意:清洁度、员工和服务、住宿条件和设施
Mohit
2/10 糟糕
Duane,Houston
与家人出行
2024年02月17日
不满意:清洁度、员工和服务、住宿条件和设施
This is the worst hotel I’ve ever check in to. Don’t even think about staying here. I didn’t even stay 30 minutes packed up and left immediately if you are in India stay at Welcomhome
Hotel is filthy dirty sheets dirty bathroom dirty floor dirty dust everywhere nothing is nice about this place THE WORST!!! I ask for a refund they refused but it’s ok they need the money to fix the rat trap up!!!
Duane
2024 年 2 月入住 6 晚
10/10 超赞
Ashish
与家人及幼儿出行
2024年01月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall a good stay. Comfortable, feel at home. The staff is good. Breakfast is good. Reasonable. It's an ideal location for me at-least
Ashish
8/10 还可以
Qadri
与家人及幼儿出行
2024年01月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay was good and staff was very co-operative
Qadri
10/10 超赞
Qadri
与配偶出行
2024年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and best hotel
With best service
Qadri
2024 年 1 月入住 1 晚
10/10 超赞
Bhaskar
与家人出行
2024年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best service all time
Bhaskar
10/10 超赞
Qadri
与家人及幼儿出行, 与家人出行, 与配偶出行, 商务旅客
2024年01月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.
Qadri
8/10 还可以
Bhaskar
与家人及幼儿出行, 与家人出行, 商务旅客
2024年01月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Felt very homely with the staff and the management.
Bhaskar
4/10 很差
SATOSHI
2023年12月30日
满意:员工和服务
不满意:住宿条件和设施,清洁度
SATOSHI
2023 年 12 月入住 1 晚
8/10 还可以
Mohit
与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 团体旅客, 商务旅客
2023年12月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very conveniently located at paharganj walking distance from New delhi railway station. Hotel ambience is good with good restaurants nearby. They also have a kitchen that provide food on your request. Rooms are clean, cozy, bathrooms well maintained. Staffs are good especially Praveen is extremely well behaved and helpful. They provided me 2hour early check in which was of great help. Overall a nice stay. will surely come back in future.
Mohit
6/10 一般
Alex
2023年11月30日
不满意:清洁度
Staff reception was great
Alex
2023 年 11 月入住 3 晚
6/10 一般
Robin
与家人及幼儿出行
2023年11月18日
不满意:住宿条件和设施,清洁度
The pictures are a bit misleading. You expect a different experience when staying in a poorer neighborhood in Delhi, but I'll say ... the lobby was dim. The room was dirty and it did not seem as thought the blankets folded in a closet they gestured at when they let us in had been washed. One of them had lipstick stains on it. The sink in the bathroom leaked from above if we turned the tap on full blast below. The AC unit was controlled remotely from downstairs. The window just didn't really close all the way, and the elevator didn't seem to have a safety stop mechanism on the door. The room was adequate if you aren't too precious about the cleanliness, but if you're expecting anything like an American hotel ... think again.
Robin
2023 年 11 月入住 4 晚
10/10 超赞
Stay
2023年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Veey good hotel
Stay
2023 年 11 月入住 1 晚
6/10 一般
?
2023年11月12日
满意:员工和服务
不满意:住宿条件和设施,清洁度
?
2023 年 11 月入住 2 晚
2/10 糟糕
Arpit
与家人及幼儿出行
2023年11月8日
They gave us single bed room when we booked family suite with them. When we called it out they had the audacity to tell us talk Expedia as we will do what we want. The room was utter disgusting, no cleanliness, no towel provided, a/c wasn’t working, Cherry on the top - rude hotel staff and owner
Arpit
2023 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2023年11月7日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful place! Please, for your own safety, stay away from this place!
真实旅客
2023 年 11 月入住 4 晚
8/10 还可以
Mahendra
2023年11月5日
Mahendra
2023 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2023年10月31日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I wasn't expecting much but this really was shocking. Horrible smells. Staff were friendly and did try.